Recent Water Damage Posts

Water Damage Doesn’t Take Time Off

7/30/2020 (Permalink)

It's summertime in southern California which typically means, swimming pools, barbecuing, beach trips, vacations, and evenings spent next to a camp fire. These activities may be a welcome and much needed step away from the daily grind, but just because you are taking a little time off doesn’t mean potential leaks or floods are.

One of the most common types of floods we at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are dispatched to is kitchen floods. Picture this: the family is in the backyard, barbecuing and swimming in the pool. You are in the kitchen preparing more food for the barbecue and cleaning the prep dishes. One of the kids decides they absolutely, positively need your attention this very instant to show you how big of a splash they can make while belly-flopping into the pool and subsequently drenching your lawn furniture with water, thus causing the metal frames underneath to get wet, which might lead to rust, and nobody wants rust. You get a towel to go dry off the frames and -

The sink is still running. It has been for nearly half an hour.

You come back inside to an inch of water flooding your kitchen and dining room, completely soaking your hardwood floors. What do you do now? Call SERVPRO of course.

Have that fun in the sun but when flood water rains on your parade, give SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms a call at (760)244-2566. We can restore your home to pre-belly flop conditions and make it “Like it never even happened.”

Supply Lines

4/13/2020 (Permalink)

If you need a water pipe repair at your Victor Valley business, then you might be wondering what to do, and what you need to know beforehand. One of the first things to understand is that flooding is categorized by the amount of contaminants in the water.

What the Water Categories Mean

Water is broken into three categories to help professionals know what type of restoration efforts are necessary after water damage has occurred.

Category one is clean water, meaning water straight from a pipe. This water is also typically safe to consume. Category two water contains minor contaminants such as soap, cleaners, food particles, or other non-toxic substances. Category three is any water that may have come into contact with sewage or another potentially toxic substance.

What Category 2 Water Might Look Like for a Business

If you have a category two water leak, you might be curious as to where it came from. It’s most common to see this type of water in a flooded space in areas such as break rooms where there may be a sink or washer of some kind. It may also occur in manufacturing facilities where products need to be washed, or in restaurants around the utility or food preparation areas.

What To Do About Water Damage

In the event you do experience water damage at your place of business, it’s best to contact a local water damage restoration service as quickly as possible. These professionals can clean up and fix any damages left after a broken pipe, while also helping to prevent potential issues like mold.

When facing a possible water pipe repair, it’s important to know what type of water category the flooding falls under. 

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is here to help you diagnose and repair the water leak in your business. We have the expertise and equipment to properly and efficiently resolve your problem. 

Black Water

4/7/2020 (Permalink)

When a sewer pipe breaks, it’s a big deal. Sewage and black water intrusions are more than just gross; they’re dangerous.

Beyond the stench, there is danger present in the dark water. It introduces harmful micro-organisms and contaminants into the affected areas of the structure. Even though the risk is relatively low, contact may be potentially serious.

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms can remove the sewage contaminants while disinfecting and sanitizing as we clean. Our method ensures the building is properly cleaned, disinfected and deodorized. This eliminates harmful bacteria and odors. We are trained professionals in bioremediation and restoration. 

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms can be reached 24-hours a day, 365 days a year at 760-244-2566.

Bathroom Supply Lines

4/2/2020 (Permalink)

Bathroom supply lines are made of both solid and flexible materials. The lifespan of a supply line depends on the material and whether or not it was properly installed.

The material and texture of a supply line will affect how long it will last. Solid supply lines can last for decades, whereas flexible lines are less durable and a bit more cost-effective to replace. Choose from the following materials:

Braided stainless steel

Chromed copper



Flexible Copper


Solid copper lines are much more expensive than solid CPVC lines or flexible materials. In general, solid lines are used for long runs, and flexible lines are better suited for short distances.

Supply lines may succumb to a particular type of damage due to the line material. More common types of damage involving lines and fittings include:

Corroded braided metal hoses

Separated brass barbed fittings due to stress corrosion

Broken plastic coupling nuts

Burst supply lines

All of these types of damage can cause a bathroom leak and Category One (clean water) damage.

Replace lines if you experience a pipe burst or other supply line damage. Depending on the material, Victor Valley homeowners should consider calling SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms. Our expert technicians have the knowledge and tools to quickly and efficiently dry-out and repair a bathroom due to a ruptured supply line.

The Effects of a Water Damage

2/20/2020 (Permalink)

Water is a lot of things.

It is essential to life on earth. The human body is mostly made up of water. If you go without water for an extended period of time, you will die. On the other hand, water is one of the most destructive substances on earth. Massive tsunamis and thunderstorms can cause destructive floods, destroying anything in their path.

Water is also a universal solvent. This means water can dissolve nearly anything, given enough time. Think of the Grand Canyon. Massive amounts of stone carved into a canyon over the course of millions of years. Imagine comparing that to a flood in your home or business. Water damage in properties nearly never occurs for long enough to erode things like stone, but it can easily erode and dissolve things such as drywall, plaster, wood, and any paint or varnish that may be covering it. This process happens when materials are exposed to certain amounts of water for a long period of time and the molecular bonds of the material begin to weaken and deteriorate, and in some materials cases completely dissipating and becoming a mushy substance.

Water is pretty incredible, but so are the floors and walls of your home or business. If a flood or major leak is threatening to turn your home to mush, give SERVPRO of Hesperia / Apple Valley /Barstow / Twentynine Palms a call. We are here to help 24 hours a day, 365 days a year.

When a Flood Happens

2/18/2020 (Permalink)

When a flood affects your Hesperia / Apple Valley property, the restoration process should begin almost immediately, though various issues can cause problems. Technician safety is a common example of this. The best way to avoid this hang-up is thorough training of all personnel involved in the process. That way, technicians can identify and neutralize safety issues allowing work to proceed smoothly.

Water intrusion is likely to cause electrical hazards. Rising water can reach electrical outlets, causing short circuits and increasing the risk of electrocution for anyone who is in proximity of the loss. Our SERVPRO technicians use their training to respond to such hazards in different ways, including the use of correct circuit testers. We use testers that check whether a circuit is both grounded and protected by a GFCI, or Ground Fault Circuit Interrupter.

When flood water collects on the floors, various airborne hazards can develop. With proper training, restoration crews can eliminate or minimize such risks. Using air movers to increase airflow expedites the drying process and helps control the excess moisture introduced into the structure by the flooding. However, it can also create other problems such as aerosolizing contaminants. Inhalation of such contaminants can cause health issues. We train our SERVPRO technicians to set up Air Filtration Devices to remove contaminants from the air during the restoration process. We use devices with advanced features such as HEPA filters and activated carbon, which removes 99.97% of particulate matter in the air.

Sometimes safety issues develop due to poor management of the affected area. Moisture makes most surfaces slick, increasing the risk of slip and fall accidents. Cables and hoses that supply the restoration equipment can also trip people. Our SERVPRO technicians use their skills to plan the loss site, minimizing such risks. We set up a staging area for the equipment used in the restoration, reducing movements to and from the loss site. We also secure cables and hoses to avoid trip hazards.

Flood water can cause a lot of problems. SERVPRO of Hesperia / Apple Valley is ready to help return your property to preloss conditions. We are here to help 24 hours a day, 365 days a year.

Faster to your High Desert Water Damage Event

4/4/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Hesperia/Apple Valley provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and is absorbed into floors, walls, furniture, and more. SERVPRO of Hesperia/Apple Valley arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –(760) 244-2566

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Hesperia/Apple Valley

SERVPRO of Hesperia/Apple Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hesperia & Apple Valley Residents: Residents: We Specialize in Flooded Home Cleanup and Restoration!

3/14/2019 (Permalink)

An immediate response to flooding helps to minimize the damage as well as the cleaning and restoration costs.

There are a number of reasons why your High Desert home could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

A home can flood at any time, although flooding most often occurs during heavy rainfall. Homes with basements are especially prone to flooding because they may be built partly or entirely below ground level. 

Have Questions About Home Flooding?

Call Today - (760) 244-2566

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded home can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Hesperia/Apple Valley and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Home Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (760) 244-2566

Serving the High Desert with 24 Hour Emergency Water Damage Service

2/18/2019 (Permalink)

SERVPRO of Hesperia/Apple Valley provides 24 hour fire and water damage restoration service in Southern California's High Desert.

SSERVPRO of Hesperia/Apple Valley is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (760) 244-2566

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hesperia/Apple Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Hesperia/Apple Valley

SERVPRO of Hesperia/Apple Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Top 4 Reasons to Choose SERVPRO of Hesperia/Apple Valley When You Have Water Damage

12/21/2018 (Permalink)

SERVPRO of Hesperia / Apple Valley serves the high desert communities and we are located in Hesperia and Apple Valley off the I-15 in Southern California. We provide cleanup and restoration services to commercial and residential facilities. Our services include water damage restoration, fire damage restoration, mold remediation, storm damage restoration, asbestos abatement and construction services.

When it comes to water damage there are several reasons why you should call us. Here are our top 4 reasons to call SERVPRO of Hesperia / Apple Valley at (760) 244-2566 when you have water damage:

  • We’re Faster to Any Size Disaster
  • Advanced Training & Equipment
  • We Bill Your Insurance Directly
  • Confidence & Peace of Mind

Read on to find out more....

We’re Faster to Any Size Disaster

A fast response will help to reduce the amount of damage caused to your home or business.

SERVPRO of Hesperia / Apple Valley is a local business right in the community, and not only are we close by, we provide restoration services 24 hours a day, 7 days a week, including all holidays. Call us day or night – we respond immediately.

Advanced Training & Equipment

When your home has water damage from flooding or leaks we have the training and equipment to properly restore your property. We invest in the latest technology and techniques so that we can restore homes and commercial facilities quickly while also reducing downtime.

We utilize the latest and most up-to-date equipment and moisture detection equipment, such as infrared cameras.

Of course, even the best equipment in the world needs good smart people operating that equipment, and we’re proud of our team!

All of our technicians are highly trained in property damage restoration. Their training includes the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standard for the cleaning and restoration industries; as well as best practices in water restoration; fire restoration; mold remediation; carpet and upholstery cleaning; and other cleaning and restoration courses.

We Bill Your Insurance Directly

Property damage is often a distressing event, that’s why we want to make the restoration process easy. We work with you and your insurance company directly for a stress free claims process.

Confidence & Peace of Mind

Locally owned with national resources, our customers get the best of both worlds.

At SERVPRO of Hesperia / Apple Valley, we are proud to provide the amazing SERVPRO service to our community and surrounding area.

When the job is done our technician provides validation and documentation that your property is dry and the job is complete so you can feel confident, safe and comfortable. SERVPRO is a nationally known company across the U.S. and Canada.

More Reasons to choose SERVPRO Hesperia / Apple Valley

These are just our top 4 reasons. Truthfully, there are many more reasons why you should choose SERVPRO Hesperia / Apple Valley including that we are straightforward, we are professional, we help restore your property, we answer all questions and concerns, we help manage insurance paperwork, and much more.

If you experience water damage call us at (760) 244-2566.