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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Tell-Tale Signs of Broken Pipe Water Damage in Victorville?

3/12/2024 (Permalink)

A pipe shows visible signs of corrosion. We restore water damage 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are leaders in water damage restoration services. Inspecting your home's pipes for signs of damage or potential leaks is essential to prevent water damage and costly repairs. Here are key things to look for when checking your pipes:

Visible Corrosion:  Examine exposed pipes for any signs of corrosion, especially if they are metal. Corrosion can weaken pipes and lead to leaks over time.

Leaks or Drips: Look for any obvious leaks, drips, or water stains around pipes, joints, or connections. Even minor drips can indicate a problem.

Discoloration: Check for discoloration or rust on pipes, which may indicate corrosion and potential weakness.

Bulging or Swelling: If you notice any pipes that appear bulging or swollen, it could be a sign of internal pressure buildup or damage.

Water Pressure Changes: Sudden drops in water pressure can indicate a pipe leak or blockage in the plumbing system.

Puddles or Moisture: Inspect areas around pipes, such as under sinks, around water heaters, or in basements, for puddles, moisture, or dampness that might indicate an active or past leak.

Noises: Listen for unusual sounds like hissing, gurgling, or knocking, which may indicate a plumbing issue.

Low Water Pressure: Consistently low water pressure throughout the home can signal issues within the plumbing system.

Call Us Today!

When your home or commercial business in Victorville has water damage from broken pipes, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO® franchises are independently owned and operated.

Unveiling Water Hazards: Common Causes of Water Damage in the High Desert

3/7/2024 (Permalink)

a photo of a joshua tree Call SERVPRO of Hesperia/Apple Valley for 24/7 emergency water damage and mold remediation in the High Desert.

Nestled in the stunning High Desert region, residents face a unique set of challenges, and water damage is a prominent concern. Despite the arid surroundings, various factors contribute to potential water-related disasters. In this blog post, we'll explore these common causes to empower you to safeguard your property. Should you find yourself dealing with water damage, remember that SERVPRO® of Hesperia, Apple Valley, Barstow, Twentynine Palms, and Victorville is just a call away, ready to provide prompt and professional restoration services.

  1. Monsoonal Rains and Flash Floods: The High Desert experiences occasional monsoonal rains that can escalate into flash floods. The unique topography can lead to surface flooding and water intrusion into homes. Understanding seasonal patterns helps residents prepare for potential risks. In case of emergency, don't hesitate to reach out to SERVPRO of Hesperia/Apple Valley/Barstow/Twentynine Palms/Victorville at (760) 244-2566.

  2. Old or Damaged Roofing: The desert's harsh elements take a toll on roofing materials over time. Aged or damaged roofs may develop leaks, allowing water to seep into attics and ceilings. Regular roof inspections and timely repairs are crucial in preventing water damage from above. For roofing concerns, contact SERVPRO of Hesperia/Apple Valley/Barstow/Twentynine Palms/Victorville today.

  3. Poorly Maintained Irrigation Systems: Lush landscapes in the High Desert often depend on irrigation systems. If not properly maintained or facing malfunctions, they can lead to overwatering and water pooling, risking foundation damage and water intrusion. Reach out to SERVPRO of Hesperia/Apple Valley/Barstow/Twentynine Palms/Victorville for assistance in addressing water damage concerns caused by irrigation issues.

  4. Broken or Leaking Pipes: Even in the desert, plumbing issues are common culprits of water damage. Cracked, corroded, or burst pipes can lead to leaks inside the home. Regular inspections and addressing plumbing concerns promptly can help prevent extensive water damage. If you notice a pipe issue, call SERVPRO of Hesperia/Apple Valley/Barstow/Twentynine Palms/Victorville immediately for expert assistance.

  5. Faulty Appliances and Fixtures: Malfunctioning appliances, such as washing machines and dishwashers, can cause significant water damage if left unattended. Regular checks for signs of wear and tear, along with prompt replacement of faulty components, can prevent water disasters. In case of appliance-related water damage, contact SERVPRO of Hesperia/Apple Valley/Barstow/Twentynine Palms/Victorville for immediate assistance.

Conclusion: Being aware of common water damage causes in the High Desert is key to proactive prevention. By staying vigilant, maintaining your property, and promptly addressing potential issues, you can protect your home. Should water damage strike, remember that SERVPRO of Hesperia, Apple Valley, Barstow, Twentynine Palms, and Victorville is ready to respond 24/7. Call us at (760) 244-2566 for swift and professional restoration services tailored to the unique needs of our High Desert communities.

Hesperia Residents Get Early Warning of Flash Flooding Danger Through App?

3/5/2024 (Permalink)

Muddy water pours through culverts during a flash flood. We are leaders in storm damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams restore storm damage every year in Hesperia. According to the San Bernardino County Fire Department, flood preparation is the most important natural disaster you are likely to encounter in Hesperia or any other city in the county.

One way to stay prepared is to download the San Bernardino Community Preparedness App, available in the Apple App Store and Google Play. The San Bernardino Community Preparedness App helps its users, citizens of San Bernardino County, CA, to stay prepared and protect their loved ones should an emergency occur. The county urges residents to be prepared and to get alerts when it’s time to evacuate; create your emergency supply kit and evacuation plan.

Some of the features include:

  • Five-step family emergency plan creation wizard
  • Important News and timely alerts from your county
  • Live information on evacuation routes and shelters
  • One-button status sharing
  • Library of Emergency Preparedness eGuides

Why are we a top choice for storm damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business has a storm damage emergency, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

Exploding e-Bike Battery Causes Fire Damage to Home in Apple Valley?

2/27/2024 (Permalink)

An e-bike battery catches fire. We are leaders in fire damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are highly trained and trained and certified to restore fire damage. According to Consumer Reports, electric bike batteries can explode and start fires. The New York Fire Department (FDNY) offers these fire prevention safety tips for devices powered by a lithium-ion battery:

  • Buy an electric bike that is certified by a qualified testing laboratory.
  • Follow the manufacturer’s instructions for charging and storage.
  • Always use the manufacturer’s cord and power adapter made specifically for the bike.
  • Do not leave an electric bike unattended while it’s charging, and don’t leave it charging overnight.
  • If a battery overheats or you notice an odor, a change in shape or color, leaking, or odd noises, stop using it immediately.
  • If the battery reacts in an alarming way, and it is safe to do so, move the device away from anything that can catch fire and call 911.
  • Keep batteries and devices at room temperature. Do not place them in direct sunlight.
  • Store batteries away from anything flammable.
  • Do not use aftermarket batteries.
  • Do not charge an electronic device under your pillow, on your bed, or near a couch.
  • Do not block your primary way into and out of the building with an e-bike.
  • Do not leave an e-bike in a child’s room.

Call Us Today!

When your Apple Valley home or commercial business has a fire damage emergency, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO® franchises are independently owned and operated.

Victorville Community Prepares for Major Storm?

2/20/2024 (Permalink)

Rain obscures a view outside a window. We respond to storm damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are leaders in storm damage restoration services. Victorville experiences a high desert climate with distinct weather patterns throughout the year. Several types of storms can affect the area:

Winter Storms: Victorville encounters winter storms, typically bringing colder temperatures, rain, and sometimes snow to the region. Snowfall can accumulate in the higher elevations of the nearby San Gabriel and San Bernardino Mountains.

Summer Thunderstorms: During the summer months, Victorville can experience monsoonal moisture from the south, leading to the development of thunderstorms. These storms often bring heavy rain, lightning, gusty winds, and the potential for flash flooding in low-lying areas.

Santa Ana Winds: Victorville is also susceptible to Santa Ana winds, which are strong, dry winds that originate in the desert and blow toward the coast.

High Wind Events: The region can also experience high wind events at various times of the year, which may be associated with passing weather systems or localized wind patterns.

Heatwaves: While not storms in the traditional sense, Victorville can endure intense heatwaves during the summer, with temperatures soaring well above 100 degrees Fahrenheit.

Residents of Victorville need to stay informed about weather conditions, especially during the summer thunderstorm season, and to be prepared for temperature extremes, high winds, and occasional winter storms, depending on the season.

Call Us Today!

When your Victorville home or business has storm damage, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO® franchises are independently owned and operated.

Flood Warning Issued for Hesperia?

2/13/2024 (Permalink)

Sandbags prevent flood waters from entering a property. We respond to storm damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams have assisted residents with water damage from heavy rainfall this winter. A flood warning issued by the National Weather Service (NWS) signifies an imminent or ongoing flood threat in a specific area. This warning initiates swift and crucial responses:

Immediate Alert: A flood warning signals an urgent need for action. It prompts local authorities and emergency services to activate emergency plans immediately.

Emergency Response: Local authorities mobilize resources to assist with evacuations, rescue efforts, and flood mitigation strategies.

Life and Property Protection: Residents are urged to promptly safeguard themselves and their property. This includes securing valuables and turning off utilities.

Continual Monitoring: The NWS monitors conditions closely, providing real-time water levels and weather updates.

Stay Informed: Staying informed via local news, weather updates, or NOAA Weather Radio is crucial. Residents should heed local authorities' instructions.

Rescue Operations: Emergency responders may conduct rescue missions to aid those trapped or stranded due to flooding.

A flood warning mandates immediate responses to safeguard lives and property. It triggers an elevated state of emergency preparedness, primarily focusing on the safety of those in the warned area. Adhering to guidance from local authorities is vital during a flood warning.

Call Us Today!

When your Hesperia home sustains damage from heavy rain, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 760-244-2566.

SERVPRO® franchises are independently owned and operated.

What Can I Expect When I Call for Help With a Water Damage Emergency in Barstow?

2/6/2024 (Permalink)

A person calls for help while holding a bucket to catch water dripping from the ceiling. We respond to water damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to water damage emergencies throughout the year in Barstow. Over 14,000 water damage claims are made each day in the United States, and broken pipes are one of the top causes of water damage. Fast action is necessary to avoid further damage and more costly and time-consuming repairs.

When you contact our offices, we will ask you some questions to better understand your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time of the day or night and is often caused by broken pipes. When your home or commercial business in Barstow has a water damage emergency, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 760-244-2566.

SERVPRO® franchises are independently owned and operated.

Hesperia Homes Sustain Damage from Recent Downpour?

1/30/2024 (Permalink)

A street is flooded from heavy rain. We are leaders in storm damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to storm damage emergencies throughout the year. Our technicians are on call and ready to respond to your emergency 24 hours a day, 365 days a year.

When heavy rain falls in Hesperia, there is the potential for damage to homes. The arid climate of the region is not well-suited to handling large amounts of rain, making flooding a significant concern. Excessive rainfall can overwhelm drainage systems, leading to water intrusion into homes, causing structural damage, mold growth, and damage to personal belongings. Flash floods are a particular risk, washing away property and threatening safety. Erosion may affect the foundation, and landslides can occur in hilly areas. Additionally, heavy rain can weaken roofs and lead to leaks. Overall, the impact of heavy rain in Hesperia can be detrimental to homes and businesses.

Why are we a top choice for storm damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Independently Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business sustains storm damage, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help.® We’ll restore your storm damage “Like it never even happened.” Call us today at 760-244-2566.

Powerful Storm Knocks Out Power in Fort Irwin?

1/23/2024 (Permalink)

A child does homework by candlelight. We respond to storm damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are trusted leaders in storm damage restoration services in Fort Irwin. Staying safe during a power outage caused by a storm is essential. Here are some important steps and precautions to follow:

Stay Informed: Keep a battery-powered or hand-crank radio to stay updated on weather and emergency alerts.

Emergency Kit: Prepare one with essentials like flashlights, batteries, a first aid kit, non-perishable food, water, and medications for several days.

Generator Safety: Use generators outdoors in well-ventilated areas to prevent carbon monoxide buildup. Never use them indoors.

Lighting: Be cautious with candles or open flames; opt for battery-powered lanterns or LED candles.

Food Safety: Keep refrigerator and freezer doors closed to preserve perishables. Freezers can keep food frozen for about 48 hours.

Stay Warm: Layer clothing, use blankets, and avoid using gas ovens or grills indoors.

Unplug Appliances: Prevent power surges by unplugging major appliances and electronics.

Hydration: Drink water to stay hydrated, especially in hot weather.

Charge Devices: Fully charge mobile devices and use them sparingly.

Downed Power Lines: Stay away from them and report to authorities.

Check on Neighbors: Especially vulnerable ones, to ensure their safety.

Evacuation: Follow evacuation orders promptly if life-threatening.

Prioritizing safety and preparedness can help you and your family weather a power outage safely and comfortably.

Call Us Today!

When your home in Fort Irwin has a storm damage emergency, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO® franchise is independently owned and operated.

Cooking Oil Fire Damages Kitchen in Wrightwood Home?

1/16/2024 (Permalink)

Cooking oil on a stovetop is starting to smoke. We respond to fire damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are leaders in fire damage restoration services in Wrightwood. Our technicians are trained and certified to clean and restore fire damage in homes and commercial properties. According to the National Fire Protection Association (NFPA), cooking is the leading cause of reported home fires in the United States.  Here are some safety tips for cooking with oil from the NFPA:

  • Always stay in the kitchen when frying on the stovetop.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sautéing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
  • If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside.

Call Us Today!

When your home or commercial business in Wrightwood has a fire damage emergency, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO® franchise is independently owned and operated.

Ridgecrest Business Becomes Crime Scene Overnight?

1/9/2024 (Permalink)

A business becomes an active crime scene investigation. We clean and restore crime scenes in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams clean and restore trauma and crime scenes 24 hours a day. Crime scenes leave behind blood and other biohazard contaminants that can cause serious illness. Our technicians have the equipment and protective gear required to clean and restore rooms that have been impacted by these traumatic events.

During an active crime scene investigation, investigations leave behind fingerprint and evidence-gathering chemicals that are difficult to remove without the proper cleaning agents. Our technicians follow Occupational Safety and Health Administration (OSHA) guidelines and protocols and use EPA-approved cleaning products.

 Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Crime Scene Residues

We can clean and restore your property after a crime scene investigation, from fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accidents, trauma, crime, or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - “Meth” Labs

Many of the chemicals used in producing illegal drugs, such as “meth,” are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to clean all surfaces properly.

Call Us Today!

When your commercial business or home becomes a crime scene in Ridgecrest, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 760-244-2566.

SERVPRO® franchise is independently owned and operated.

Broken Pipe in Helendale Home Causes Water Damage?

1/3/2024 (Permalink)

A water-damaged wall reveals burst pipes. We respond to water damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to water damage emergencies throughout the year in Helendale. Broken pipes are a common cause of water damage, and fast action is critical to minimizing the potential for secondary damage and more time-consuming and costly repairs. Water can cause significant damage to wood floors when the water is left standing and allowed to penetrate the wood. Here are some examples of potential damage:

Warping and Buckling: Wood is a porous material, and when it absorbs water, it can expand. This expansion can cause the wood planks to warp or buckle, creating uneven surfaces and an unsightly appearance. It may also make the floor unsafe to walk on.

Swelling: The individual wood fibers in the planks can swell when exposed to moisture, causing them to push against each other. This can lead to gaps between the planks, and in severe cases, the wood may crack or split.

Discoloration: Water can cause wood to stain or become discolored. Dark spots or patches may appear on the surface of the wood, and the finish can become cloudy or damaged.

Mold and Mildew Growth: Standing water can create a moist environment that is conducive to the growth of mold and mildew.

Call Us Today!

When your home or commercial business in Helendale has a water damage emergency, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 760-244-2566.

SERVPRO® franchise is independently owned and operated.

Poor Drainage Around Hesperia Home Cause of Stormwater Intrusion?

12/27/2023 (Permalink)

Water pools on the ground during a rain storm. We are leaders in storm damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to storm damage emergencies every winter in Hesperia. One common cause of water intrusion comes from improper grading and slope around a home. The recommended slope away from a home is between 2 percent and 5 percent. Here are some tips for preventing water from pooling around the foundation of your home:

Positive Drainage: The primary goal of grading is to ensure positive drainage, meaning that water should flow away from your home rather than toward it. Proper slope and grading around your home help channel rainwater and surface runoff away from the foundation.

Building Codes and Local Regulations: Be sure to consult your local building codes and regulations for specific requirements related to grading and drainage. Local guidelines may vary depending on your location, climate, and soil conditions.

Grading Materials: When regrading or landscaping around your home, use appropriate materials like compacted soil, gravel, or other well-draining materials to create the desired slope. Avoid materials that hold water, such as clay soil.

Professional Assistance: If you're uncertain about the grading around your home or experience water intrusion issues, it's a good idea to consult with a professional landscaper, architect, or civil engineer. They can assess your property and recommend appropriate solutions.

Call Us Today!

When your Hesperia home or commercial business has storm damage and you need emergency storm damage restoration services, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO® franchise is independently owned and operated.

Clogged Storm Drains Leads to Flooding in Victorville Home?

12/19/2023 (Permalink)

A storm drain is clogged, allowing rainwater to flood a street. We restore storm damage 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are leaders in storm damage restoration services. Victorville residents rely on us to mitigate and restore storm damage quickly and efficiently. One common cause of water intrusion is clogged storm drains. Storm drains are designed to channel rainwater away from streets and urban areas, preventing it from pooling on roads and causing flooding. When these drains become obstructed, several problems arise.

The primary function of storm drains is to collect rainwater and direct it towards drainage systems or natural water bodies like rivers and streams. When clogs form, rainwater cannot flow freely into the drains. Instead, it accumulates on streets and roads, forming puddles that can quickly turn into larger bodies of standing water.

Clogged storm drains can lead to overflows. As rainwater cannot enter the drains efficiently, it can overwhelm the drainage system's capacity, causing water to spill onto streets and low-lying areas. This excess water contributes to flooding as it has nowhere to go.

Clogs can exacerbate localized flooding. When water backs up behind a clogged drain, it can flow into nearby buildings and properties, causing damage to homes and infrastructure. To prevent clogged storm drains and ensure the effective functioning of stormwater management systems, it is crucial to maintain and clear storm drains regularly.

Call Us Today!

When your home or commercial business in Victorville has storm damage and needs storm damage restoration services, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help®. Call us today at 760-244-2566.

SERVPRO® franchise is independently owned and operated.

Very Happy Water Damage Restoration Customer in Apple Valley?

12/12/2023 (Permalink)

A happy customer leaves a five-star review. We respond to water damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams aim for five-star reviews from all of our valued customers. Here is a Google review from one of our many happy water damage customers in Apple Valley:

“The SERVPRO® team was awesome! We had a leak in the laundry room and SERVPRO came to the rescue. From drying out the damage to restoring everything with no stress on us! The restoration process was explained to us in detail by Kristy and then again by Oscar the project manager. Our main goal was having communication and their entire team kept us informed at every step. Danny, the on-site manager was super attentive to our needs and he takes a lot of pride in his work and wants to make sure the customer is happy every step of the way. He communicated very professionally and made sure we understood what he and his crew were working on. Philip the floor installer was also very personable and attentive to detail when laying the floor. During the entire process, we were never inconvenienced and did not feel stressed (the only stress I had was trying to pick a floor replacement!). Overall SERVPRO checked all the boxes for us in terms of professionals, expertise, communication, stress-free, and overall value. Thank you for making our home look even better than before!” R Michel

Services: Flood restoration, Water damage-related cleanup & repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When your home or commercial business in Apple Valley has a broken pipe and needs water damage restoration services, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help®. Call us today at 760-244-2566.

SERVPRO franchise is independently owned and operated.

Victorville Business Damaged in Recent Breakroom Fire?

12/5/2023 (Permalink)

A firefighter works to extinguish a fire. We restore commercial fire damage 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to commercial fire damage emergencies throughout the year. Victorville businesses rely on us to arrive quickly and mitigate the damage efficiently.

Why are we a top choice for commercial fire damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Our technicians are highly trained and certified to clean, restore, and rebuild fire-damaged properties. They are trained and certified in:

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician
  • Water Damage Restoration Technician

We understand the importance of getting your business back up and running quickly after a fire event. We can supervise a full range of restoration and construction services, allowing you one convenient point of contact for the entire restoration process.

We have the training, experience, and equipment required to mitigate and restore fire damage on all kinds of commercial properties, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When your commercial business or home in Victorville needs fire damage restoration services, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help®. Call us today at 760-244-2566.

SERVPRO of Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is independently owned and operated.

Barstow Home Damaged by Powerful Storm?

11/27/2023 (Permalink)

Dark storm clouds fill the sky before a storm. We are leaders in storm damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are leaders in storm damage restoration services in Barstow. After a storm has passed, it's essential to conduct a thorough inspection of your home to identify any damage that may have occurred. Storms can cause various types of damage, including roof damage, siding damage, broken windows, and structural issues. Here's a step-by-step guide on how to inspect your home for storm damage:

Safety First: Before you start the inspection, prioritize safety. Ensure the storm has passed and there are no immediate safety hazards, such as downed power lines or unstable structures. If you suspect structural damage to your home, exercise extreme caution and consider contacting a professional for help.

Exterior Inspection: Walk around the exterior of your home and carefully examine each side. Look for signs of damage, such as loose or missing shingles or roof tiles, damaged or displaced siding, dented gutters, and downed tree limbs. Check for broken or cracked windows, especially if exposed to wind.

Roof Inspection: If it is safe to do so and you can access a ladder, inspect your roof for damage. Check for missing or damaged roofing materials, including shingles, tiles, or metal panels. Look for any signs of water leaks or water damage in the attic or ceiling.

Gutter Inspection: Examine your gutters and downspouts for debris or damage. Clogged gutters can lead to water damage and further problems.

Chimney and Vents: Inspect your chimney and any vent openings (e.g., dryer vents, exhaust vents) for damage or blockages.

Fencing and Outdoor Structures: Check your fencing, sheds, and other outdoor structures for damage. Assess the condition of gates, posts, and any structural components.

Trees and Landscape: Examine trees on your property for damage, including broken branches or uprooted trees. Remove any fallen branches or debris that may pose a hazard.

Interior Inspection: Inspect ceilings and walls inside your home for signs of water leaks or damage. Check windows and doors for drafts or damage that may have occurred during the storm.

Utilities: Check your electrical, gas, and water systems for visible damage or leaks. If you suspect a gas leak, immediately leave the premises and contact your utility company.

Documentation: Take photos or videos of any damage you find. This documentation can be valuable when filing insurance claims. Keep a detailed record of the date and time of the inspection.

Insurance Claims: If you discover significant damage, contact your homeowner's insurance company as soon as possible to report the damage and initiate the claims process. Provide them with the documentation and photos you have taken.

Remember that safety should be your top priority. If you are unsure about the safety of any part of the inspection or if you suspect structural damage, it's best to consult with professionals before proceeding with repairs.

Call Us Today!

When your home or business in Barstow needs storm damage restoration services, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO® of Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville are independently owned and operated.

Heavy Rain Causes Water Intrusion Issues for Hesperia Homeowners?

11/20/2023 (Permalink)

Raindrops coalesce on the surface of a windowpane during a rain storm. We are leaders in water intrusion restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams have the training, equipment, and experience to restore water damage “Like it never even happened.” This year has been unseasonably wet, and many properties have faced water intrusion problems as a result. One cause of water intrusion from heavy rain is damaged or deteriorating siding or stucco, or other exterior building materials that allow rainwater to penetrate. Water can seep through cracks or gaps in these materials, leading to moisture issues and potential structural damage.

To prevent water intrusion issues during heavy rain, regular maintenance of the building envelope, including the roof, gutters, windows, and doors, is essential. Proper grading and drainage systems should be in place to direct rainwater away from the foundation.

What makes us a leading choice for water damage emergencies?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

You never know when the next big storm will sweep in and cause water intrusion issues, but when your home or commercial business in Hesperia needs emergency water damage services, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

SERVPRO of Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville are independently owned and operated.

Commercial Property in Destin Quickly Restored After Vandalism Event?

11/14/2023 (Permalink)

exterior of a commercial property We restore commercial property damage 24 hours a day in Hesperia.

Vandalism is a common challenge for commercial businesses, and much of the damage is done in the late evening or early morning hours when businesses have little or no surveillance. Fortunately, our SERVPRO Team Brogdon is on call 24 hours a day, so if you get a call in the wee hours of the morning that your store has been defaced by spray paint and you want your building to look like nothing ever happened when you open the next day, we are Here to Help. ®

Most graffiti vandals will move on to another target when they see their “work” erased so quickly. Our technicians are trained to restore many forms of vandalism and graffiti from surfaces like:

  • Driveways
  • Walkways
  • Asphalt
  • Metals
  • Wood
  • Glass
  • Plastic
  • Masonry

Based on the unique characteristics of the damage, our technicians may restore the damage by:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

Call Us Today!

When you discover graffiti and property damage outside your commercial business or home in Destin and you need fast property damage restoration services, our SERVPRO Team Brogdon is Here to Help. ® We’ll restore your vandalism damage “Like it never even happened.”

Franchises are independently owned and operated.

Victorville Businesses Rely on Us to Restore Commercial Property Damage?

11/7/2023 (Permalink)

A satisfied customer taps a smiling emoji. Commercial businesses trust us to restore property damage in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are leaders in commercial property damage restoration services in Victorville. When your business is compromised by property damage, there may be lost revenue and productivity. Our goal is to make your business operational quickly after a property damage loss, and whenever possible, we work to minimize the disruption to your employees and customers.

Property damage can happen anytime and for many reasons: fire, water, storm, mold, vandalism, graffiti, chemical spills, biohazard contamination, and more. Our technicians are trained and certified to provide a full range of cleaning, restoration, and rebuilding services.

What makes us a leading choice for cleaning and restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Restoration Services

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Cleanup
  • Building Services

Cleaning Services

  • Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC)
  • Biohazard
  • Carpet and Upholstery
  • Ceiling, Walls, and Hard Floors
  • Drapes and Blinds
  • Odor Removal and Deodorization
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti

Call Us Today!

When your commercial business or home has property damage, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will restore your damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Apple Valley Halloween Party Ends Early Due to Decoration Fire?

10/24/2023 (Permalink)

Lit candles and jack-o’-lanterns sit on a table spread with Halloween candy and cupcakes. We are leaders in fire damage restoration services in San Bernardino County.

Every October, the National Fire Protection Association (NFPA) hosts Residential Fire Awareness Month, dedicated to home fire awareness and safety. Halloween is a popular celebration for people of all ages, and we want everyone to be safe from unwanted fires and fire damage. Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams offer these Halloween safety tips from the NFPA:

  • Use a battery-operated candle or glow stick in jack-o-lanterns
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • When using electrical lighting to decorate your home, make sure it is used in accordance with the manufacturer’s instructions. Some lights are only for indoor or outdoor use, but not both.
  • Use clips, not nails, to hang lights, so the cords do not get damaged
  • Remember to keep exits clear of decorations, so nothing blocks escape routes. Make sure all smoke alarms are working.

For families planning to attend Halloween parties or go trick-or-treating:

  • When choosing costumes, stay away from long trailing fabric that could come in contact with open flames or other heat sources
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costumes

Call Us Today!

When your Apple Valley home or commercial business has fire damage, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will restore your fire damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Smoke From Nearby Fire Causes Damage to Commercial Property in Hesperia?

10/17/2023 (Permalink)

Smoke billows out of a window. Commercial businesses rely on us to restore smoke damage in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are trusted leaders in commercial fire damage restoration services. Every fire leaves behind a unique signature based on what fueled the flames. Our technicians use advanced equipment and techniques to identify the type of smoke and eliminate smoke odor and residue effectively.

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

This is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

This is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

This method is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor.

Call Us Today!

When your commercial business or home in Hesperia has smoke damage, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will remove the smoke odor and restore your smoke damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Why Are We a Top Choice for Water Damage Emergencies in Victorville?

10/10/2023 (Permalink)

A person holds up a bowl to catch water dripping from a broken pipe in the ceiling. We are on call 365 days a year to respond to water damage emergencies in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are trusted leaders in water damage restoration services. Broken pipes never happen at a convenient time, and the longer the water remains standing, the more damage the water can cause. Water is invasive and will seep into any porous surface and underneath anything in its path. No matter what hours of the day or night you need us, you can count on us to arrive quickly and immediately begin the mitigation process.

Why are we a top choice for water damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Advanced Restoration and Cleaning Equipment

Every water damage restoration process is unique, still, we follow the same, comprehensive six-step process for every water damage customer we serve as follows:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or business in Victorville has flooding damage, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will restore your water damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Protecting Your High Desert Home and Business During National Fire Prevention Week

10/10/2023 (Permalink)

Multi-story apartment fire We are trained and certified to restore fire damage in San Bernardino County

October is here, and with it comes National Fire Prevention Week. This annual observance serves as an essential reminder of the destructive power of fires and the importance of fire safety. At SERVPRO Team Brogdon, we believe that being prepared and informed is the key to protecting your home or business. In this blog post, we'll explore some crucial tips for safeguarding your property during National Fire Prevention Week.

The Significance of National Fire Prevention Week

National Fire Prevention Week is observed during the week of October 9th in commemoration of the Great Chicago Fire of 1871. This devastating fire claimed lives and left countless people homeless. The goal of this week is to raise awareness about fire safety and prevention to prevent such tragedies from happening again.

Essential Fire Prevention Tips

  1. Install Smoke Alarms: Make sure your property has working smoke alarms on every level and inside and outside sleeping areas. Test them monthly and replace batteries as needed.

  2. Create a Fire Escape Plan: Develop a clear and practiced fire escape plan for your family or employees. Designate meeting points outside and ensure everyone knows the quickest exits.

  3. Check Electrical Systems: Regularly inspect your property's electrical systems. Replace or repair damaged wiring and outlets promptly. Avoid overloading circuits.

  4. Store Flammable Materials Safely: Keep flammable materials like gasoline, propane, and cleaning products in well-ventilated areas, away from heat sources, and in approved containers.

  5. Maintain Heating Equipment: Schedule professional inspections and maintenance for heating systems, including furnaces and chimneys, before the cold weather sets in.

  6. Kitchen Safety: Never leave cooking unattended, and keep flammable items away from the stove. Make sure you have a working fire extinguisher in your kitchen and know how to use it.

SERVPRO Team Brogdon's Commitment to Fire Prevention

Our dedication to fire safety doesn't stop at providing restoration services; we believe in proactive measures. We offer educational workshops and seminars to empower our community with knowledge about fire prevention and safety.

In case disaster strikes, our highly trained professionals are ready to assist you with comprehensive fire damage restoration services. We work tirelessly to restore your property to its pre-fire condition, minimizing the impact on your life or business.

National Fire Prevention Week is a time for reflection and action. By implementing these fire prevention tips and staying informed, you can significantly reduce the risk of fire-related disasters. SERVPRO Team Brogdon is here to support you in your fire prevention efforts and assist you in times of need. Together, we can create safer, more resilient communities.

Call Us Today!

When your home or business in the High Desert has a fire damage emergency, our Hesperia team will restore your fire damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated

Hesperia Water Damage Restoration: The Ultimate Guide

10/9/2023 (Permalink)

A washing machine in a flooded room We are leaders in storm damage restoration services in San Bernardino County.

In Hesperia, California, the risk of water damage is a constant concern, whether from heavy rains, burst pipes, or unforeseen disasters. It's vital to be prepared and knowledgeable about what to do after a flood. In this comprehensive guide, we'll provide step-by-step instructions for Hesperia homeowners to address water damage effectively, along with crucial insights on when it's essential to call in professionals like SERVPRO for assistance.

Step 1: Prioritize Safety

Safety is paramount after a flood. In Hesperia, you must be cautious about electrical hazards and potential structural damage. If it's safe to do so, turn off your home's power supply and avoid walking through standing water until you're sure it's not electrically charged.

Step 2: Document the Damage

Documenting the extent of the damage is crucial for insurance claims. Take photos and videos of affected areas, including walls, floors, furniture, and personal belongings, to streamline the claims process.

Step 3: Eliminate Standing Water

To mitigate further damage, remove standing water from your Hesperia home. You can use a wet/dry vacuum or hire a professional water extraction service for more extensive flooding. Ensure that waterlogged items like carpets and furniture are moved to a dry area.

Step 4: Prevent Mold Growth

Mold can start to develop within 24-48 hours after water damage. In Hesperia's climate, it's vital to prevent its growth. Increase ventilation by opening windows and doors. Use dehumidifiers and fans to dry the affected areas. Remove any wet materials that cannot be adequately dried, such as drywall or insulation.

Step 5: Sanitize and Disinfect

To ensure a safe living environment, sanitize and disinfect thoroughly after drying. Utilize a mixture of water and bleach or a commercial disinfectant to clean all surfaces, including walls and floors.

Step 6: Assess Structural Damage

Check your Hesperia home for structural damage that may have occurred during the flood, such as cracks in walls, warped floors, or compromised foundations. If you find any issues, consult a structural engineer or contractor for assessment and repairs.

Step 7: Contact Your Insurance Company

Notify your insurance company of the water damage promptly. Provide them with all the documentation you collected in Step 2 and follow their instructions for filing a claim to secure the financial assistance needed for repairs.

When to Call SERVPRO:

While these steps can help address minor water damage, there are situations in Hesperia where professional help from SERVPRO is crucial:

  1. Extensive Flooding: For severe flooding, rely on experts with the equipment and experience needed to handle large-scale disasters.

  2. Hidden Water Damage: SERVPRO professionals can identify and address hidden issues, such as water seepage into walls and floors, preventing mold growth and structural damage.

  3. Sewage Contamination: Handling floodwater contaminated with sewage or hazardous materials is unsafe without proper gear and expertise.

  4. Electrical Concerns: If there is any risk of electrical hazards, have professionals assess and mitigate the danger.

Hesperia residents facing water damage must follow a systematic approach to ensure their home and family's safety. While minor issues can often be addressed by homeowners, recognizing when professional assistance is needed is essential. SERVPRO is the trusted partner for handling severe water damage situations in Hesperia. By following these steps and knowing when to call in experts, you can effectively recover from a flood and restore your Hesperia home to its pre-damage condition.

Call Us Today!

When your home or commercial business in Hesperia has heavy rain damage, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will restore your property damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Thunderstorm Brings Heavy Rain and Flash Flooding to Hesperia?

10/3/2023 (Permalink)

Thunderclouds form in the afternoon sky. We are leaders in storm damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to storm damage emergencies 24 hours a day. Thunderstorms can bring powerful winds, lightning, heavy rain, and hail under the right conditions. When thunderstorms drop rain, it is not uncommon for flash flooding to occur in low-lying areas.

Here are some tips for staying safe during a flash flood warning from the Federal Emergency Management Agency (FEMA):

  • When thunder roars, go indoors. A sturdy building is the safest place to be during a thunderstorm.
  • Pay attention to weather reports and warnings of thunderstorms. Be ready to change plans, if necessary, to be near shelter.
  • When you receive a thunderstorm warning or hear thunder, go inside immediately.
  • If indoors, avoid running water or using landline phones. Electricity can travel through plumbing and phone lines.
  • Protect your property. Unplug appliances and other electric devices.
  • If boating or swimming, get to land and find a sturdy, grounded shelter or vehicle immediately.
  • If necessary, take shelter in a car with a metal top and sides. Do not touch anything metal.
  • Avoid flooded roadways. Turn Around Don’t Drown®. Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.

Call Us Today!

When your home or commercial business in Hesperia has heavy rain damage, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will restore your property damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Wind Damage Safely Restored for Helendale Homeowner?

9/26/2023 (Permalink)

A homeowner repairs wind damage to the roof siding. We are leaders in wind damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams have been restoring wind damage in San Bernardino County for many years. Downed trees and powerlines, and flying debris can wreak havoc on a home, threatening lives, property, and utilities. Helendale residents and businesses rely on us to arrive quickly and repair wind damage efficiently. Here are some suggestions from the Federal Emergency Management Agency for protecting your home from wind damage.

Reinforce Garage Doors and Double-Entry Doors

These doors can fail under wind pressure. Garage doors can be reinforced with girts and by strengthening the wheel tracks. Double-entry doors can be reinforced with a heavy-duty deadbolt, adding slide bolts on one of the doors, and using longer hinge attachments on the door and frame.

Secure Objects Outside the House

Loose shingles, your dog’s house, trash cans, and sports equipment can be picked up by the wind and can cause damage to your home. Secure outdoor objects like furniture, gutters, and downspouts.

Call Us Today!

When your home or commercial business in Helendale has damage from a windstorm, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will restore your wind damage “Like it never even happened.” We typically arrive onsite within four hours of your call for help. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Microwave Causes Kitchen Fire in Barstow Home?

9/19/2023 (Permalink)

A microwave is shown on fire. We respond to fire damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams have been restoring fire damage in Barstow for many years. Our technicians have the training, equipment, and experience to restore fire, smoke, and soot damage quickly and efficiently. Microwaves simplify our lives and make reheating and defrosting food easy. Here are some tips for operating a microwave safely from the National Fire Protection Association:

  • PURCHASE a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way, the manufacturer can reach you if there is a recall of the product.
  • PLUG the microwave oven directly into the wall outlet and never use an extension cord.
  • MAKE sure the microwave oven is at a safe height, within easy reach of all users.
  • OPEN food slowly, away from the face. Hot steam or the food itself can cause burns.
  • FOOD heats unevenly in microwave ovens. Stir and test before eating or giving to children.
  • NEVER heat a baby bottle in the microwave. Since a microwave oven heats unevenly, it can create hot pockets, leading to burns. Warm a bottle in a bowl of warm, not hot or boiling, water, or by running it under the tap.

Call Us Today!

When your home or business in Barstow has a fire damage emergency, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will restore your fire damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

From Disaster to Delight: SERVPRO's Remarkable Restoration Journey

9/13/2023 (Permalink)

Before and after of Shower We restore residential water damage 24 hours a day in the High Desert.

Home improvement projects often promise a fresh start, but sometimes they can take an unexpected turn for the worse. In a recent case, a homeowner's bathroom renovation project turned into a catastrophe when a poorly installed shower pan gave way, resulting in a devastating flood that affected not only the bathroom but also the lower level of the house. The situation seemed dire, but that's where SERVPRO®, a name synonymous with restoration excellence, stepped in to save the day.

The "Before" Scenario

Before SERVPRO's intervention, the scene was nothing short of a homeowner's worst nightmare. The bathroom, once a sanctuary, had turned into a waterlogged disaster zone. The faulty shower pan was the root cause of the problem, and it had caused extensive damage that seemed overwhelming. The situation required professional expertise and a commitment to restoring the home to its former glory.

The SERVPRO Difference

SERVPRO's team of restoration experts quickly mobilized to address the crisis. With years of experience and a reputation for excellence, we were determined to turn this disaster into a success story. Here's how we accomplished it:

Bathroom Transformation

  • Shower Pan Replacement: The first step in the bathroom's revival was replacing the damaged shower pan with meticulous precision. Our skilled technicians ensured a secure and watertight installation to prevent future mishaps.

  • Modern Elegance: The bathroom received a complete makeover, featuring gleaming tiles and contemporary fixtures. The new design breathed fresh life into the space, giving it a modern and inviting atmosphere.

  • Lasting Durability: Beyond aesthetics, our team prioritized durability. The newly installed shower was built to stand the test of time, providing the homeowner with lasting peace of mind.

Ceiling Revival

The floodwaters didn't stop at the bathroom; they reached the lower level, causing damage to the ceiling. SERVPRO stepped in to restore this space as well:

  • Seamless Ceiling Repair: We patched up the damaged ceiling with expert precision, erasing all visible signs of the water damage. The lower level was once again a safe and welcoming area.

Why SERVPRO?

  • Swift Response: We understand the urgency of disaster situations and respond promptly to mitigate further damage.

  • Cutting-Edge Technology: Our team is equipped with state-of-the-art tools and techniques to handle even the most complex restoration projects.

  • Transparent Communication: We prioritize clear and open communication with homeowners throughout the restoration process, ensuring their peace of mind.

  • Satisfaction Guaranteed: Your satisfaction and peace of mind are our top priorities. We stand by our work and deliver the highest level of quality.

This remarkable before-and-after transformation illustrates SERVPRO's commitment to excellence. We don't just restore homes; we restore lives. When disaster strikes, remember that SERVPRO is here to make it "Like it never even happened."

When your commercial business or home in the High Desert has a water damage emergency, our Hesperia team is Here to Help. ® We’ll restore your commercial water damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Hesperia Community Boosts Resilience for Disasters and Emergencies?

9/12/2023 (Permalink)

A family reviews their disaster evacuation plan. We respond to storm damage emergencies 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are trusted leaders in storm damage mitigation and restoration services. We are also part of a national network of over 2000 franchises that can mobilize quickly to any place in the country when disaster strikes. No matter how big or small your emergency, we are Here to Help. ®

September is National Preparedness Month

The Federal Emergency Management Agency (FEMA) promotes disaster and emergency preparedness education each September to increase awareness about the potential risks and hazards that can affect our lives. The campaign aims to empower individuals and communities to become proactive in mitigating the impacts of disasters.

This year’s focus is on older adults and ensuring they have the community support and access to services and medications they need in the aftermath of a disaster. By fostering a sense of shared responsibility and preparedness, communities can effectively respond to disasters, reduce panic, and provide assistance to those in need.

Raising awareness about preparedness and the special needs of vulnerable populations, like the elderly, contributes to the overall resilience of our community and the nation. When individuals and communities are prepared, they become better equipped to handle emergencies, which reduces the burden on first responders and emergency services. This allows these organizations to focus their resources on the most critical areas and provide assistance to those who need it the most.

Call Us Today!

When your home or commercial business in Hesperia has a storm damage emergency, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams to restore the damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Happy Fire Damage Customers in Twentynine Palms?

9/5/2023 (Permalink)

First responders are extinguishing a home fire. We are leaders in fire damage restoration services in San Bernardino County.

When the San Bernardino County Fire Station 44 first responders roll up their hoses and leave the scene of the fire, our job begins. For many years, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams have been restoring fire damage in Twentynine Palms. Here is a recent Google review from one of our fire damage customers:

“If you are looking for professional service of great value, SERVPRO in Hesperia/Apple Valley/Twentynine Palms is the answer! I have used their company on two separate occasions regarding fire damage clean up/repair as well as mold remediation and wall reconstruction. Their labor staff and admin staff are both professional, responsive and go above and beyond to provide good quality work and customer satisfaction. The mold remediation was self-pay and they didn’t try to swindle my family. SERVPRO in Hesperia/AV even took the more cost-efficient route for our budget without compromising the integrity and quality of the reconstruction. I hope we never require their services again, but if there were another home issue/emergency, I would not hesitate to return to my new SERVPRO family!” Starla Lyles

Positive: Professionalism, Quality, Responsiveness, Value

Call Us Today!

Fires can break out at any time and they require professional cleaning and restoration services to remove the debris, soot, smoke, and water damage from the firefighting efforts. When your home or commercial business in Twentynine Palms has fire damage you can rely on our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams to restore the damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

A Window Breaks During A Powerful Wind Gust in Hesperia?

8/29/2023 (Permalink)

A broken window is shown. We restore wind damage 24 hours a day in San Bernardino County.

I couldn’t believe my eyes! A small dirt devil came down the street into my front yard on a windy day and sent landscaping gravel and small twigs flying through the air, breaking my window and damaging my home’s landscape plants. I couldn’t believe how powerful that tiny tornado was! It only lasted about thirty seconds, but was able to cause damage nevertheless. My neighbor told me to call the local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville team and I’m glad I did.  

The team arrived quickly and immediately inspected and assessed the damage. They contacted my insurance adjuster and immediately began the cleanup and restoration process. They boarded up the broken window and came back to replace it later that day. Now, you would never know there had been any wind damage!

Winds can turn anything not tied down into flying projectiles, causing property damage. The Federal Emergency Management Agency suggests replacing gravel landscaping materials with softer materials because rock and gravel materials can cause serious damage during a severe wind event. Gravel has been found in mailboxes during very strong wind events and has even shredded vinyl siding.

Call Us Today!

Our SERVPRO of Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your home or commercial business in China Lake has wind  damage. We’ll restore your property damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Smoke and Soot Damage from Cooking Fire in China Lake Home?

8/22/2023 (Permalink)

Flames fly out of a pan while a person is cooking at home. We restore fire damage 24 hours a day in San Bernardino County.

According to the National Fire Protection Association (NFPA), cooking fires are one of the leading causes of home fires in the United States. Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to fire damage emergencies throughout the year in China Lake, and offer these tips from the NFPA for preventing cooking fires:

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from your stovetop

Call Us Today!

Fires leave behind burnt debris, soot, smoke, and water damage from the firefighting efforts. Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your home or commercial business in China Lake has fire damage. We’ll restore your property damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Toilet Bowl Leak Causes Expensive Water Damage in Victorville Home?

8/14/2023 (Permalink)

A water leak is shown in a bathroom. We are leaders in emergency water damage restoration services in San Bernardino County.

Hidden water damage can cause significant damage to a structure. That’s why our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville technicians are on call and ready to respond to your water damage emergency 24 hours a day. One common form of hidden water damage is a leaking toilet bowl. If your water bill appears to be higher than usual, the Environmental Protection Agency suggests checking for a hidden water leak by:

  • To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. If the color shows up in the bowl within ten minutes without flushing, you have a leak. 
  • Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
  • A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.

Call Us!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your home or commercial business in Victorville has water damage. We’ll restore your water damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Apple Valley Residents Prepare for Wildfire Season?

8/7/2023 (Permalink)

A firefighter is putting out a small wildfire. We restore fire damage 24 hours a day in San Bernardino County.

When you need fire damage restoration services, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are ready to respond 24 hours a day, 365 days a year. Here are some tips for creating defensible space from the San Bernardino County website:

Prevention

  • Use rock, mulch, flower beds, or gardens as ground cover for bare spaces and as effective firebreaks
  • Roofs and exteriors of structures should be constructed of non-combustible or fire-resistant materials such as fire resistant roofing materials: tile, slate, sheet iron, aluminum, brick, or stone
  • Clean roof surfaces, gutters, and property of pine needles, leaves, branches, etc., monthly to avoid an accumulation of flammable materials, especially important during fire season
  • Wood siding, exterior wood paneling, and other highly combustible materials should be treated with fire-retardant chemicals
  • Create fire-safe zones with stone walls, patios, swimming pools, decks, and roadways
  • Remove branches and limbs within 10 feet of the flue opening of any stove or chimney
  • Check your local nursery or county extension service for advice on fire-resistant plans that are suited for your environment
  • There are no “fire-proof” plants. Select high-moisture plants that grow close to the ground and have a low sap or resin content, such as rockrose, ice plant, and aloe
  • Fire-resistant shrubs include hedging roses, bush honeysuckles, currant, cotoneaster, sumac, and shrub apples
  • Use hardwood plants such as maple, poplar, and cherry trees. They are less flammable than pine, firs, and other conifers.

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your home or commercial business has a fire damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Victorville Business Floods Overnight?

8/1/2023 (Permalink)

Water seeps into a hallway from a utility room door. We restore commercial water damage 24 hours a day in San Bernardino County.

Water damage can happen at any time of the day and night, so when our customers need emergency water damage restoration services in the middle of the night, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are on call and ready to respond 24 hours a day, 365 days a year. We invest in powerful, industrial-grade equipment to quickly restore your property to pre-water damage conditions. Here are some examples of the advanced technology and tools we use:

Moisture Detection and Measurement

  •  Surface moisture meters
  •  Infrared imagery
  •  Evasive moisture detectors
  •  Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your commercial business or home in Victorville has a water damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Johnson Valley Home Damaged by Powerful Winds?

7/25/2023 (Permalink)

A weather vane is shown on a windy day. We restore storm damage 24 hours a day in San Bernardino County.

Windstorms can cause significant property damage. Anything not tied down can become a flying projectile, crashing into anything in its path. Rocks and gravel can also cause property damage when blown around by wind gusts. Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to storm damage emergencies throughout the year in Johnson Valley, and when necessary, we provide building and reconstruction services.

Strong winds can cause severe structural damage that may require building services to complete the restoration. We can supervise a full range of construction services when needed to restore storm damage. This gives our customers peace of mind knowing they have one company managing the restoration from start to finish.

Storm Damage Building and Reconstruction Services 

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation and Air Conditioning Services (HVAC)
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

 Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your home or commercial business in Johnson Valley has storm damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Fire in Apple Valley Home Restored Using Comprehensive Restoration Process?

7/18/2023 (Permalink)

A firefighter is putting out a fire. We restore fire damage 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are trained and certified to perform a full range of fire damage cleanup and rebuilding services. Our customers appreciate knowing they have one qualified company managing all phases of the restoration process!

Our Fire Damage Restoration Process

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your home or commercial business in Apple Valley has fire damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Overloaded Dishwasher Floods Kitchen in Hesperia Home?

7/11/2023 (Permalink)

A person is starting a dishwasher cycle. We restore water damage 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are trusted leaders in water damage restoration services. Water is invasive and can cause significant damage in a short period of time. One of the top causes of water damage in homes is dishwasher failure. Dishwashers can fail and cause water damage for many reasons. When the dishwasher is loaded with oversized or improperly positioned dishes and utensils, they can interfere with the spray arm’s rotation or block the water flow completely. When this occurs, water can spray or leak out of the dishwasher.

No matter what causes your water damage, our fast emergency response time and use of powerful, industrial-grade equipment save our customers time and money by avoiding more labor-intensive and expensive repairs. We also monitor and document the drying process to ensure the area is completely dry.

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your home or commercial business in Hesperia has a water damage emergency. We’ll restore your water damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

How Can I Prepare My Home in Victorville for Wildfire Season?

7/5/2023 (Permalink)

A wildfire is burning. We are leaders in fire damage restoration services in San Bernardino County.

Last year, the Heritage fire burned 500 acres near and in the city limits of Victorville, causing property damage and downed powerlines that left many people without power. Wildfire season is coming and now is a good time to prepare homes and businesses by removing vegetation around properties to create a defensible space.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams offer this helpful information from Cal Fire for preparing your home for wildfire.

What to do:

The first five feet from your home is the most important because flying embers can travel miles ahead of the active front of wildfires that can ignite and spread the fire to your home.

  1. Use hardscapes like gravel, pavers, or concrete. No combustible bark or mulch.
  2. Remove all dead and dying plants, weeds, and debris (leaves, needles, etc.) from your roof, gutter, deck, porch, stairways, and under any areas of your home
  3. Remove all branches within 10 feet of any chimney or stovepipe outlet
  4. Limit combustible items (like outdoor furniture and planters) on top of decks
  5. Relocate firewood and lumber to Zone 2
  6. Replace combustible fencing, gates, and arbors attached to the home with noncombustible alternatives
  7. Consider relocating garbage and recycling containers outside this zone

Consider relocating boats, RVs, vehicles, and other combustible items outside this zone.

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your Victorville home or commercial business has fire damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Mojave River Flood Closes Rock Springs Road Near Hesperia?

6/27/2023 (Permalink)

A river is shown during a flash flood. We respond to flooding emergencies 24 hours a day in San Bernardino County.

A few months ago, nature unleashed a series of atmospheric rivers that caused the Mojave River to crest its banks, washing over Rock Springs Road in Hesperia, and flooding homes in other low-lying areas of San Bernardino County.

When you need emergency assistance with a flooding emergency, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are ready to respond and typically arrive on-site within four hours of your call. The Federal Emergency Management Agency (FEMA), urges people to be aware of the signs and clues that indicate an impending flash flood.

Series of Thunderstorms

Listen to local weather forecasting thunderstorms. When thunderstorms come through a region in a series, the rain they produce can saturate the ground and leave no place for the water to drain, causing flash flooding events.

Roaring Sounds

Sometimes you can hear a roaring sound before you see the flash flood. Look for rapidly rising water in streams and riverbeds. The water may also turn a muddy color. If you hear or see any of these conditions, head for higher ground immediately to avoid being swept away by the rising water.

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your Hesperia home or commercial business has flood damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Dust Storm Blows Through Victorville?

6/20/2023 (Permalink)

A dust storm is shown. We respond to wind damage emergencies 24 hours a day in San Bernardino County.

In 2019, a large dust storm moved through Victorville, obscuring visibility and leaving a wake of dust.  Dust storms can happen anywhere in the United States, but they are more common in the Southwest. According to the National Weather Service (NWS), dust storms occur due to thunderstorm outflow winds, and these strong winds can start a dust storm that can drastically reduce visibility.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams offer these tips from the NWS for staying safe while during a dust storm:

  • If dense dust is observed blowing across or approaching a roadway, pull your vehicle off the pavement as far as possible, stop, turn off lights, set the emergency brake, take your foot off of the brake pedal to be sure the tail lights are not illuminated.
  • Don’t enter the dust storm area if you can avoid it
  • If you can’t pull off the roadway, proceed at a speed suitable for visibility, turn on lights, and sound the horn occasionally. Use the painted center line to help guide you. Look for a safe place to pull off the roadway.
  • Never stop on the traveled portion of the roadway

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when your Victorville home or commercial business has wind damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Damaged Rain Gutters Cause of Roof Leaks in Hesperia Home?

6/13/2023 (Permalink)

Rain falls outside a window during a summer storm. We restore storm damage 24 hours a day in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams respond to storm damage emergencies every year. Although it seldom rains in June in Hesperia, it is always good to inspect your home and seal any gaps and cracks around windows, doors, and foundations.

After any rainfall, it is a good idea to inspect rain gutters and attic spaces for water damage and make repairs right away. Here are some tips from home expert Bob Villa for determining if your rain gutters are damaged:

Inspect your rain gutters for visible signs of cracking. Use binoculars to inspect for smaller cracks. If you see extensive cracking, replacement is required.

Inspect gutter seams for damage where two horizontal sections meet.

Inspect your home’s paint job. If there is evidence of paint peeling, it may point to rain gutter failure. Check the section of the rain gutter closest to the paint damage for leaks. If there are more than a couple of leaks, you may want to replace the rain gutters.

Inspect your home’s exterior wood elements for rotting windowsills or door jambs. You may have clogged rain gutters or inadequate storm drainage.

Inspect the exterior of the home for mildew damage. If there is moisture accumulating around or near the foundation, mildew can grow. This is a sign your rain gutters are not working properly.

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when you have storm damage in your Hesperia home or commercial business. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Thunderstorm Safety Tips for Newberry Springs Residents?

6/6/2023 (Permalink)

Thunderclouds fill the sky. We are leaders in storm damage restoration services in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams restore storm damage in Newberry Springs every year. Thunderstorms can occur, bringing lightning and rain. Lightning can also strike people inside of homes. Here are some lightning safety tips for staying safe indoors during a lightning strike from the National Centers for Disease Control and Prevention:

Being indoors does not automatically protect you from lightning. In fact, about one-third of lightning-strike injuries occur indoors. Here are some tips to keep safe and reduce your risk of being struck by lightning while indoors.

  • Avoid contact with water during a thunderstorm. Do NOT bathe, shower, wash dishes, or have any other contact with water during a thunderstorm. Lightning can travel through plumbing.
  • Avoid using electronic equipment of all types. Do NOT use anything connected to an electrical outlet, such as computers, laptops, game systems, washers, dryers, or stoves. Lightning can travel through electrical systems and radio and television reception systems.
  • Avoid using corded phones. Corded phones are NOT safe to use during a thunderstorm. However, cordless or cellular phones are safe to use during a storm.
  • Do NOT lie on concrete floors or lean on concrete walls during a thunderstorm. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when you have a storm damage emergency in your Newberry Springs home or commercial business. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Water Leak in Laundry Room Floods Floors in Adelanto Home?

5/30/2023 (Permalink)

Water covers the floor of a laundry room. We are leaders in water damage remediation services in San Bernardino County.

Adelanto needs to know!

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams aim for five-star reviews from every customer. Here is a recent Google review from one of our customers:

“The SERVPRO team was awesome! We had a leak in the laundry room and SERVPRO came to the rescue. From drying out the damage to restoring everything with no stress on us! The restoration process was explained to us in detail by Kristy and then again by Oscar the project manager. Our main goal was having communication and their entire team kept us informed at every step. Danny, the on-site manager was super attentive to our needs and he takes a lot of pride in his work and wants to make sure the customer is happy every step of the way. He communicated very professionally and made sure we understood what he and his crew were working on. Philip the floor installer was also very personable and attentive to detail when laying the floor. During the entire process, we were never inconvenienced and did not feel stressed (the only stress I had was trying to pick a floor replacement!). Overall SERVPRO checked all the boxes for us in terms of professionals, expertise, communication, stress-free, and overall value. Thank you for making our home look even better than before!” R Michel

Call Us Today!

Our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when you have a water damage emergency in your Adelanto home or commercial business. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Water Damage Causes Ceiling to Collapse in Fairfield Ranch Park Home?

5/23/2023 (Permalink)

A person notices an unpleasant odor coming from the air conditioner. We are leaders in mold damage remediation services in San Bernardino County.

Have you noticed a strong, musty odor in your home in Yermo you cannot place? If so, you may have a water damage-related mold problem. Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville are trained and certified to restore mold damage by the Institute of Inspection Cleaning and Restoration Certification. Local and state laws may require specific inspection and documentation protocols based on the size of the affected area and we can advise you on this process.

Mold outbreaks are often a symptom of hidden water leaks. During the inspection and mold damage assessment, we will carefully inspect your home for visible signs of mold. We will use advanced technologies and techniques to detect mold and identify hidden water sources. We will address the water leak as part of the remediation process to minimize the chances for the mold to return once the removal process is complete.

Although every mold outbreak is unique, we follow a comprehensive plan for every job:

  1. Emergency Contact – 760-244-2566
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Call Us Today!

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when you have a mold outbreak in your Yermo home or commercial business. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Water Hammer Causes Water Damage to Hesperia Home?

5/16/2023 (Permalink)

A pipe is spraying water from a failed pipe fitting. We respond to water damage emergencies 24 hours a day in San Bernardino County.

Water damage can happen at any time and for many reasons. Broken pipes are one of the top causes of water damage in Hesperia. Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville are leaders in water damage restoration services. We have the training, equipment, and experience to restore water damage no matter how extensive the damage is.

One top cause of pipe failure is water hammer. The term water hammer describes the sound pipes make inside the walls when the water is turned off abruptly. Water is pressurized, so when it is turned off abruptly by hand at a faucet, or by an appliance, it sends reverberations, or shock waves, through the pipe. When the pipes vibrate, they make a banging or hammering sound and over time, the pipes will be damaged and can cause flooding. If you notice a banging sound in your pipes, call a plumbing professional right away.

Our Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help ® when you have a water damage emergency. We typically arrive onsite within four hours of your call. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Home in Ridgecrest Damaged During Recent High Wind Event?

5/9/2023 (Permalink)

A person loses their umbrella during a wind gust. We restore storm damage 24 hours a day in San Bernardino County.

Many parts of San Bernardino County have experienced extreme weather events this year, ranging from heavy rain and flash flooding to snow and blizzard conditions. Severe storms can damage properties and cause power outages. When a storm damages your property, fast action is required to minimize the chances of secondary damage. Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville respond to storm damage emergencies 24 hours a day.

Recently, the National Weather Service issued a High Wind Warning for Ridgecrest. West winds were measured at 30 to 40 miles per hour, with gusts up to 65 miles per hour. Here are some tips for minimizing wind damage from the National Oceanic and Atmospheric Administration (NOAA):

High Wind Warnings 

  • Are issued when sustained winds of 40 miles per hour or greater or gusts up to 58 miles per hour or greater are expected
  • These high winds are usually associated with severe thunderstorms and hurricanes

Preparing for High Winds

  • Be sure your property is secure
  • Remove any dead trees or overhanging branches near structures
  • Remove loose objects outdoors, on patios, roofs, or balconies that could blow away.
  • Shutter windows securely and brace outside doors
  • Bring in unsecured objects from patios and balconies and secure objects that could blow away and cause damage or injury

Call Us Today!

When wind damages your home or commercial business in Ridgecrest, our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Home in Barstow Damaged During Recent Thunderstorm?

5/2/2023 (Permalink)

Thunderstorm clouds fill the sky. We restore storm damage 24 hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville are trusted leaders in storm damage restoration services. Preparing in advance for inclement weather can keep you and your family safe during a severe weather event. Here are some tips from the Federal Emergency Management Agency for preparing for a thunderstorm:

Know Your Risk
Know your area’s risk for thunderstorms. In most places they can occur year-round and at any hour. Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

Strengthen Your Home
Cut down or trim trees that may be in danger of falling on your home. Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices.

Make an Emergency Plan
Create an emergency plan so that you and your family know what to do, where to go, and what you will need to protect yourselves from the effects of a thunderstorm. Identify sturdy buildings close to where you live, work, study and play.

Call Us Today!

When you have a storm damage emergency in your home or commercial business in Barstow, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Be Prepared: Fire Safety Tips and Services for High Desert Homeowners

4/28/2023 (Permalink)

fire safety tips We respond to fire damage emergencies 24-hours a day in the High Desert & San Bernardino County.

Fire prevention and safety should always be a top priority for homeowners in the High Desert area, including the cities of Hesperia, Victorville, Barstow, and Apple Valley. A house fire can occur at any time, and it can cause significant damage to your property and harm to your loved ones. While no one wants to experience a fire, it is essential to be prepared and take steps to prevent fires from occurring.

One of the easiest ways to prevent fires is to ensure that your fire alarms are functioning correctly. You should check your fire alarms regularly to ensure that they are in working order. It's recommended that you test your smoke alarms every month to ensure that they are working correctly. Don't forget to replace the batteries annually to keep them working correctly.

Another essential step to prevent fires in the High Desert area is to be cautious with the use of open flames, such as candles, fireplaces, and outdoor fire pits. Make sure to keep flammable items away from open flames, and never leave them unattended. If you use space heaters, make sure to keep them away from flammable materials and turn them off when you leave the room or go to bed.

In the event of a fire, it's crucial to have a plan in place in the High Desert area, including the cities of Hesperia, Victorville, Barstow, and Apple Valley. Make sure that everyone in your home knows how to evacuate quickly and safely. Have a designated meeting place outside of the home, and make sure that everyone knows where it is.

Even with the best prevention and safety measures in place, accidents can still happen. That's why it's important to have access to 24/7 emergency fire damage restoration services in the High Desert area, including the cities of Hesperia, Victorville, Barstow, and Apple Valley. These services can help minimize the damage to your property and help you get back on your feet as quickly as possible.

At SERVPRO Team Brogdon we understand the importance of providing fast and efficient emergency fire damage restoration services in the High Desert area, including the cities of Hesperia, Victorville, Barstow, and Apple Valley. Our team of experts is available 24/7 to assist you in the event of a fire. We can help with everything from initial cleanup to reconstruction and restoration services.

If you experience a fire in the High Desert area, including the cities of Hesperia, Victorville, Barstow, and Apple Valley, don't hesitate to call SERVPRO Team Brogdon at (760) 244-2566. Our team is ready to assist you with emergency fire damage restoration services. Remember, fire prevention and safety should always be a top priority in the High Desert area, but if the worst does happen, we're here to help.

Rain From Recent Storms Damages a Hesperia Home?

4/25/2023 (Permalink)

A person calls for help with a water leak. We restore water damage 24 hours a day in San Bernardino County.

This year we have seen unprecedented rain and snowfall in San Bernardino County. Our team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville has been busy responding to water damage calls from inclement weather. During the assessment, we do the following:

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

  • Block Furniture

Call Us Today!

When you discover water entering your home or commercial business in Hesperia, our local team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

FEMA Tips for Preparing for Severe Wind Events in Victorville?

4/18/2023 (Permalink)

A crack around a window is caulked to prevent wind damage. We restore wind damage in San Bernardino County.

Our team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is trained and certified to restore storm damage in Victorville by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Here are some more tips for protecting your property from wind damage from the Federal Emergency Management Agency:

Seal Cracks and Gaps

Prevent wind or water from coming in. Make sure caulking around windows and doors is in good shape and not cracked, broken, or missing. Fill any holes or gaps around pipes or wires that enter your building with a waterproof sealant.

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Secure Objects Outside the Home

Loose shingles, your dog’s house, trash cans, and sports equipment can be picked up by the wind and cause damage to your home. Secure outdoor objects like furniture, gutters, and downspouts.

Call Us Today!

When your home or business in Victorville has wind damage, our local team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Very Happy Mold Remediation Customer in Apple Valley?

4/11/2023 (Permalink)

A technician treats mold growing on a wall. We remediate mold damage in San Bernardino County.

When you discover mold growing in your home, fast mitigation and containment are required to minimize the chances of the mold spreading to other areas of the structure. Our team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is trained and certified to mitigate, clean, and restore mold damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

“Mr. Jose and crew did an awesome job with water extraction, protecting our personal property, and very kind and professional. This was our first time experiencing a flood in our home. The restoration team was at our home in under an hour, then once the water damage was assessed, then the team started cleaning up the damage right away. This is the company to call when you are having an emergency with your home. The owner needs to give all crew members a raise. Thank you again for everything you did for me and my daughter!!” Pumpkin Jones

Services: Flood restoration, Water damage-related mold removal, Water damage-related cleanup & repair, Mold cleaning, Flooring, Mold damage restoration, Mold mitigation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When you find mold growing in your home or business in Apple Valley, our local team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is Here to Help. ® We’ll restore your mold problem “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Space Heater Catches Fire in Hesperia Home?

4/3/2023 (Permalink)

A space heater is shown. We restore fire damage 24 hours a day in San Bernardino County.

Our team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is trained and certified to clean and restore soot, smoke, and fire damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Space heaters are a cause of home fires in the United States. The Electrical Safety Foundation International (EFSI) offers the following tips for staying safe around space heaters:

Space Heater Safety Tips

  • Before using any space heater, read the manufacturer’s instructions and warning labels carefully
  • Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn, or damaged, do not use the heater.
  • Never leave a space heater unattended
  • Never use a space heater to warm bedding, cook food, dry clothing, or thaw pipes
  • Heaters must be kept at least three feet away from anything that can burn, including papers, clothing, and rugs
  • Locate space heaters out of high-traffic areas and doorways where they may pose a tripping hazard
  • Do not use an extension cord or power strip, which could overheat and result in a fire. Do not plug any other electrical devices into the same outlet as the heater.
  • Place space heaters on level, flat surfaces
  • Always unplug and safely store the heater when it is not in use

Call Us Today!

When you have fire damage in your home or business in Hesperia, our local team in Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville is Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Accident Cleanup Services in Twentynine Palms?

3/28/2023 (Permalink)

A police car with flashing lights is seen at night. We are certified to clean and restore accident scenes in San Bernardino County.

Have you ever wondered who cleans up after an accident happens? We do! Our team in Hesperia/Apple Valley and Barstow/Twentynine Palms is trained and certified to clean and restore accident scenes by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Accident scene cleaning often involves the cleanup and removal of blood and other biohazardous materials, so our primary focus is always safety, since accidents or crime scenes may involve bloodborne pathogens, harmful chemicals, or numerous other hazards. We will always treat your property and everyone involved with empathy and respect in the face of emotional, distressing, or delicate circumstances.

After the police have gathered evidence and completed their investigation, the cleaning and restoration process can begin. Since crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk, our team of professionals will respond immediately and is equipped with the specialized training, protective equipment, and experience to safely clean accident, trauma, and crime scenes.

Call Us Today!

Accidents, traumatic events, and crimes happen, and when your business or home in Twentynine Palms needs help cleaning up after an accident, trauma, or crime event, our local team in Hesperia/Apple Valley and Barstow/Twentynine Palms is Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Strong Winds Blow Fence Over in Helendale?

3/21/2023 (Permalink)

A fence is down in a backyard. We are leaders in wind and storm damage restoration services in San Bernardino County.

When your home or business in Helendale experiences damage from strong winds, we can help. Our team in Hesperia/Apple Valley and Barstow/Twentynine Palms responds to wind and storm damage emergencies 24 hours a day. Strong winds can send objects and tree limbs flying through the air, causing severe damage to anything in their path. Here are some tips for protecting your property from wind damage from the Federal Emergency Management Agency:

Secure Fencing, Porches, Canopies, and Sheds

Have them inspected and make sure they are firmly attached and in sound structural condition. Secure any parts of fencing that appear weak or loose.

Anchor Any Fuel Tanks and External Utility Links

If you have an exterior fuel tank or any utilities located outside, anchor or tie them down according to the ground anchor instructions. This will help reduce the risk of them overturning and sliding.

Replace Gravel and Rock Landscaping Materials

Rock and gravel materials can cause serious damage during a severe wind event. Gravel has been found in mailboxes during very strong wind events and has even shredded vinyl siding. Replace these materials with a softer material, such as mulch or dirt.

Call Us Today!

When your home or business in Helendale needs storm damage restoration services, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ®. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Apple Valley Home Damaged by Recent Storm?

3/14/2023 (Permalink)

Umbrellas repel rain during a storm. We are leaders in storm damage restoration services in San Bernardino County.

Apple Valley gets rain about 33 days per year. Although storms are infrequent, they do occur and can cause water damage to properties. When your home or business experiences water intrusion from heavy rains, our professionals in Hesperia/Apple Valley and Barstow/Twentynine Palms can help.

Our fast emergency response time, combined with our use of advanced technology and industrial-grade equipment keeps the time and costs of restoration down in many cases. Here are some examples of the powerful equipment we use:

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your home or business in Apple Valley needs water damage restoration services, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ®. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Mold Outbreak in China Lake?

3/7/2023 (Permalink)

A home has severe mold damage. We are leaders in mold restoration services in San Bernardino County.

If your home or business in China Lake has had recent water damage or plumbing leaks, you may have mold damage. Our professionals in Hesperia/Apple Valley and Barstow/Twentynine Palms are trained and certified to mitigate and remediate mold damage quickly and efficiently. We follow local and state laws that may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Call Us Today!

When your home or business in China Lake needs mold damage restoration services, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® We are qualified to manage all phases of the mold mitigation process through to the final restoration and rebuilding phase. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Ridgecrest Relies on Our Fast 24-Hour Emergency Storm Response Team?

2/28/2023 (Permalink)

A tree trunk has split and part of the tree has fallen over a fence. We are leaders in storm damage restoration services in San Bernardino County.

When your home or business is damaged by strong winds, our professionals in Hesperia/Apple Valley and Barstow/Twentynine Palms will protect and secure the structure and begin the cleanup process as soon as we arrive. When the damage is extensive, we can supervise a full range of rebuilding services and manage the restoration from start to finish. This gives our Ridgecrest customers peace of mind knowing they have one company responsible for the entire project.

Building Services

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

We simplify the restoration process by handling the initial damage mitigation and rebuilding of the affected areas. Having one qualified company for the entire process can save time and keeps costs low. We also have established relationships with all major insurance companies and can assist with the paperwork and process.

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your home or commercial business in Ridgecrest needs storm damage restoration services. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Cleaning and Decontamination Services for Barstow Businesses?

2/21/2023 (Permalink)

A wall with graffiti is shown. We provide specialty cleaning services to keep businesses looking their best in San Bernardino County.

When your business or home is damaged by vandalism and graffiti it is important to act quickly to restore the damage. This will deter the graffiti vandals from striking there again because graffiti vandals want recognition and when their “work.” is removed quickly, they will move to another location. Our professionals in Hesperia/Apple Valley and Barstow/Twentynine have been restoring vandalism and graffiti damage for commercial businesses in Barstow for years. Broken windows should also be replaced right away to prevent water and mold damage from occurring. Graffiti can also be reported on the City of Barstow’s website.

Our technicians are trained to restore many forms of vandalism and graffiti from surfaces like:

  • Driveways
  • Walkways
  • Asphalt
  • Metals
  • Wood
  • Glass
  • Plastic
  • Masonry

Based on the unique characteristics of the damage, our technicians may restore the damage by:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

Call Us!

Vandalism and graffiti damage is never a good look for businesses and can discourage potential customers. Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your commercial business or home in Barstow needs professional cleaning services. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Coachella Relies on Our Fast 24-Hour Emergency Storm Response Team

2/21/2023 (Permalink)

Lightning in the night sky We are leaders in storm damage restoration services in San Bernardino County and Coachella Valley.

When your home or business is damaged by strong winds, our professionals in Indio/Coachella and Indian Wells/La Quinta will protect and secure the structure and begin the cleanup process as soon as we arrive. When the damage is extensive, we can supervise a full range of rebuilding services and manage the restoration from start to finish. This gives our Coachella Valley customers peace of mind knowing they have one company responsible for the entire project.

Building Services

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

We simplify the restoration process by handling the initial damage mitigation and rebuilding of the affected areas. Having one qualified company for the entire process can save time and keeps costs low. We also have established relationships with all major insurance companies and can assist with the paperwork and process.

Call Us Today!

Our local teams in Indio/Coachella and Indian Wells/La Quinta are Here to Help ® when your home or commercial business in Coachella Valley needs storm damage restoration services. Call us today at (760) 345-5210.

Franchises are independently owned and operated.

What Process is Used For Removing Mold in Hesperia?

2/14/2023 (Permalink)

Mold grows on a wall in a house. We are leaders in mold damage restoration in San Bernardino County.

Our professionals in Hesperia/Apple Valley and Barstow/Twentynine Palms are trained and certified to mitigate and remove mold damage using this procedure:

  1. Emergency Contact
  2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

  1. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

 Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your home or business in Hesperia has mold damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Recent Rain Storm Causes Water Intrusion in Hinkley Home?

2/7/2023 (Permalink)

Rainwater drips from a roof on a stormy day. We restore storm damage 24-hours a day in San Bernardino County.

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trained and certified to restore storm damage by the Institute of Inspection Cleaning and Restoration Certification. We have the training, equipment, and experience required to mitigate and restore storm damage quickly and efficiently in Hinkley.

Inspecting your home’s exterior for areas that may allow water into the structure is a good idea. Here are some tips from Insurance Information Institute for protecting your home from storm damage:

 Exterior Inspection and Repair

Rainwater can be prevented from entering a structure’s exterior through routine inspection and maintenance and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check rain gutters and drainage systems and remove any debris
  • Check downspouts and clear any clogs and make sure they are draining away from the structure
  • Check sprinkler systems and make sure the sprinklers are not spraying water onto the structure and that water is not pooling around the structure’s foundation
  • Make sure water drains away from the building.Water is invasive and will easily find its way into a home when water pools around the foundation.
  • After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your home or commercial business in Hinkley has a storm damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

What is the Best Portable Fire Extinguisher to Buy for my Home in Barstow?

1/31/2023 (Permalink)

A row of fire extinguishers is shown. We restore fire damage 24-hours a day in San Bernardino County.

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms want everyone in Barstow to be prepared in case of a home fire emergency. Portable fire extinguishers are great for containing small fires once everyone is evacuated from the area. Here are some tips from the National Fire Protection Association for selecting and using a home fire extinguisher:

  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, please leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have ahome fire escape plan and working smoke alarms.

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your Barstow home or commercial business has a fire damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Extremely Happy Water Damage Restoration Customers in Hesperia?

1/24/2023 (Permalink)

A person is giving a five-star review. We are leaders in water damage and repair services in San Bernardino County.

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trusted leaders in water damage restoration. Here is a Google review from a recent water damage customer:

"I was impressed with all aspects of this company. The gals who answered the phone in the office were very professional, friendly, and helpful in getting me to the correct person, etc.
Danny/Foreman was extremely willing to do anything I asked over and above his normal requirements. He ran a tight well-organized ship and kept things moving. He and his crew, David & Steve, worked around some unknown setbacks we encountered in the area we live, which extended the time frame for the project, however; he and his crew were here when expected. He always alerted me when they were coming in so I could have the garage door open for them.
He repeated thru-out the job that he wanted me to advise him of anything that I saw that I didn't like or that I thought should be done differently. My satisfaction was his/their priority.
Steve is a top-notch painter! I love his meticulous way of doing his job.
Kristy was very friendly and customer satisfaction conscious as well. She explained the paperwork clearly and is ready to answer any questions if they came up later." Joyce Van Hulzen

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your Hesperia home or commercial business has a water damage issue. Call us today at 760-244-2566.

Franchises are independently owned and operated.

What Causes Mold Outbreaks in China Lake?

1/17/2023 (Permalink)

A person discovers a mold outbreak in their kitchen. We mitigate and remove mold infestations in San Bernardino County.

Do you smell a musty odor in your home that you cannot locate? If so, you may have a mold problem hiding somewhere in your China Lake home. Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trusted leaders in mold remediation. Often, a mold outbreak is a symptom of hidden water damage. When we inspect and assess for damage, we will locate the source of the excess water damage and make repairs to discourage the mold from returning once the mold has been removed. Here is some information about mold from our website:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water 
  • Mold colonies may produce allergens and irritants
  • Before mold remediation begins, any water or moisture sources must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your China Lake home or commercial business has a mold problem. Call us today at 760-244-2566.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Business in Newberry Springs?

1/10/2023 (Permalink)

A person inspects mold growing on a wall. We remediate commercial mold problems in San Bernardino County.

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trusted leaders in commercial mold removal in Newberry Springs.  Although every mold problem is different, we follow the same remediation process as follows:

  1. Emergency Contact

We’ll ask you certain questions to determine the necessary equipment and resources to bring. 

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When your Newberry Springs business or home has a mold problem, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

How Can I Keep My Pipes From Freezing in Hesperia?

1/3/2023 (Permalink)

A faucet is left dripping to prevent frozen pipes. We restore storm damage 24 hours a day in San Bernardino County.

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms respond to storm damage emergencies every year. Winter temperatures can drop below freezing in Hesperia, and if they remain below freezing for more than one day, the chances of having a frozen or burst pipe increase. Here are some tips for preventing frozen pipes from the American Red Cross:

How to Prevent Frozen Pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe, even at a trickle, helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during the day and night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, and set it to a temperature no lower than 55 degrees Fahrenheit.

Call Us Today!

You never know when your pipes might freeze in your home or business. When you need storm damage restoration services, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Furnace Puff Back Problem in Apple Valley Home?

12/27/2022 (Permalink)

An old, dirty furnace is shown. We clean and restore homes damaged by furnace puff packs in San Bernardino County.

What Are Furnace Puff Backs?

The sudden combustion of smoke and soot from a heating unit can send a smelly cloud of black greasy oil through the ventilation system, spreading it throughout the home. Sometimes These “furnace puff backs” require extensive cleanup and restoration in addition to repairs on your heating system. Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to clean and restore homes damaged by furnace puff backs.

Symptoms of Puff Backs

Here are some symptoms of furnace puff backs.

·      Odors, noises, and soot around the boiler or furnace room

·      Visual signs of debris. The heating system needs to be cleaned and serviced if you see soot, rust flakes, and debris in the flue vent connector.

Fire Damage Restoration Services

Every fire damage situation is unique and requires a different solution, but the general process stays the same.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Call Us Today!

You never know when you’ll experience a furnace puff back in your home or business in Apple Valley. When you need fire damage restoration services, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

How Long Does It Take For Water to Damage My Home in Barstow?

12/20/2022 (Permalink)

A room is flooded with water. We restore water damage 24-hours a day in San Bernardino County.

Do you know that water can cause serious damage to a structure in as little as one hour? Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms respond to water damage emergencies 24-hours a day, 365 days a year. Here is a?water damage timeline?that describes the damage water can do over time: 

Within Minutes 

  • Water quickly spreads throughout your property, saturating everything in its path 
  • Water is absorbed into walls, floors, upholstery, and belongings 
  • Furniture finishes may bleed, causing permanent staining on carpets 
  • Photographs, books, and other paper goods start to swell and warp 

Hours 1 - 24 

  • Drywall begins to swell and break down 
  • Metal surfaces begin to tarnish 
  • Furniture begins to swell and crack 
  • Dyes and inks from cloth and paper goods spread and stain 
  • A musty odor appears 

48 Hours to 1 Week 

  • Mold and mildew may grow and spread 
  • Doors, windows, and studs swell and warp 
  • Metal begins to rust and corrode 
  • Furniture warps and shows signs of mold 
  • Paint begins to blister 
  • Wood flooring swells and warps 
  • Serious biohazard contamination is possible 

Call Us Today!  

You never know when you’ll experience a water damage emergency damage your home or business in Barstow. When you need water damage mitigation and restoration services, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566. 

Franchises are independently owned and operated. 

Emergency Storm Damage Response Team in Hesperia?

12/13/2022 (Permalink)

A storm-damaged roof is tarped to prevent secondary damage.  We respond to storm damage emergencies 24-hours a day in San Bernardino County.

When you suffer roof damage in the middle of the night in Hesperia, you can count on our storm damage professionals in Hesperia/Apple Valley and Barstow/Twentynine Palms to mitigate the damage 24 hours a day. Our technicians use specialized equipment and advanced drying methods to quickly and efficiently complete the job and return your home or business to preloss conditions. You can count on us to respond immediately, which helps to minimize the potential for secondary damage. While Southern California isn’t necessarily known for having seasonal hurricanes or tornadoes, we get significant storms, heavy rains, high winds, and flash floods. We know that water intrusion can become a more complicated issue if not addressed quickly. 

Here is a recent Google review from one of our storm-damage customers:  

“John and Jacob came to my house yesterday evening and put a tarp on my damaged roof. They were very friendly and professional, and prompt. So far, I have enjoyed everything about SERVPRO. They always make a stressful situation feel better. I highly recommend them for all of your needs.” Debbie Alvarado 

Positive:?Professionalism,?Punctuality,?Responsiveness 

Service:?Roofing 

Call Us Today!  

You never know when high winds or a significant storm will damage your home or building. When you need storm damage mitigation and restoration services in your Hesperia home or commercial business, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566. 

Franchises are independently owned and operated. 

Vandalism and Graffiti Damage in Hesperia?

12/6/2022 (Permalink)

The side of an outdoor cooler is defaced by graffiti. We restore vandalism and graffiti damage in San Bernardino County.

Graffiti damage may be sending the wrong message to your customers or neighbors. When vandals strike and cause damage to your business in Hesperia, our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms can help.  

It is crucial to act quickly to restore the damage as this will deter the graffiti vandals from striking again because they want recognition. When their “work.” is removed quickly, they will move to another location.?We have been restoring vandalism and graffiti damage for commercial businesses in Hesperia for years. Broken windows should also be replaced immediately to prevent water and mold damage.  

Our technicians are trained to restore many forms of vandalism and graffiti from surfaces like: 

  • Driveways 
  • Walkways 
  • Asphalt 
  • Metals 
  • Wood 
  • Glass 
  • Plastic 
  • Masonry 

Based on the unique characteristics of the damage, our technicians may restore the damage by: 

  • General cleaning and graffiti removal 
  • Brick, stone, and concrete cleaning 
  • Odor removal and deodorization 
  • Debris removal 
  • Water damage restoration 
  • Fire damage restoration 
  • Mold damage restoration 
  • Contents cleaning 

Call Us Today!  

You never know when vandals may deface your building or home. When you discover vandalism and graffiti damage in your Hesperia home or commercial business, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566. 

Tips for Calming Your Pet During a Severe Storm in China Lake?

11/29/2022 (Permalink)

A person covers his dog's ears so he can't hear loud storm noise outside. We respond to storm damage emergencies 24-hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms have been restoring storm damage in China Lake for many years. Some pets get very anxious during severe weather. Here are some tips from the American Kennel Club for calming your pets during bad weather:

1. Give Them a Safe Space

The best thing you can do for your dog is to let them go to their safe space and not punish them for any behavior during thunderstorms, including destruction and whining. They will feel less stressed if they're in an enclosed, familiar area where they feel comfortable.

2. Provide Background Noise

They'll be less stressed if your dog can't hear the thunder or see the lighting. In addition to providing a safe space that's dark and covered, provide background noise to reduce stimulation. Like humans, dogs feel uneasy when they unexpectedly hear a loud sound, and having background noise helps. Soothingly talking to your dog, and if your dog likes it, pet them with long, calming strokes.

3. Soothe Your Dog with Toys, Treats, and More

Chewing and puzzle toys can also help your dog during a thunderstorm. If your dog is a chewer, buy a toy like "Lickimats," designed to make the dog work to get the food off. In addition, kongs filled with peanut butter or kibbles and anxiety vests are helpful. 

Call Us Today!

When you have a storm damage emergency in your China Lake home or commercial business, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

What Can I Do While Waiting for Help to Arrive When I Have a Flooded Kitchen Floor in Newberry Springs?

11/21/2022 (Permalink)

A person stands on a flooded floor in rubber boots. We respond to water damage emergencies 24-hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms have been restoring water damage in Newberry Springs for many years. Here are some tips from our website on things you can and should not do while waiting for professional help to arrive:  

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you have a water damage emergency in your Newberry Springs home or commercial business, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Kitchen Fire in Apple Valley Home?

11/15/2022 (Permalink)

A person adjusts the flame on a gas stovetop. We are leaders in fire damage restoration services in San Bernardino County.

Do you know that Thanksgiving Day is the number one day in the United States for cooking fires? Fire departments respond to over 1600 cooking fires, most of which are caused by cooking left unattended. Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms want everyone in Apple Valley to have a fire-damage-free Thanksgiving and offer these cooking safety tips from the National Fire Protection Association:

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from your stovetop

Call Us!

Fires can break out at any time for many reasons. Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your Apple Valley home or commercial business needs help with a fire damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Commercial Cleaning Services in China Lake?

11/8/2022 (Permalink)

A person uses a squeegee to clean a window. We provide a full range of commercial services in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms provide a full range of cleaning services to keep China Lake businesses looking great. If your business is starting to look dull or tired, it’s time to have your company deep cleaned from the top down. You’ll be amazed how great looking and fresh smelling your workplace will be when we’re through cleaning! Over time, floors can begin to look dull, and so can upholstered furniture. Light fixtures get dusty, and offices can start to smell stale. Windows get filmy, ceilings get dusty, and walls and touch points like doors and light switches can get grimy.

Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to perform a variety of cleaning services to keep your commercial business or home looking great.  We offer a full range of specialty deep cleaning services to keep your business looking and smelling its best.

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have extensive experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your commercial business or home in China Lake needs deep cleaning services. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Is Your Business Ready for A Power Outage in Yucca Valley?

11/1/2022 (Permalink)

A diesel, electric power generator is mounted next to a building. We restore commercial damage 24-hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trusted leaders in commercial storm damage restoration. Winter is coming and power outages are known to happen when storms blow through Yucca Valley.

The Insurance Institute of Business and Home Safety offers these tips to help businesses prepare for power outages by servicing your generator:

The time to maintain a generator is well before a major storm or disaster strikes (when professional assistance may be unavailable, power lines are down, and access roads are blocked). Backup power can help maintain a consistent building temperature and reduce the risk of freezing pipes leading to business disruption and damage. 

Permanent

  • Permanent generators should have a proper maintenance plan that includes weekly, monthly, and annual checks. See the manufacturer’s specifications for more information.  
  • Run the unit weekly on its maintenance plan to ensure it is properly functioning in case of an emergency. Individual units may have a timer that allows a programmed test to be scheduled, and qualified personnel should oversee these scheduled weekly tests.  
  • Check the generator enclosure for loose debris or other conditions that could cause the unit not to function properly.  

Portable 

  • Store in a dry location
  • Set up a maintenance schedule to include periodic test runs for the unit 

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your commercial business or home in Yucca Valley has a property damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Halloween Party Cut Short By Fire in Apple Valley?

10/24/2022 (Permalink)

Lit jack-o-lanterns create a scary Halloween display. We restore fire damage 24-hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trusted leaders in fire damage restoration services. We want everyone to have a fun and fire-damage-free Halloween celebration, so offer these safety tips from the National Fire Protection Association:

  • Use a battery-operated candle or glow stick in jack-o-lanterns
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • When using electrical lighting to decorate your home, make sure it is used following the manufacturer’s instructions. Some lights are only for indoor or outdoor use, but not both.
  • Use clips, not nails, to hang lights so the cords do not get damaged
  • Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

For families still planning to attend Halloween parties or go trick-or-treating:

  • When choosing costumes, stay away from long trailing fabric that could come in contact with open flames or other heat sources
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costumes

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your Apple Valley home or business has fire damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

What Can I Expect When I Call For Emergency Water Damage Services in Ridgecrest?

10/17/2022 (Permalink)

A person with water damage calls for help on their cellphone. We respond to water damage emergencies 24-hours a day in San Bernardino County.

Water Damage in Ridgecrest?

When you have a water damage emergency, every minute counts as water is invasive and can cause significant damage quickly. Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms typically arrive onsite within four hours of your call for help. When you contact our office, we will ask you questions to help us determine the type of equipment and the number of people to mobilize.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (when applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur
  • What caused the water damage (if known)
  • Is there electricity available (onsite)

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your home or commercial business in Ridgecrest has a water damage emergency. Our technicians are on call 24-hours a day to serve you. We have the training, equipment, and experience to restore water damage quickly and efficiently. Call us today at 760-244-2566.

Franchises are independently owned and operated.

High Winds Cause Power Outage in Barstow?

10/11/2022 (Permalink)

Emergency lighting and supplies sit on a table. We restore storm damage 24-hours a day in San Bernardino County.

Do you know what to do in the event of a power outage? Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms offer these helpful tips from the Federal Emergency Management Agency for protecting yourself during a power outage:

  • Keep freezers and refrigerators closed
  • Only use generators outdoors and away from windows
  • Do not use a gas stove to heat your home
  • Disconnect appliances and electronics to avoid damage from electrical surges
  • Use alternate plans for refrigerating medicines or power-dependent medical devices
  • If safe, go to an alternate location for heat or cooling
  • Check on neighbors

Having an emergency survival kit on hand in the event of an extended power outage is recommended by the American Red Cross and should include:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home)
  • Flashlight 
  • Battery-powered or hand-crank radio 
  • Extra batteries 
  • Family first aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers 
  • Family and emergency contact information
  • Extra cash
  • Maps of the area

Call Us Today!

When your home or business in Barstow has storm damage, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® We are on call 24-hours a day, 365 days a year, to serve you. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Highly Trained Restoration Teams in Hesperia?

10/4/2022 (Permalink)

A person is taking e-learning courses on a laptop computer. We are leaders in the restoration industry, serving San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms have been restoring property damage in Hesperia for many years. We invest heavily in training and continuing education programs for our team members, and our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

Our comprehensive training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

e-Learnings

Everyone on our staff, including the office team and our field technicians - has access to web-based training. E-learning training is voluntary and is designed to be an ongoing series for our employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Continuous education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your home or business has a property damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Water Damage

9/1/2022 (Permalink)

Water damage on your property can cause harsh and long-lasting negative effects. As we reach the end of summer, the fear of moisture buildup and water damage starts to set in for many home and business owners. The start of rainy season means the chances of flood grow exponentially. To mitigate the possible permanent damage, you need a professional team. SERVPRO has the knowledge and experience to help you foresee and then respond to damage. We can work quickly to isolate the damaged area to make clean up quick and efficient. Long term water damage can lead to mold or mildew. SERVPRO’s quick response time can help lessen or eliminate the chances of mildew or mold developing. The best first step for you to stop long-term damage is to contact us as soon as you are made aware of possible damage. After initial contact, we will work to set up an inspection quickly so that we can cut off and repair the damage. Once the damaged area is isolated and repaired, the SERVPRO team will work to clean and sanitize the area so that you are able to return to your home without further delays. Let our professionally trained team and our industry standards work to help make it "Like it never even happened.” 

Prepare for Storm

9/1/2022 (Permalink)

Storms can be a real menace for many homes or property owners. No one wants to risk their property or lose valuable items during a storm. So preparing and putting measures in place to protect your property is the only way to avoid any damage or putting your family at risk.

Such preparations may include: trimming trees, securing your items, and repairing roof damage are some simple maintenance items you can use to prepare for a storm. If you are hit with water damage from a storm, make sure to reach out to SERVPRO so we can help make it "Like it never even happened". We have the tools and experience necessary to help get you back into your home or business safely and quickly.

Trim those Trees

9/1/2022 (Permalink)

Safety is a top priority for any home or property owner. When a storm is brewing and you have trees near your home or business, they can become a hazard. Trees and branches can fall on your home or property when a storm with heavy rain and/or wind hits.  One of the maintenance things you can do  to make sure your trees are not hazards during storm activity is to contact an experienced arborist who can assess your trees. Best practice would be to enlisted a qualified arborist to inspect your trees every 2-3 years for advice on the best preventive measures.

One of the significant causes of tree failure is root damage. When performing work around your home or business, be careful when digging or excavating around trees, damage to the root system can happen during this process. 

Drought equals High Fire Season in California

6/5/2022 (Permalink)

We have all been hearing about how deep into the drought we have fallen in California over the past couple of years due to low precipitation during our winter months. As we are all aware, no moisture means high alert for wildfires.

One of the things you can do as a business or homeowner is to make sure that overgrowth of vegetation is cut back or down and cleared for several yards from any structures. Any dry vegetation can easily be sparked to start a fire that can get out of control quickly and cause risk to your structure.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are here to help. If you have questions about what you can do to minimize your risk or need assistance preparing your home for fire season, give us a call. We will do what we can to help protect your assets.

Storms in the Southeast

6/5/2022 (Permalink)

Every year it seems storm season comes earlier and earlier. Here we are just beginning June and the first tropical storm was trying to make an appearance in South Florida.

Even though this storm did not come to a full Tropical Storm or Hurricane, the onslaught of rain still has the potential to cause some serious damage. Rain to this magnitude can come in sideways, torrential downpour, steady soaking, etc. Any one of these types of rain can get into your home or business and quickly start affecting your flooring, cabinetry, drywall, furnishings, etc.

When you are affected by these types of natural disaster events, remember to call SERVPRO. We specialize in handling these types of damages to your structures and return your home or business to preloss conditions as quickly as possible.

California SERVPRO participates in Hurricane Events

6/5/2022 (Permalink)

While the West Coast really doesn’t have severe weather events such as Hurricane’s, our SERVPRO locations still participate as much as possible in helping the victims of these type of weather events get back to “Like it never even happened.”

Every year when severe weather events start happening in the South, Southeast, Midwest or East, our Western Region locations begin monitoring the need to deploy staff, equipment and resources to those heavily affected areas to help get peoples businesses and homes back to preloss conditions.

SERVPRO of Hesperia/Apple Valley, SERVPRO of Barstow/Twentynine Palms and SERVPRO of Chino/Chino Hills have been fortunate to be able to deploy to these affected areas in the past and help families in their time of need. There is no greater feeling than to see these individuals get their live and livelihoods back as quickly as possible.

Ghostbusters? No it’s SERVPRO

6/5/2022 (Permalink)

Back in 1984 all you heard was “Who ya gonna call? Ghostbusters”. Who doesn’t love this movie. Well, when you have a fire, water damage, find mold in your home or asbestos, Who are you going to call? SERVPRO should be your first call. We have caring, trained, certified professionals that can assess your damages, help you navigate coverages with your insurance company and get your home or business back to preloss conditions quickly.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are a full-service restoration company that can assess damages, mitigate those damages and completely restore you home or business through our reconstruction crews.

When you find yourself in need, “Who ya gonna call?” SERVPRO at 760-244-2566!

What to Look for in a Restoration Company

6/5/2022 (Permalink)

When a disaster happens such as fire or water damage, the average person has no idea what to look for in a Restoration Company. There are so many individuals that decide they can handle a water damage and or a fire restoration just because.

When a disaster happens you want to make sure that you are getting a company that knows how to handle the loss you have and can mitigate it professional to keep you and your family or employees safe.

SERVPRO is an Industry leader in these types of losses. Each franchise is individually owned and operated, however each franchise goes through an intense training process. They also all have the ability to gain certifications in water, fire, mold, asbestos, etc.

When a disaster happens it is important to do your due diligence and make sure you are working with trained professionals to mitigate your damages.

Commercial versus Residential

6/5/2022 (Permalink)

When it comes to a fire damage, water damage, finding mold or asbestos in your Commercial building, is there any difference when it comes to mitigating those damages?

Some would say yes, however fire, water, mold, asbestos treats all properties the same. So the mitigation or remediation process is basically the same.

While commercial businesses the process needs to be expedited if possible as sometimes those businesses are losing money every day they are not open, the priority to get homeowners back in their homes is just as important.

SERVPRO if able to handle any disaster that comes your way and expedite the process to the best of their ability to get you back in business or back in your home as quickly as possible keeping everyone involved safe.

Air Duct Cleaning

6/3/2022 (Permalink)

Air ducts play a crucial part in your residence. They distribute air from the air conditioning systems to every room in the house, ensuring year-round comfort. If you neglect the air ducts, they will accumulate pollen, dust, mold, and debris build-up. The build-up then gets circulated throughout your home once the HVAC system sucks the air, affecting the comfort of your home. As a result, regular duct cleaning is essential to ensure all built-up air pollutants can be removed.

What Are the 6 Benefits of Duct Cleaning?

  1. Improves the air quality

Your family members are breathing in the air passing through the air duct in your house. Therefore, if the air duct contains mold, dust, debris, or pollen, it will affect the air circulating in your living area. 

Regular air duct cleaning will ensure that your indoor air is quality, protecting your family’s health.

  1. Enhances HVAC system performance

If your air duct has an increased accumulation of debris within its system, it affects the airflow in the HVAC system. As a result, you will notice different temperatures in your room in other parts of the room. This will force your air conditioner to overwork to provide enough air circulation in the room. 

The HVAC system could also be damaged in the process, increasing your maintenance cost. To counter all these, you will need to have your air ducts properly cleaned.

  1. Gets rid of bad odors

Mold, debris, and dust accumulating in an air duct can produce a bad smell that can circulate into the whole house. These odors can cause sometimes irritate those in your home with allergies or asthma. To ensure that your house doesn't have a bad odor, you can facilitate regular air duct cleaning.

  1. Eliminate allergens

It’s possible to efficiently regulate allergens, the compounds that cause allergic reactions in humans, by maintaining clean air ducts in your home. Allergens can be found in various places, including pet fur, food, and pollen. Having your system examined and cleaned regularly is an excellent approach to preventing or limiting any building of these toxins in the duct.

  1. Keep your environment clean

When your HVAC system is turned off for several hours, dust particles collect in the ducting. Once the machine is activated, the particles recirculate throughout the home. They inhabit your bedding, furniture, flooring, and other items.

To maintain your home clean and healthy, you must frequently dust the surfaces. If you observe that your home has become particularly dusty, you should inspect the air ducts. When you clean the ductwork, you minimize contaminants from continuously entering your home and can keep your home cleaner for longer.

  1. Improve energy efficiency

When dust and dirt keep accumulating in the air, your air ducts force your HVAC system to work harder to maintain regular airflow in your house. As a result, the air conditioner will consume a lot of energy for air circulation. 

Therefore, to regulate the energy consumption, you’ll need to ensure that your air conditioner is working at its normal rate by cleaning all particles in the duct.

Odor Removal and Deodorization

6/3/2022 (Permalink)

Are you experiencing a bad odor in your house? Living in an environment with a bad smell can be uncomfortable for many people. In addition, allergic or asthmatic people can experience respiratory irritations from breathing in the bad air.

However, there are various deodorization methods that you can employ in your house to remove the bad-smelling odor.

  • Odor removal and deodorization in the kitchen

To deal with odor in the kitchen, you will have to address the major contributors to the bad smell in your kitchen;

  • Trash

Your trash or the trash can might be a major contributor to the bad odor in your kitchen area. Ensure you regularly dispose of your trash while cleaning the trash can well. Use baking soda to clean the trash can, then disinfect it using Lysol to kill all potential bacteria.

  • Refrigerator

If you mix fresh food with leftovers in your fridge, expect a bad odor. Ensure that your leftovers are kept in a closed lid before storing them in the fridge. You can also have an open box of baking soda in the fridge for odor removal and deodorization.

  • Microwave

You often use your microwave to warm almost everything from soup and tea to leftovers. So you can imagine the kinds of smells that keep circulating in your microwave during the day. 

In some cases, some food particles will fall in your microwave. Therefore, proper cleaning of your microwave is very important while leaving the microwave door for some fresh air to enter.

  • Cutting boards

Sanitizing your cutting board might not be enough to remove the odor of onions and garlic. You can wash your chopping boards using a dishwasher or lemon to scrub your wooden cutting board.

Odor removal and deodorization in the bathroom

  • Toilet

Toilets, if not attended, can be a major cause of an odor in your house. Don’t wait until you start smelling the odor from your toilet. Ensure you keep your toilet clean using the best toilet deodorizer.

  • Mattresses

After several years (or months), your mattress may emit a musty odor. To remove the odor on your mattress, sprinkle baking soda and vacuum it up.

  • Closet

If you keep your closet closed, it traps all the humidity and smell in one place. This will end up producing a bad odor over time. Instead, you can use a closet dehumidifier to ensure your clothes do not absorb moisture.

Odor removal and deodorization in the living room

  • Carpets

Your carpets are major contributors to bad odor. This is because people and pets are stepping on them regularly, leaving a ton of dirt particles behind. Carpets are also prone to moisture absorption, which will only contribute to the bad odors. 

It becomes uncomfortable to live in a home with a bad odor. By simply following our odor removal and deodorization techniques, you can help keep your home smelling clean. For professional odor removal and deodorization, contact your SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms.

Mitigate those water damages

6/1/2022 (Permalink)

Today's blog is what to do in case of a flood inside your home. There are some steps to insure the progress of mitigation is met.

The first step is calling out a plumber. A plumber will identify and repair the source of the leak. It is important to get a plumber’s report from the plumber.

Next step – call SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms to mitigate the damages. We can help identify the type of flood. The flood could be clean water from a broken pipe. It can also be a contaminated source being below the trap of a toilet or garbage disposal. These 2 types of floods are handled differently one is clean water the other is water with bacteria. A certified water mitigation company such as ours can help minimize the damages.

We use air movement, dehumidification, and removal of affected (wet) areas. This will decrease the chance of microbial growth such mold and help to get your home or business back to preloss conditions as quickly as possible.

There are a couple things that owners can do to decrease the probability of a flood. Quarterly check toilet supply lines. If you leave on a vacation or even over-night shut off main water line and identify the main shut off. Floods always seem to happen due to these circumstances.

If a flood does happen in your home or business, call SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms to help you mitigate your damages.

Commercial Loss

6/1/2022 (Permalink)

Commercial fire damage can be devastating for a business property. In addition to the fire and smoke damage, water damage can also occur due to the efforts of firefighters and fire sprinkler systems.  Often, after suffering a fire loss, businesses are forced to temporarily shut down. And in some instances, the damage is so devastating that the business in unable to recover and closes permanently. Commercial restoration presents different challenges. SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms has the training and expertise in both commercial fire and commercial water restoration and we understand that every hour spent restoring your business to pre-fire condition is an hour of lost revenue and productivity, not to mention the livelihood of your employees We offer 24/7 emergency services to businesses. We respond quickly to mitigate the damage and manage the damage through to completion.

So, if your business experiences a fire loss, call SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms  for immediate response. We are a leader in the fire and water restoration industry, and we will work to get you back to business “Like it never even happened.”

Mold Inspections

5/3/2022 (Permalink)

When operating a commercial building, it’s imperative to designate the role of mold inspection to either a building manager or custodian to ensure that if or when mold arises, it’s remediated as soon as possible. 

The regular impact on the environment and age of the building should determine how often a mold inspection takes place. But as a standard practice, you do not need to test for mold unless you can see or smell it. 

Should you have a mold outbreak in your commercial building, we recommend a yearly inspection once it is remediated. 

It’s essential to stay on top of mold occurrences as more than 50 million people in the U.S. suffer from allergies and are prone to significant illness when introduced to mold. 

Remember, the faster mold is identified and remediated, the quicker employees can get back to work to resume the operations of your business. 

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms  is here for all commercial building owners and occupants 24/7 to answer all questions and respond to critical incidents. 

How to Mitigate Water Damage

3/28/2022 (Permalink)

Many of us have suffered water damage at some point in our lives or know someone who has. It can be devastating, unexpected, and very problematic.

Water damage is a hazard and happens a lot more often than you might imagine. One of the worst effects of water damage is the growth and spreading of mold and mildew. Water-logged areas can see mold growth after a couple of days.

Some causes of water removal services can be needed in a home or commercial building include

  • Broken or leaking plumbing
  • Clogged toilets
  • Leaking roof
  • Faulty or malfunctioning appliances
  • Issues with HVACs (heating, ventilating and air conditioning units)
  • Natural disasters/weather related

Should any of these scenarios arise SERVPRO will send their trained technicians to complete emergency water restoration services. Water Restoration Steps may include:

  • Inspection and Assessment. SERVPRO of Hesperia Apple Valley and SERVPRO of Barstow/Twentynine Palms performs a thorough damage assessment of the location of the damage
  • Water Removal. The next step in the restoration process is to remove standing water via water extraction
  • Drying and Dehumidifying
  • Cleaning and Sanitizing
  • Complete Restoration

The ultimate goal at SERVPRO is to leave the customers satisfied by the job completed and feeling “Like it never even happened.”

Learn how to treat a minor mold problem in your home

3/28/2022 (Permalink)

If you just noticed minor spots of mold arise inside your home, chances are it’s just located on the surface of the wall. 

First off, no matter how big or small the mold problem, the root cause needs to be addressed, whether that be a water leak, poor ventilation, excessive condensation, etc.

Once the root problem is remediated, and it has been confirmed that the mold is only located on the surface of the wall, there’s a simple solution you can make with a household cleaner that may remove the mold. 

Regular household chlorine bleach and water is known to eliminate minor mold problems around your home. The solution can be made by mixing one cup of bleach with one gallon of water. 

Once the two contents are mixed, grab a rag, dip it into the solution, and scrub the surface. 

Remember, if your home experiences an incident causing major water damage, it only takes 72 hours for mold to begin spreading throughout your home, which can cause extensive damage to your home.

If you’re unsure if a mold problem in your home is a minor or significant case, it’s always best to consult with professionals to determine the severity; in the meantime, restrict access to the area with mold for pets, children, and yourself. SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms can help you remediate your potential mold issue.

Three reasons why property owners should have their windows cleaned

3/28/2022 (Permalink)

One of the most overlooked areas around a property that often goes without proper care is its windows. 

We understand that with so much going on, it may not be a priority to you, but in the long run, having your property’s windows cleaned at least once or twice per year will increase their longevity and save you money. 

While we often go through extreme seasonal weather, such as snow, rain, wind, and heat, bacteria can build up on and around the windows with hard water spots, slowly damaging their functionality. 

A primary reason why you need to have your property’s windows cleaned routinely is for optical reasons, because who wants to live in a house or work in a commercial building with grimy windows? It’ll block out the natural sunlight that gives you energy and encourage you to keep the windows closed more often, and who wants to live like that?

Remember, your friends at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are here for you 24/7 to answer all questions and respond to emergencies. 

Are your home’s water pipes frozen? Follow these three simple tips.

3/28/2022 (Permalink)

One of the most dreadful experiences of any homeowner is a busted water pipe. 

We see many busted pipes during the cold winter months that could have been prevented if cared for proactively and properly. 

Here are three recommendations to prevent frozen and busted water pipes in the future. 

Running faucets 

One of the simplest ways to prevent pipes from busting is to let faucets run on cold days. No, you don’t need to let them run 24/7, but routinely let them run for about 20 minutes a handful of times per day when the weather is below 40 degrees. 

Warm your home

Another proactive way to prevent pipes from busting is to keep the colder areas of your home warm. This can be accomplished with space heaters (do not leave them on overnight) to elevate the overall temperature of your home, thus indirectly and slightly elevating the temperature of the water inside the pipes, alleviating the pipes from pressure. 

Disconnect water hose

Disconnecting your water hose from the faucet on days where temperatures are under 40 degrees will prevent water from being trapped in the hose and the pipe, which is the most popular cause of busted water pipes in the winter. 

Disconnect your water hose on cold days. It’s so simple, and it’ll save you money. 

If you do experience a busted pipe causing a water damage in your home or business, call the trained professionals at SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms.

Prevent Mold

2/8/2022 (Permalink)

Many of us have been there…battling mold in a new house or a home we’ve lived in for many years. It’s awful.

There are some serious dangers that mold inside your home can cause your home and family.

If you’ve already dealt with this issue in the past, now is the time to be proactive and protect your family and yourself from mold with these five simple tips:

  • Open all windows in your house every week
  • Measure the indoor humidity
  • Utilize household exhaust fans, especially in bathrooms
  • Do not ignore wet spills
  • Fix water leaks ASAP

It’s important to note that when a house experiences any type of water damage, mold infestation can arise quickly and spread throughout a home in under 72 hours. Start protecting your home today!

If you have any questions, do not hesitate to give SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms a call at (760) 244-2566.

Maintenance for your Commercial Building

2/8/2022 (Permalink)

What causes water damage in our Commercial buildings? Most people would answer this question with “a busted water pipe”. While that can cause a water damage, simple maintenance items are the top causes of water damage in a commercial space.

According to JobsGroup the top 6 causes of water damage are:

Damaged roof components. Many commercial buildings have a flat roof that needs to be inspected regularly to look for cracks, weak spots, etc. that can easily break down during a moisture event, causing leaks that may not be detected before major damage occurs.

Damaged pipes and sprinklers. These systems, especially in older buildings need to be inspected for weak spots, corrosion, etc. Again, slow leaks can lead to major damage over time.

Old HVAC systems. The older the systems get, the more apt they are to cause damage. A simple clogged line can cause lots of damage over time.

Window damage. In large commercial buildings we sometimes overlook cracked or minor broken windows which can be a source for moisture to get into the building, causing significant damage over time.

Poor waterproofing maintenance. It is important to create and maintain an impermeable water barrier to avoid damage from water intrusion. Some sources of this could be sprinkler systems for landscaping seeping into a building without proper waterproofing.

If you are in charge of maintenance for any commercial building, these 5 area’s should be on a routine maintenance checklist.

New Year, New You

2/8/2022 (Permalink)

New Year, New You. This is what so many people say at the beginning of the year for themselves personally however, this could be said of many commercial spaces as well.

What better time to think about freshening up your work/retail space than at the beginning of a new year.

SERVPRO has provided water mitigation, fire damage clean-up and mold remediation (along with a few other services) for more than 50 years and in the last few years have added Reconstruction.

Our reconstruction services not only allow us to completely put your business back to preloss conditions, but we can also help with that refresh or remodel you are thinking about for the new year. Give us a call at (760) 244-2566 or look us up online at SERVPROhesperiaapplevalley.com. We would be happy to help you freshen up your space.

How Mold gets into your Property

2/1/2022 (Permalink)

Roof and foundation leaks are the top sources of moisture building up in houses, which could lead to mold and mildew.  

Other ways mold can creep into your home include but are not limited to entering through doorways, windows, vents, air conditioning, and heating systems. 

It’s so imperative to routinely inspect your roof for cracks or leaks and all the spaces noted above that have the potential to welcome and build mold — especially the restroom, where black mold can easily build up without proper ventilation. 

If you spot or suspect mold in your home, do NOT hesitate to give us a call. Our team of restoration professionals is available to you 24/7 with a plan of action to minimize the damage to your property. 

Preparing for the Storm

2/1/2022 (Permalink)

Many parts of the country have already experienced severe thunderstorms this winter and we've noticed a pattern - many people are not adequately prepared. 

People often delay gathering goods to assist them through a thunderstorm, and sometimes it just doesn't seem like a big deal - until you're the one sitting in the dark wishing you would have prepared beforehand. 

Our professionals at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms highly recommend preparing in advance for emergencies, including thunderstorms. 

If you have a moment today, grab a small basket and fill it with essential items like:

  • Flashlights
  • Candles
  • Matches
  • Lanterns
  • Portable phone chargers

When you know a thunderstorm is approaching your region, pay attention to your local weather service announcements; they'll keep you in the know about the severity of the storm. 

Also, it's imperative to designate a room in your home as a safe space in the event of a thunderstorm. This space should be located away from windows or anything made of glass - should winds be over 40 miles per hour. 

Finally, ensure that large trees in your yard or even your neighbor's yard are wind resistant, loose branches are cut, and trees are trimmed; for the safety of your family and home. 

Smoke Damage

1/4/2022 (Permalink)

When we think of fire damage, our minds typically go towards a scenario where a home or structure is destroyed by flames, but did you know smoke can be damaging as well?

Smoke can ruin many items in a structure as it can cover your possessions in soot and leave a strong odor behind, which is dangerous to breathe in.

It’s important for you to know this, the longer one waits to begin the restoration process after smoke damage, it’s far more difficult to repair and may take even longer.

Some of the signs of smoke damage include:

  • Yellowing paint and/or countertops
  • A smokey smell on furniture and clothing days after the fire has been put out
  • Soot on walls and surfaces
  • Discoloring of surfaces, including countertops

If your property has endured a fire, it’s very likely that it has also endured some type of smoke damage.

Our experts at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are here for you 24/7. Reach us at (760) 244-2566 for all questions and complete restoration. 

Dangers of a House Flood

1/4/2022 (Permalink)

When a person's house floods, their mind is typically focused on the visible damage caused by the water, which makes sense.

But, there are many invisible dangers that a house flood can bring to a property owner when they return.

During a house flood, it's important for the owner to contact a clean-up and restoration organization as soon as possible, like SERVPRO, to quickly mitigate all dangers presented to those living in the property.

Some of the biggest dangers following a house flood that we don't often think of include electrocution, mold, and even deadly infections.

If a flooded property's electrical outlets, cords, or appliances have been covered in water at any point, the water could be energized, and you are at risk of electrocution.

Anytime water sits in a home, especially for longer than 24-48 hours, mold WILL begin to grow inside the property.

Another significant danger of a house flood includes harmful bacteria in the water, which can cause an infection like tetanus, diphtheria, or pertussis.

A flood in your property is no small deal; homeowners must understand all the dangers and seek professional help right away; call SERVPRO of Hesperia/Apple Valley or SERVPR of Barstow/Twentynine Palms at 760-244-2566, for the safety of yourself and your family.

Tips for Roof Care

12/1/2021 (Permalink)

It’s so important to learn how to proactively care for your roof if you live in a region where the weather is over 90 degrees in the summer or if you live in an area where storms are somewhat frequent.

Performing simple maintenance to your roof at least once per year can actually save you thousands of dollars in the long run.

To help you prolong the lifespan of your home’s roof, here are some tips we’ve compiled just for you:

  • Coat and seal your roof to protect against UV rays that can cause damage
  • Change the roof from asphalt and shingles to a tile
  • Install vapor barriers that decrease moisture
  • Remember, a dark roof will get hotter, stay as light as possible
  • Maintain roof maintenance ASAP; trust us, this will save you money

Keep it Clean

12/1/2021 (Permalink)

In a time where attention to detail is essential to the health and safety of your team members and building, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms created a strategy to restore your property while ensuring the health and safety of your team and ours.

Our Covid Confirmed Cleaning services was created in response to the pandemic to enhance the health and safety of your team, office, warehouse, and building.

When you call, we’ll be there to perform a complete sanitization process, with the goal of eliminating all germs and getting employees back to work in a timely fashion.

The Covid Confirmed Cleaning consists of sanitizing (literally) everything in the your space, including all surfaces, walls, floors, machines, and equipment; nothing is left behind.

Should a covid outbreak occur in your business or property, please do not hesitate to reach out to our highly trained and certified team at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms 24/7/365; we are here for you.

Smoke Damage Caused by a Fire

10/13/2021 (Permalink)

When we think of fire damage, our minds typically go towards a scenario where a home or structure is destroyed by flames, but did you know smoke can be damaging as well?

Smoke can ruin many items in a structure as it can cover your possessions in soot and leave a strong odor behind, which is dangerous to breathe in.

It’s important for you to know this, the longer one waits to begin the restoration process after smoke damage, it’s far more difficult to repair and may take even longer.

Some of the signs of smoke damage include:

  • Yellowing paint and/or countertops
  • A smokey smell on furniture and clothing days after the fire has been put out
  • Soot on walls and surfaces
  • Discoloring of surfaces, including countertops

If your property has endured a fire, it’s very likely that it has also endured some type of smoke damage.

Our experts at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are here for you 24/7. Reach us at (760) 244-2566 for all questions and complete restoration.

Fire Extinguisher Check

10/4/2021 (Permalink)

Given the number of Wildfires that have occurred across the Western United States in the past few years, homeowner that live near areas of heavy brush and forestry have a strong fear of the “if and when”. One thing we can do to help protect our families, homes and businesses is to have equipment and training that may be useful to stop a fire or at the very least buy some time to escape a fire.

One such tool we are all aware of is the fire extinguisher. Many of us have them in our home, business or automobile however how many of us actually know how to use one? Better yet, when was the last time we checked it to see if it was still active?

Your local fire department can assist you with training on how to properly use a fire extinguisher as well as check them to make sure they will be able to help you in your time of need.

Property Manager Fire Safety Tips

9/1/2021 (Permalink)

Fire at a Work Site Heavy Equipment Ignites Flames

We talk a lot on here about tips for homeowners and business owners, but what about those that manage multi-unit dwellings. According to the Rental Housing Journal, the top 5 tips property managers need for fire safety for the units they manage are:

  1. Perform a Fire Risk Assessment of the entire property. This assessment will help you, the property manager, identify potential risks for fires.
  2. Install smoke detectors and smoke alarms. Early detection can save lives in the event of a fire. However, installing is not the end of this – you must also test them twice a year to make sure they are in good working condition.
  3. Initiate a “no smoking” policy. You can impose policies that prevent tenants or guests from smoking in the units, hallways, common areas or enclosed spaces. This is the #1 cause of civilian home fire deaths.
  4. Create an evacuation plan and make sure your tenants are educated with regard to the plan.
  5. Engage in regular preventative maintenance. Be sure to check electrical systems, HVAC systems and make sure weed abatement is conducted routinely.

SERVPRO can help with assessing your fire risk assessment as well as with any clean-up that may be required in the event of a fire.

Give us a call today at 760-244-2566 if you need assistance getting this important safety plan in place, we are here to help!

Fire Season Already?

7/14/2021 (Permalink)

Fire Season seems to come earlier every year. With that comes the need to remind people how they can be proactive in protecting the families, homes and businesses from some potential hazards. At SERVPRO we work closely with home owners and business owners along with their insurance carriers when they experience a loss due to fire, so we reached out to one of those Insurance Carriers to get some tips that they would give their policy holders.

Helpful Tips from State Farm:

  • Protect your family, home or business with smoke alarms and carbon monoxide detectors and make sure they are properly installed according to manufacturers directions. If you use battery operated units, check those batteries at least monthly by testing the unit for functionality. If it doesn’t sound an alarm, replace the batteries immediately.
  • Have a fire extinguisher handy and remember the key word “PASS”. Pull the trigger to release the locking mechanism, Aim the nozzle low and at the base of the fire, Squeeze the lever slowly and evenly, Sweep the nozzle side to side to extinguish the fire.
  • Review your home for potential fire hazards:
    • Check electrical cords for fraying
    • Review extension cords – avoid “octopus plugs” or using multiple extensions cords plugged into on another
    • Examine light switches for buzzing or sparking – replace if either of these things are happening.
    • Review light bulbs – do not use higher wattage bulbs than the device calls for.
    • Examine clothes dryer – keep it clean and free of lint.
    • Glassware can create a concentrated ray that cold ignite paper or wood.
    • Loose batters if they connect with other forms of metal can create an electrical charge that could cause a spark.
    • Electric blankets – keep them flat while using and make sure they are certified.
  • Practice Fire Safety
    • Talk to your family about fire safety
    • Have a plan to get out of a room or your home if a fire occurs
    • Agree on a meeting place to make sure everyone is out safely
    • Practice your plan at least annually.

Hopefully these tips will help you or at the very least spark the conversation with your family. If a fire damage occurs, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is here to help.

Rain, Rain, Rain

7/14/2021 (Permalink)

Rain, now that is not a word you hear used a lot in Southern California. It is however a word we would all love to hear right now. Fire season is upon us right now and everyone is focused on those type of events but let’s not forget about how a heavy rainfall can also create massive problems for our homes and businesses.

Flashfloods can come out of nowhere when we do get the occasional monsoon type weather in our desert areas. We have all seen the news reports when an event like this happens, cars/trucks stuck in waist high water with their owners being rescued; mud, trees and debris flowing down a street and into people’s homes devastating their lives; high volumes of water rushing down a city street seeping into businesses and parking garages causing thousands of dollars in damages. Water, mud and debris from a flashflood does not discriminate. These events can bring massive amounts of water, mud or debris into your home, business or car and who can help clean it up – SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms.

SERVPRO is a trusted leader in the industry bringing with them over 50 years of experience in the fire and water damage restoration industry with over 1,400 franchises across North America, SERVPRO is amongst the premier companies in our respective fields.

Standing in Water?

7/14/2021 (Permalink)

Imagine waking up in the middle of the night to check on your kids and putting your feet on the floor only to find that your feet are in 6 inches of water. Believe or not, this scenario happens more than you think.

How would you handle this?

Who would be your first call?

How many towels would you have available to sop of the water?

Where did it come from?

What am I going to do now?

These are some of the first things that would likely run through your mind. While trying to remain calm, he first thing you want to do of course, is check on your family. Once you know everyone is safe, try to locate the source of the water and get it stopped. It could be a toilet supply line, shut it off immediately. It could be a busted pipe under your sink, shut the water off immediately. Maybe you have no idea where it is coming from – call SERVPRO!

With over 50 years of experience in the fire and water damage restoration industry and over 1,400 franchises across North America, SERVPRO is amongst the premier companies in our respective fields. If you experience a loss like the one described above, call SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms at 760-244-2566 and we will work with you to help make it “Like it never even happened.”

Busy Minds think Alike

7/14/2021 (Permalink)

As business owners our minds are always racing with a million different thoughts: are we going to make payroll this week, are our employees happy, are our customers happy, how can we create a better experience, how can we build our business and on and on.

One thing we sometimes fail to think about is what do we do if we experience damage to our physical structure via water or fire. What if when we go to remodel or expand our space, we find mold or asbestos – who can help us. That’s an easy one, SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms. We have the experience and expertise necessary to handle these issues with as little disruption as possible.

We will remediate and repair the damages “Like it never even happened.” With over 50 years of experience in the fire and water damage restoration industry and over 1,400 franchises across North America, SERVPRO is amongst the premier companies in our respective fields. Give us a call today to see how we can partner with you to take care of your structure, 760-244-2566.

Physical Rehab

7/7/2021 (Permalink)

The inner workings of a business can be fascinating. A lot of businesses in the Victor Valley area sort of blend in with the scenery. How many times have you driven by an industrial complex or strip mall full of grey or white non-descript buildings and thought twice about what they were? Many of these businesses don’t include any type of large signage and if they do, they don’t necessarily want to advertise it publicly for numerous reasons.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms performed a commercial cleaning at one such building in Apple Valley. In the height of the COVID-19 pandemic, it seemed as though we were doing these cleanings at a different business every other day and they all sort of began to blur together. When I was asked to go shoot video and photos there, I wasn’t even entirely sure what type of business I was walking into. When I arrived, I saw that it was a “physical rehabilitation center”. With a name like that, I expected some treadmills and maybe some light weights. I was wrong.

I found myself inside of one of the coolest and most modern gyms I have ever seen. It was fully equipped and getting ready to open for its clients, who happened to be patients of all varieties from a local doctor’s office. It was a lesson in never judging a book by its non-descript cover.

If your business needs a cleaning of any kind, don’t hesitate to call us today to set up an initial inspection. We are here to help.

Perception

6/11/2021 (Permalink)

Perception is an interesting thing.

Some people see red where others see pink. Some people think olives are delicious while others can’t even be in the same room when a jar of pimentos is opened. Conversely, there are some things that are indisputable truths regardless of the person experiencing them. For instance, nobody likes the smell of skunk. Another good example of this is mold. Some describe it as “earthy”, others say it smells like dusty plants. No matter what, it smells like trouble if you’re not prepared for it.

Mold is everywhere. It is a naturally occurring and, when kept in check, isn’t a big deal and is typically undetectable to the human eye. Problems begin to arise when mold spores are allowed to continue growing behind walls or under floorboards, typically as a result of moisture, darkness, and certain atmospheric conditions. It is very easy not to notice if you are unaware of a leak.

A lot of people have heard about the ill effects of black mold. Most of these people may not know that mold can’t be killed. It can be remediated, which essentially means to reduce the negative impact mold can have on a person by returning it to normal levels. This is done with a combination of proprietary cleaning agents that SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms has at our disposal.

If you think you may have a mold infestation or a leak behind a wall, give us a call today. We are here to help.

She’s a beaut!

5/5/2021 (Permalink)

That’s a gorgeous leather sofa you’ve got there. You know the one in your office? It would be a real shame if anything were to happen to it. It must have been expensive.

Is that smoke I smell?

The devious conversation above is strictly for the purposes of this blog, but the fact remains: furniture is just one of the casualties of an office fire. The last thing anyone thinks about in the event of a fire is their furnishings, which is completely understandable given the high stakes involved. You should be focused on escaping without harm and making sure everyone you work with is present and accounted for. At the same time, life goes on and things need to be recovered and that doesn’t come cheap. The good news is that insurance exists for that exact reason, and most companies are pretty good at fulfilling that purpose.

The other thing insurance companies are great at is working with restoration companies they know and trust, either based on the fact that they’ve used them before or their reputation.

That’s where we come in!

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are fully equipped and ready to help our customers get their businesses back to preloss conditions. Whether it’s fire, water, or mold, SERVPRO is a name you can trust.

By the way, sorry to hear about your couch.

It's Coming

5/4/2021 (Permalink)

Wind and heat only equates to one thing for the residents of the Victor Valley: wildfire season is upon us and ready to get to work early this year. SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms know a thing or two about wildfire season, which is exactly why we want to share some hot tips (the pun was too easy to pass on) with our readers to make sure that even with fire season in full swing, you’ll stay cool as a cucumber.

To clarify for those who may not be familiar with our services, SERVPRO is an international fire and water restoration service provider. We handle things like flood and house fire damage for insurance companies and individuals alike. We have been in business for over 50 years and in that time, we have seen just about everything you can imagine. California’s weather seems to creep in earlier and earlier every year, but the steps we recommend haven’t changed.

  1. Keep your rain gutters and yard free of combustible debris: Yes, that includes dead leaves. This debris works as an excellent fuel for fire. Time to have little Billy earn that allowance he keeps hounding you for!
  2. Keep fire extinguishers nearby high-risk areas: This includes kitchens, grills, fireplaces, and any other place where an open flame can quickly spread.
  3. If all else fails, call SERVPRO: Fires are awful but they certainly happen. In the event of a fire, give SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms a call. We have the knowledge and experience to restore your home or business to preloss conditions and make it “Like it never even happened.”

Put a smile on!

4/28/2021 (Permalink)

Friends and family are arguably the two most important things in life. The time a person spends in good company is the most valuable type and in this current era of easy connectivity and seamless conversations via social media or cell phones, it’s easier than ever to find new friends and reconnect with old ones.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms understand the value of a friendly conversation and a smiling face. Our technicians aren’t just the best at what they do in a technical sense; they were hand-picked for their personalities, as well. Suffering the loss of a home or business to a fire or flood isn’t something to be taken lightly, but that doesn’t mean the experience has to be entirely negative. The last thing you should have to deal with during a difficult period is a cold or callous contractor or restoration company that wants to collect a check, finish the job, and head home. That is precisely how SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are different.

Even in the midst of a loss, it’s important to us that we make you as comfortable as possible. A smile and a conversation can go a long way and they can definitely ease the inherent pains that come with any type of loss.

If you have experienced a fire, water, mold, or any other type of event in your home or business, call us today. We’re here to help, both by getting you back to preloss conditions and helping brighten your day.

Here comes the rain again (maybe).

4/27/2021 (Permalink)

It appears as though spring has finally sprung. With that being said, it also appears winter isn’t quite ready to leave just yet. April of 2021 has been an interesting month for weather. The beginning of the month was mild, then hot, then mild again, now firmly in the 60’s most of the day. They say “April showers bring May flowers”, but nobody said anything about needing a jacket halfway into spring.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms has seen our share of random bouts of weather having negative consequences for the residents of the Victor Valley be it flash flooding, wind damage, or other effects of wild weather. While we haven’t experienced much in the way of rain this month, it’s never a bad idea to know who to call in the event of a water loss.

If the weather decides to change up its tune and the rain kicks back up (a la March 2021), flash flooding is nearly inevitable. As heavy grey clouds linger in the sky with only intermittent patches of sunlight, just remember this: SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are here to help in the event of a water loss event. With over 50 years in the water mitigation industry, we can help restore your home or business to preloss conditions and make it “Like it never even happened.”

Our customers have spoken

4/27/2021 (Permalink)

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are popular on the internet. I don’t say that to brag or be facetious; I say it because of what our customers say about us. Here is a recent review from one of our customers on Google.

“I experienced water damage in my home and SERVPRO came recommended by my insurance.  I was treated as a valued customer from scheduling to the final day of cleanup.  Nora and the office staff were very responsive to all my calls and questions.  Adam and Chris were respectful of my time, space and even worked around my small children with care.  I also appreciate the team work of John and Raul finishing up the damage cleanup on a Sunday so my home repairs could start without delay.   I am very pleased with my services and would highly recommended SERVPRO.”

Given our reputation and experience in the restoration and reconstruction industries respectively, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms have a high bar to clear on every single job we work on. As mentioned in the above review, our team works because of teamwork. From the technicians to the office staff, estimators to production managers, we uphold the SERVPRO standard in every facet of our operation. For more testimonials, please look us up online.

If you have experienced a loss in your home or business, please give us a call today.

Technicians at the Ready

4/23/2021 (Permalink)

The technicians at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms make our operation work. While it could be argued that without our marketing and sales team, we’d have far fewer relationships with insurance companies and thus, fewer jobs. You could also state that without our office staff or upper management, our backend would fall apart and we would have no structure or ability to accurately and swiftly complete our jobs. All of the above is absolutely and undeniably true, but the vast majority of our customers primarily interact with our field technicians. To me, that qualifies them as the face of our company. Our reputation rests in their hands and with over 50 years of experience and the title of “one of the world’s premiere restoration companies”, that’s a pretty heavy burden to shoulder.

The great thing about that fact is that our technicians are truly world-class. We are incredibly selective and have a lot of boxes to check before we even consider bringing on a new crew member.

  • Are they professional?
  • Do they have long-term plans for growth within the company?
  • Are they educated and experienced at a master level?
  • Can they leave a lasting positive impression with our customers?

The above requirements are just the tip of the iceberg. Our recruitment process and continued training both go to ridiculous lengths to ensure that when you choose SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms, you can rest easy knowing that your home or business is in the hands of true professionals that are more than qualified to help make your loss “Like it never even happened.”

They hardly left any room for a bag of chips or an apple in there.

4/22/2021 (Permalink)

Have you ever partaken in a virtual home walkthrough? How about Google Earth? Have you ever wondered how those beautiful, lush images were captured in such stunning detail and depth? No? That’s okay. You’re thinking about it now!

I can quell this newly-found curiosity of yours. SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms has begun using the very same technology that real estate agents and major conglomerates like Google use on a regular basis. It is known as a 360 Cam or “Matterport” by brand name. The camera is essentially shaped like an old fashioned lunchbox, assuming your lunchbox was filled with thousands of dollars’ worth of expensive photography technology inside. The camera has two sets of lenses; three vertically aligned infrared lenses and three vertically aligned camera lenses. The IR lenses act as “depth of field” scanners, essentially shooting beams of IR light across an area to determine the dimensions of a room, including all objects in said room. The camera lenses fire off simultaneously, capturing high-definition images to accompany the depth scan. The images and depth are then combined internally to create a 3-D rendering of an environment. The camera spins using an internal motor while mounted on a tripod, allowing for a full 360-degree scan. The camera can be moved up to six feet after every scan, allowing it to “stitch together” the images, creating a digital blueprint that they call a “Dollhouse” view.

As you can imagine, this is an insanely valuable tool for insurance adjustors, homeowners, and the crew working on the project. Measurements can be drawn from these images, as they are touted to be true to size within an inch.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms uses this tool on all large-scale losses we work on, ensuring that we cover our bases and stay up to date on the latest technological innovations our industry has to offer. It’s just one more way we can help to make it “Like it never even happened.”

Tell us your best dad jokes. We promise to return the favor

4/22/2021 (Permalink)

What is customer service to you? The term carries a lot of connotations and has different meanings and degrees of importance to everybody. To me, customer service is going above and beyond the pale, leaving a lasting great impression, and treating every customer I interact with like my best friend. Obviously, I hold back on offering customers to come by my house for drinks or suggest going to a hockey game though I’d be lying if I said a few of them haven’t offered similar gestures to me. While I have never taken anyone up on said offers, the sentiment shows me that I’m doing my job well and holding true to my standards of satisfaction.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms shares my views on customer service. We all have that one terrible experience that stands out in our minds (remember when Billy at the local burger joint took out Finals Week stress on your cheeseburger and turned it into a two-dimensional object? Less energy drinks, kiddo) and we all know that we will never return to these places of businesses. That’s exactly why SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms goes to great lengths to make sure that we leave a smile on our customer’s faces. Everyone from our office staff to our technicians make it known that our jobs aren’t done until our customers are happy.

When you’re working with SERVPRO, you’re working with the best.

There’s no such thing as “too prepared”.

4/22/2021 (Permalink)

“Rain, rain, go away / come again another day.”

Everyone who’s reading this article has undoubtedly heard or recited this poem at least once in their life. While reciting simple lyrics like this is something we all do, has it ever worked for you? Me neither!

Southern California deals with odd bouts of occasional rain. Sometimes, months will go by with seemingly not a cloud in the sky. Other times, it seems as though the sky itself is falling (see: March 2021). While our calendar year is divided into seasons, California seems to kind of just do whatever it wants in regards to weather.

Every once in a while, though, it really comes down. Torrential downpours are rare but far from impossible in the Victor Valley. The desert floor makes for fairly ideal flooding conditions and, unfortunately, many of our homes and businesses are built on the desert floor. Sure, we have foundations and slabs but if the water wants to make its way into your property, no amount of singing will deter it.

Enter: SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms. We are all too aware of how easily houses and businesses flood, leaving quite an expensive mess as a result. Luckily, we have been dealing with water losses for over fifty years and have established ourselves as a premiere service provider in the mitigation industry. We can help you get your home or business back to preloss conditions and make it “Like it never even happened.”

Hey man, fireworks are fireworks

4/21/2021 (Permalink)

Cinco De Mayo, 4th of July, Memorial Day… yes, summer is coming and it's coming fast. What does that mean for the residents of the Victor Valley and high desert communities? It means barbecues, long nights by a bonfire, camping, and fireworks (of the legal variety, of course). What do all these things have in common besides being summer activities? They all involve fire.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms seems to get more house and commercial fire jobs than anything else. A lot of my time spent in the field is documenting footage and photographs of electrical issues, accidents with cigarettes, kitchen fires, as well as a long list of other causes. While this may or may not be the case, it is true that structure fires are very prevalent in the desert communities.

If someone were to ask you if you had a fire extinguisher in your home, what would you say? What if that same person asked you the last time you inspected this theoretical extinguisher? Do you know what type of extinguisher it is? Were you aware that there are multiple types of fire extinguishers? These are all uncommon questions that need a bit more emphasis. These devices can not only stop small fires from growing large, they can save lives.

So, Reader, do you have a fire extinguisher specifically made for grease fires in your kitchen? Do you have any type? There are a lot of fun activities coming up and it would be awful if such a minute detail was overlooked.

If a fire breaks out in your home or business, once everyone is accounted for make SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms your very first call. We can help restore your property to preloss conditions and make it “Like it never even happened.”

Don’t give fire fuel to burn

4/21/2021 (Permalink)

Spring is here and with it, warmer temperatures. Californians are no stranger to fire season and even though we still have some rainy days ahead, summer is right around the corner.

Every year, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms get a ton of calls for wildfire or smoke damage. Nay a year goes by that a major fire doesn’t break out somewhere in southern California near a populated area. 2018 taught the state a valuable lesson when it comes to fire safety and preparation and since then, the state has been far more vigilant with its resources. Firefighters were overworked due to the sheer amount and respective sizes of the Carr and Holy fires, as well as the numerous other fires that broke out that year.

How can you as an individual minimize your risk for fire damage? There are a few simple (and free) steps you can take.

  1. Maintain rain gutters and other areas where leaves and other vegetation gather. This is to reduce the likelihood of embers or flames jumping to roofs or yards where a fuel source is present.
  2. Fully extinguish cigarettes and other flammable debris before discarding. It is not only dangerous to throw cigarette butts on the ground; it’s illegal.
  3. Call SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms if all else fails and your home or business experience fire damage. With over 50 years of experience in fire damage restoration, we are your go-to resource 24 hours a day, 7 days a week.

Fire safety is no joke and we can all do our part to help reduce the risk of damage!

Snow is beautiful until it becomes dangerous

4/21/2021 (Permalink)

With the polar vortex in Texas raging and utilities being unavailable for the foreseeable future, people in the Southwest are currently living in perpetual freezing darkness.  Windmills are frozen and the electrical grid is being pushed to its brink, laying a heavy burden on fossil fuels to try and thaw the freeze.

In the 1990’s, Californians experienced storms that knocked out electricity for long stretches of time. While these were hard on the grid, electricity was always restored in a timely manner. Sometimes it took longer, but it always came back within a day or two. We were luckily spared from this blizzard-like weather, but for how long?

When will southern California experience a deep freeze?

The high desert regions are no strangers to light snowfall, typically getting a little less than a foot annually. What happens when the snow is waist high and people are stuck in their homes?  SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms want to offer you some quick tips in the event of this hypothetical situation coming true.

  • Have a plan. If a violent storm separates you from your family, what are you going to do? Where will you meet up?
  • Have an emergency preparedness kit. This may include flashlights, a lighter, spare batteries, and canned food.
  • Stay tuned in to local radio. While the world is reliant on television and wifi-enabled computers, these things will not be reliable if the power goes out. Be sure to keep a battery-powered radio handy in case of such an event.

Most importantly, if your home or business is damaged during a storm similar to the one I described, be sure to make SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms your priority phone call. With 50 + years of experience in storm damage restoration, our technicians have the skills and training to return your home or business to preloss conditions.

A surefire way to feel “washed up”

4/21/2021 (Permalink)

Sometimes, multitasking is a necessity.

Every parent is aware of this fact. Get the kids up for school, get them dressed, make sure they brush their teeth, make sure they eat breakfast, make sure everyone has their school supplies… Is that everything? Oh, right. You forgot to eat, brush your teeth, and now you’re going to be late to work if you decide to handle those particular things now.

Instead, mornings are a mad mambo of organized chaos. Bagel in one hand, phone in the other, family dog running between your legs, kids yelling… It’s a wonder anything gets done.

Now imagine this: you wake up to a sink full of dishes. The kids are still asleep, and maybe there’s time to load the sink up and get them done before they wake up. You plug the drain, add dish soap to the basin, and turn on the water. While it’s filling up, you think to yourself “maybe there’s time to feed the dog, too”. Patting yourself on the back, you grab the dogfood bag and go to fill Spot’s bowl.

“MOMMMM!!”

You’ve been found out. Billy is awake and suddenly the morning light seems much too bright, much too harsh.

You throw the dog food back into place and rush upstairs in time to intervene in a fight between the kids. With a temporary armistice agreed upon, you go about your morning routine. Bagel in hand, phone in the other, rush downstairs and…

There’s two inches of water covering the kitchen and dining room floors, respectively. The kitchen sink has flooded, a soapy mess erupting out of the basin.

Well, so much for “organized chaos”.

Luckily, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms have experience in this exact scenario. Give us a call today and let us make it “Like it never even happened.”

Business as usual shouldn’t include sweeping ash off your desk

4/21/2021 (Permalink)

So you’ve taken the plunge.

You have decided that, after years of being someone else’s employee, you want to jump into business for yourself and control your own income and future. Excellent! Aside from startup costs and growing pains, this seems like a relatively simple path to independence. That is until a bad wiring job starts a massive fire, destroying your entire office and all of the expensive equipment in the process.

Things seem bad. Really bad. You dumped your entire life’s savings into this venture and just like that, it literally went up in smoke. Of course, there is always your insurance and sure, that’ll take care of the monetary aspects of things, but what are you supposed to do with a burnt out husk for an office?

I’m glad you asked. I have an answer for you.

SERVPRO of Hesperia/Apple Valley and SERVPRO of Bartow/Twentynine Palms handles these types of losses all the time. As a matter of fact, we’ve built our reputation on fire and water loss restoration. We can pack affected materials out, we can cut away and rebuild damaged walls, ceilings, and floors, and we can remove the smell of smoke. We can do it all. That’s why our motto for the last 50+ years has been “Like it never even happened.”

Low Level Mold

3/30/2021 (Permalink)

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is no stranger to the dangers of mold. We are aware of the potential threat that is inherent in every black mold-infested bathroom, attic, or kitchen that we work in. Fortunately, we’ve been doing this for a very long time and we have the support of one of the largest restoration companies in the world at our disposal. Even with that fact in mind, mold is still a daunting foe and it is one that can never be completely eradicated.

What does that mean? Well, in simple terms, mold is ever-present and cannot ever be fully “killed”, per se. It can, however, be “remediated”, which means brought back to baseline levels. Once it is back to these safer and lower levels, any potential threat that may have presented itself should disappear.

Though SERVPRO has years of experience in identifying mold, we ultimately leave the analysis and final call to environmental testing companies that can exactly deduce the type of mold that is present in a home or business.

Whether it’s your home or your business, rest assured that SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms can make it “Like it never even happened.”

Commercial COVID Cleanings

3/2/2021 (Permalink)

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms have been very busy in the past year. We have received many more residential water and fire jobs due to people being at home in light of the pandemic and subsequent lockdowns. However, we have slowly been regaining more and more commercial jobs since the gradual reopening of the state began. More specifically, we have seen a large uptick of COVID-19 cleanings.

It probably comes as no surprise that one of a business owner’s first orders of business when reopening is to get their business back in safe and working order. COVID-19 has left most of the world scratching their heads when it comes to creating a safe environment to have multiple people in, but SERVPRO has been in bio-remediation for over 50 years. One of the services we offer involves cleaning up biological waste including emerging pathogens like SARS-COV-2, which is the pathogen that leads to the COVID-19 disease.

Aside from now-common things like spraying an area with an electrostatic fogger, we also implement wipe downs and floor cleaning with our patented and proprietary cleaning agents. These cleanings meet and exceed current CDC recommendations, allowing business owners to rest assured that their workplace is in good hands.

If your business is in need of a fogging or wipe down, please contact us today. We are available 24 hours a day, 7 days a week.

Water - It's Everywhere

3/2/2021 (Permalink)

The majority of planet Earth is covered in water. Upwards of 78%. We know more about space than we do about our own oceans due to the technical limitations regarding pressure and supporting life in an oxygen-free environment. The human body is also mostly water. If you don’t drink water for three days, it’s lights out. Why am I bringing up these moderately interesting but well-known facts? Simple.

Water is necessary for life on earth, but it also causes some serious issues.

As I said, we are mostly made of water. Our homes, however, do not share this biology. If your house suddenly becomes 80% water, we will be expecting your call because that means your home is at least a couple of feet underwater. That is not what one would consider a “healthy balance”.

Floods in California aren’t common. Traditional floods, anyway. Flash floods, however, are very common and cause a lot of headaches. Even with adequate time to prepare, be it with sandbags or temporary trenches meant to defer floodwater away from your home, water seems to find a way into people’s homes.

Aside from the obvious damage caused by water, there are two other factors that need to be considered that make floods even more of a pain.

  • Insulation: If insulation gets wet, it loses all effectiveness and is rendered virtually useless. Walls will need to be cut and batts will need to be removed and replaced.
  • Mold: Mold can begin to form in as little as 48 hours given the proper conditions. Trust me: this is an experience you want to avoid.

So what did we learn today? Water is in everything, you don’t want water in your house, and the SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms blogs can be sort of peculiar at times. These are all facts.

If you experience a water intrusion at your home or business, give us a call. We can help make it “Like it never even happened.”

When Toilets Attack

2/17/2021 (Permalink)

If you’ve ever woken up at 3 AM to an urgent need to use the restroom, you have probably experienced what I like to call “sleep delirium”. You jump, roll, or fall out of bed, attempt to steady yourself by leaning on the nearest tall and heavy object, struggle to open your eyes fully in the darkness and then flick on a light, only to feel as though you’ve temporarily blinded yourself, and make a mad dash to the nearest restroom. You make it in time, handle your business, and then zombie-shuffle back to bed. Your feet are a little cold from whatever moisture you stepped in on the way back, but you made it. You sleep through the rest of the night successfully. All is right in the world.

The first thought you have upon waking is,

“Why are my feet wet?”  

You replay the early morning’s events in your mind. Got up in a panic, used restroom, went back to bed. Where was this mystery water?

Oh. Oh no.

You jump out of bed for the second time today and dash for the bathroom. Your worst fears are confirmed as soon as you throw open the door; the entire room (and the immediate area around it) is under two inches of water. To add insult to injury, it appears to be what is referred to as “black water”.

“Good morning to me.”

This hypothetical situation has occurred to many people. If it occurs to you, don’t hesitate to call SERVPRO of SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms. We can restore peace and order to your home or business.

Street Art

2/17/2021 (Permalink)

Mondays are rough for a business owner. The types of businesses I’m referring to aren’t your Coca-Cola’s or your Wal-Marts; I’m referring to the small contracting firm, or the local dentist’s office. The mom and pop businesses that claim to be open Monday through Friday, 9 AM to 5 PM, but are actually quietly working behind the scenes 24/7. Coming back to the office after the weekend to 32 new voicemails, unfinished files from the Friday prior, and other miscellaneous orders of business will likely consume your morning.

The absolute last thing any business owner wants to start off a week with is a vandalized storefront. Expletives or gang tagging spray paint on windows or doors look absolutely awful, no matter your profession of choice. Broken windows, break-in’s, and tagging are some of the hardest realities of being a small business owner.

Luckily, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms can help. We have been doing graffiti removal and vandalism calls for over a decade. While it is a difficult and involved process, our technicians are trained professionals in the field and can handle any size vandalism job.

Make sure SERVPRO is the first call you make. We can help make it “Like it never even happened.”

The Hills Are Burning

2/17/2021 (Permalink)

While it’s uncommon, sometimes lightning does strike twice.

Southern California is known for a temperate climate, beachfront views, beautiful sunsets, and exorbitant costs of living. What it’s not known for is heat storms. Nonetheless, they happen fairly frequently in the summer months. Everyone knows that storms can be dangerous but when you couple that with California’s annual wildfire season, they take on a whole new life.

Lightning is obviously very dangerous. Everyone has heard the story of Ben Franklin’s kite and key combo acting as a lightning rod. While the validity of this story seems incredulous, the very believable aspect of it is lightning’s attraction to metal.  It is a fantastic conductor, especially when it is elevated by a rod, pole, or other high structure. This are known as “lightning rods” and while metal is a good conductor, any high structure can be dangerous in a lightning storm.

California is full of wilderness. State parks dot the landscape from the Redwood Forests up north to San Bernardino National Forest near the Riverside county / Orange county line. These forests are full of high structures commonly referred to as “trees”. These trees are typically very dry come summer time and, when struck by lightning, go up like a match. These types of fires grow very quickly, often threatening homes once they reach more populated areas. Houses affected by wildfires are oftentimes completely destroyed due to the overwhelming size and heat of these fires.

If your house is affected by a wildfire (caused by lightning or any other source), please give SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms a call. With over 50 years in the fire restoration business, SERVPRO is your best bet for getting your home back to preloss condition.

Jack of All Trades

2/10/2021 (Permalink)

By now (assuming you read every single blog I write), you know that SERVPRO as an entity has existed for over 50 years and that we have over 1,500 locations across the globe. These franchises are all trained professionals in the fields of fire damage restoration, water mitigation, and mold remediation. Pretty cut and dry, right?

Well… mostly.

Yes, we are a premiere restoration company. Yes, we are proud of that reputation. What many people don’t know about are all of the other services we offer. For example, did you know that even if your home survives a wildfire and suffers no ill effect except for the smell of smoke, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms can deodorize and remove affected material?

In the event of a fire or serious water loss, a home may need reconstruction services. SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms offers those exact services, be it rebuilding a destroyed bathroom, installing a new roof, or installing insulation or drywall. We also offer painting and flooring, as well!

It has been said that construction is an art, not a science. While this is technically true, SERVPRO has the skills and know-how to take on any size project with the precision and quality of a veteran surgeon. If you are in need of any type of residential or commercial services, reach out to us at (760)244-2566.

Proactive or Reactive

2/8/2021 (Permalink)

By now, it’s no secret that SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms offer COVID-19 cleanings as one of our numerous services. What many people may not know is that SERVPRO also offers more routine types of commercial and residential cleaning services, as well.

Routine, I say? Routine, indeed.

A common mistake that we see time and again are home or business owners being reactive as opposed to proactive. The reasons for this are numerous. What it all boils down to is this:

You don’t know what you don’t know.

In other words, many people have no idea that routine duct cleaning in their business may offer sufferers of seasonal allergies some relief. More importantly, it may tip owners off to a mold infestation they may not have been privy to. It also acts as a type of “test” to ensure their HVAC system is working properly.

Let’s even assume that a home or business owner is aware of an issue. For the sake of argument, let’s say mold. It’s impossible to determine whether or not that black spot on your wall is harmful mold. SERVPRO works alongside environmental testing agencies that can determine that beyond a shadow of a doubt. If it proves to be problematic, we can handle it. We have had a reputation for being a premiere mold remediation company for over 50 years.

Whether you know it or not, your home or business needs a helping hand once in a while. Let SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms be that hand.

Fire Plan

1/14/2021 (Permalink)

I don’t know about you, but I look back fondly on the 90 degree Christmas days of years gone by. Waking up to glaring sunlight, drinking iced tea, listening to Christmas songs refer to something known as “snow”…

If text didn’t portray my sarcasm properly, the above was meant in jest. Southern California didn’t seem to get the memo that winter is the cold part of the year. While Texas is busy getting record snowfall and preparing for flash flooding, I am sitting in an air conditioned office writing a blog about fires. Yes, that’s what this is: a wildfire blog written in the middle of January. Odd, isn’t it?

Every resident of the state knows the dangers of wildfire, but what would you do if a wildfire put your home at risk? The thought is a terrifying one, but it is a very real possibility.

The most important thing to take into account is not your home, your belongings, or the tangible items you may lose in a fire; it is your and your family’s lives. That is why SERVPRO of Hesperia / Apple Valley and SERVPRO of Barstow / Twentynine Palms wants to remind you of this simple fact: you need a plan.

Whether that is a place to meet up, a place to go if the worst case scenario becomes a reality, or a list of numbers to call, it is crucial to know what steps to take after a disaster has occurred. We suggest creating this plan, relaying it to your family, and practicing it at least once a month. Not only will this give you and your family peace of mind, it might just save your life.

If this nightmare becomes a reality, call SERVPRO first. With over 50 years of experience in fire and water damage restoration, we are a premiere service provider and will help to make it “Like it never even happened.”

The Winter of '21

1/6/2021 (Permalink)

2020 has come to an end. That means a lot of different things to a lot of different people, but one thing rings true for everyone: winter is definitely here. The mornings are cold, the nights are long, and the overcast skies make from some brilliant, beautiful sunsets. While a lot of people prefer the cold and rainy landscapes of winter in southern California, they bring with them a slew of issues that both home and business owners should take into consideration.

Ice? In California? Not likely, right? Wrong. With ever-changing atmospheric conditions, California has experienced its share of frozen pipes and icy roads. While it is uncommon in the Inland Empire, the higher elevation areas such as the mountains and high desert will know this struggle all too well. Long story short, frozen pipes are prone to bursting. When this happens, a flooded home or business is sure to follow if the proper steps aren’t taken swiftly.

While 2021 may hold brighter horizons in many regards, the winter months are still sure to bring rain and wind. While we do technically live in a desert, believe me when I say that just because your home hasn’t experienced the wrath of a flash flood in the past doesn’t mean it won’t this year.

You may notice a pattern forming here. Yes, it’s uncommon. Does that mean it is impossible for your home or business to experience a water loss? No way.

If you are unfortunate enough to find your property under water, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is here to help. Give us a call today to learn more.

Flooded

12/28/2020 (Permalink)

One of the benefits of owning a home in the high desert (at least opposed to living on the coast) is that you never have to worry about your home being invaded by gushing torrents of water in the event of a storm. Unless, of course, it rains. Flash floods are one of the most common causes of major water damage in the desert and more than just the roads are affected.

Regardless of the amount of sandbags and preparation, water has an annoying tendency to find its way into homes and cause major damage. Though this year has been relatively dry so far, that doesn’t mean we’re not in for a wet winter / spring like 2019. If you end up pulling the proverbial short straw and find your home under six inches of water, make sure you have SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms’ number saved (760-244-2566). With over 50 years in the restoration and water mitigation industries, we can help make it “Like it never even happened.”

Christmas Tree Fires

12/4/2020 (Permalink)

Christmas lights and Mariah Carey jingles can only mean one thing: Christmas is right around the corner! In contrast to the rest of 2020, southern Californians are going above and beyond this year to show their holiday spirit. Christmas trees are flying off the lots (and all the Clark Griswolds of the world are out in the hills, pipe saw in hand and station wagon at the ready), online retailers are offering amazing deals, and people as a whole are ready to be happy and experience a bit of joy in what has been a mostly joyless year.

Whether you are going to fly solo or have family over this holiday season, it is always important to remember a few things about staying safe during your celebrations.

  • Christmas trees are beautiful decorations, but they are also a fire hazard. If you are using a real tree, remember to keep it well hydrated and to keep any open flame at least 3 feet away from it.
  • Christmas lights and decorations are awesome, but they can be a real drain on your homes breaker box. Older homes are especially prone to popping circuits or experiencing electrical issues. Be sure not to overwhelm your circuit while going crazy with the lights.
  • If you do experience an electrical or tree fire over the holidays, be sure to call SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms. With over 50 years of experience, we are the go-to resource for all of your restoration and reconstruction needs.

From all of us at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms, we wish you and your family happy holidays and a prosperous new year!

COVID Clean

11/2/2020 (Permalink)

If you’ve been following our blogs at all, you will know that SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms specializes in things ranging from fire restoration to water damage dry-outs and repair, all the way to commercial duct cleaning and pack outs. However, SERVPRO also handles smaller issues, as well. When I say “smaller”, I’m not referring to the degree of importance of the task at hand. I’m referring to the actual size of the culprit, which requires a microscope or equipment of a similar caliber to be seen. I’m talking about pathogens and, in this specific case, coronavirus or COVID-19.

I won’t go into the details as to what COVID is, as the entire world has been hearing about it almost constantly for the past seven months. In short, COVID has swept the world by storm and disrupted many aspects of day-to-day life. While very little is known in regards to its origins at the time of this publication, much is known about how to protect against it.

The CDC recommends a certain set of protocols when dealing with COVID-19. SERVPRO has been cleaning up and sanitizing emerging pathogen infection sites for the better part of 60 years and by incorporating the CDC’s guidelines for combatting COVID, we have successfully been able to clean numerous homes and businesses.

If you suspect someone at your home or business has come into contact with COVID or any other type of pathogen, do not hesitate to call SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms. We are here to help.

Halloween Fire Tips

10/7/2020 (Permalink)

Halloween is a lot of people’s favorite time of the year (including all of us here at SERVPRO of Hesperia/Apple Valley) and regardless of what your stance on it is, most kids can agree that free candy is never a bad thing.

One of the best parts of Halloween is carving jack-o-lanterns. It is not only a great way to make fun art out of a squash; it’s also an excuse to get messy. People like to showcase their art by illuminating these carved out gourds with candles, making them visible to the kids making their rounds and fueling their quest for sugar.

Halloween is a great time of year, but there are inherent risks present anytime fire is involved. Here are a couple of tips from https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Seasonal-fire-causes/Halloween to make sure your Halloween is not only fun, but safe:

  • Use a battery-operated candle or glow stick in jack-o-lanterns.
  • When choosing costumes, stay away from long trailing fabric.
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costume.
  • Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

If something does happen to go wrong, make SERVPRO of Hesperia/Apple Valley one of your first phone calls. We have over fifty years of experience helping home and business owners just like you when their property is affected by fire damage.

Be Prepared For Fires

9/8/2020 (Permalink)

As summer begins to wind down in the high desert communities of Victor Valley, southern Californians breathe a collective sigh of relief. The summer of 2020 has been a lot of things, and hot is definitely ranked high on the list.

With that being said, California likes to throw its inhabitants atmospheric curve balls almost constantly. We are one of the only areas with 30 degree temperature swings occurring between morning and night. As of this blog posts penning, we are smack-dab in the middle of a heat wave that is besting temperatures of 110 degrees. In spite of the scorching heat, many people are spending time at the beach and outside trying to squeeze in that one last BBQ or pool party.

With all of the heat and dry brush so prevalent in California, wildfires and brush fires are a near inevitability. The Cherry Fire that occurred near Yucaipa and plumed the sky with ash and smoke acted as a humbling reminder of nature’s propensity to spontaneously… well, combust. Wildfires often times quickly grow out of control and put homes in danger. Unfortunately, these fires quickly rip through neighborhoods and leave disaster in their wake.

If your home or business is damaged by a wildfire, take solace in knowing that SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is ready to help. Not only can we repair the damage fires cause; we can deodorize the area, as well as salvage belongings that have not been destroyed by the fire.

No matter what time of year, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms can make it “Like it never even happened.”

Water Damage Doesn’t Take Time Off

7/30/2020 (Permalink)

It's summertime in southern California which typically means, swimming pools, barbecuing, beach trips, vacations, and evenings spent next to a camp fire. These activities may be a welcome and much needed step away from the daily grind, but just because you are taking a little time off doesn’t mean potential leaks or floods are.

One of the most common types of floods we at SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms are dispatched to is kitchen floods. Picture this: the family is in the backyard, barbecuing and swimming in the pool. You are in the kitchen preparing more food for the barbecue and cleaning the prep dishes. One of the kids decides they absolutely, positively need your attention this very instant to show you how big of a splash they can make while belly-flopping into the pool and subsequently drenching your lawn furniture with water, thus causing the metal frames underneath to get wet, which might lead to rust, and nobody wants rust. You get a towel to go dry off the frames and -

The sink is still running. It has been for nearly half an hour.

You come back inside to an inch of water flooding your kitchen and dining room, completely soaking your hardwood floors. What do you do now? Call SERVPRO of course.

Have that fun in the sun but when flood water rains on your parade, give SERVPRO of Hesperia/Apple Valley or SERVPRO of Barstow/Twentynine Palms a call at (760)244-2566. We can restore your home to pre-belly flop conditions and make it “Like it never even happened.”

Uncertain Times

7/30/2020 (Permalink)

In light of COVID-19, many businesses have found themselves at odds with remaining open. Southern California and, more specifically, Los Angeles have been especially negatively affected by the current public health crisis. Bars, gyms, and restaurants have been in a constant state of flux, completely at the whim of state mandates that deem certain types of businesses “non-essential”.

Though it may be rough right now, this crisis will pass and things will go back to business as usual. When that happens, customer confidence will be at an all-time low due to reservations and fears about being in confined spaces with large capacities. Due to this fear, many business owners are requesting that SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms do a preventative cleaning or (if a customer or staff member has tested positive for the virus) a decontamination / deep cleaning is performed. Both of these options are included in the new Certified: SERVPRO Cleaned program. Business owners will be given a window decal with the date of the cleaning on it so customers and staff can see that precautions have been taken to ensure their health and safety.

While we are currently living in very strange times, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is dedicated to making sure your business can stay up and running as safely as possible. If you are interested in learning more about the Certified: SERVPRO Cleaned program, give our office a call today at (760)244-2566.

Get Ready to Sweat

7/30/2020 (Permalink)

“Welcome back! It’s great to see you here. Are you ready to sweat? Are you ready to pump iron? Are you ready to – wait a minute…”

This conversation may or may not be taking place in gyms across the country right now. With many fitness clubs reopening as of late, some very pertinent questions may arise. SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is here today to answer these questions for you.

  1. What steps are being taken to ensure my safety while working out?

Many gyms are currently sanitizing equipment between users. While it has always been common decency to use towels and wipe down equipment after you use it, gym staff members are now at the ready to make sure there’s no sweat or any other undesirable remnants left behind.

  1. That’s not good enough! Aren’t gyms just using household cleaning products between users?

Well, yes. Gyms are most likely using the same household products that you use at home to disinfect. When specialized cleaning is needed these establishments call on our technicians who have been trained in bioremediation with access to more heavy-duty disinfectants used in providing a Certified: SERVPRO Cleaned.

So, what now? I don’t feel comfortable being exposed to sweat and germs.

That’s where SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms comes in to the picture. Even the grossest of gym equipment doesn’t stand a chance against our IICRC-certified bioremediation experts and proprietary cleaning products. Our team will perform a full fogging and wipe-down with SERVPROxide, a specially formulated cleaning agent specifically designed for situations like this.

Rather than read through a theoretical conversation, give us a call today so we can further explain our Certified: SERVPRO Cleaned service to you directly. Our office can be reached at (760)244-2566.

Common Causes of Fire

7/30/2020 (Permalink)

Did you know the number one cause of house fires in the world is cooking? That’s right, cooking food. According to www.firstalert.com, the top three reasons house fires occur are:

  1. Cooking

More specifically, oil and grease fires. Many of these fires are avoidable but due to the fact that people attempt to put them out using water as opposed to the correct type of fire extinguisher (Class B or K, or an all-purpose Class A, B, C type) they can accelerate. Make sure that you have one of the above-mentioned types of fire extinguishers handy somewhere in your kitchen.

  1. Heating

In the colder parts of the year, southern Californians are known to crank their heaters and use fireplaces or space heaters. Be sure to properly maintain and clean these sources of heat. Creosote (the dark brown or black substance that forms as a byproduct of burning organic matter in an enclosed area) is extremely flammable and very hazardous. Take proper steps to ensure the area is creosote-free.

  1. Smoking in bed

Everyone knows smoking is bad for your health, but it may be very bad for your home as well. An average of 18,100 (www.nfpa.org) house fires begin due to people falling asleep while smoking.

 If a house fire occurs for these or any other reason, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is here to help make it “Like it never even happened.” With over 50 years in the industry, you can trust us to make it right, day or night. Give us a call today at (760)244-2566.

Restoration After a House Fire

7/30/2020 (Permalink)

It was a cold and rainy day when I met Kathleen. I arrived at her home in Apple Valley, CA just after 9 AM to take photos of the damage caused by a very destructive fire that had left most of the back half of her home a charred husk. The first thing I noticed when I got there was the smell of smoke and ash emanating from nearly everywhere on the property. The wooden beams in her backyard were blackened and cracked, many of the windows in the back of the home were blown out from the excessive heat, and entire walls had been burned to the point where they had to be demolished to prevent possible structural integrity issues.

The place had an almost other-worldly and surreal quality about it, feeling more like a post-apocalyptic landscape than a person’s home. Kathleen had cordoned herself off into two small areas on the outer perimeter of the home, staying in high spirits while simultaneously living with the reality of suffering a major house fire.

On subsequent visits, I saw the once desolate shell start to more and more closely resemble a house. Walls were torn down and new ones were built up. Damaged sections of the roof were torn off, replaced by more modern and durable materials. The smell of smoke slowly dissipated. Everything began to come together, and Kathleen grew happier and happier with every day that passed.

Finally the day came wherein personal belongings would be moved back in to the home. When I pulled up in front of the home (it looked like an actual home again), I was blown away. Everything was in its right place. The fireplace looked gorgeous. The new windows gave the kitchen and dining room an elegant, modern flair. It truly looked “Like it never even happened.”

This experience was unique to me, but not to SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms. Work and professionalism of this quality is a daily occurrence to the professional technicians that work here.

Experiencing a house fire is always devastating, but it is not the situation that dictates the outcome; it is how you react to the situation. Take it from my firsthand experience: SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is the right company to repair your home.

If you have experienced a fire loss, give our office a call today at (760)244-2566.

Windy, Windy

7/30/2020 (Permalink)

Blowing trees Looks a Little Windy out There

Southern California doesn’t get tornadoes all that often. When you ask a resident of America’s “tornado alley” area if they would rather live here or stay where they are, nine times out of ten they will stay put, denouncing California for its earthquakes. Ask a Californian and most of the time you will get the same response, but in favor of California due to the Midwest’s propensity for tornadoes.

The real conundrum is that even though California doesn’t get tornadoes all that often, we absolutely get devastating winds in many areas. Take Hesperia, for example. In November of 2019, Hesperia experienced high winds that toppled street signs and mailboxes, amongst other things. This type of wind is fairly common, especially in the more open, valley areas.

While high winds are not as visibly disturbing as a giant funnel cloud shaping itself into an atmospheric vacuum monster set on destroying property, the effects can be much the same. Winds have been known to hurl debris through windows and roof tiles or shingles, leaving homeowners to foot the bill.

With all of this being said, I also offer you good news. Regardless of what type of wind Mother Nature throws at you, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is here to make sure that you don’t have to deal with it alone. Our trained professionals go to great lengths to make sure your home is restored to preloss conditions and we do so with integrity and compassion.

If your home or business has been damaged by wind, give our office a call today at (760)244-2566.

Rain Storms

7/30/2020 (Permalink)

Standing water on tile floor Heavy rains can cause flooding in your home.

Every once in a great while, southern California experiences a major storm. I don’t mean loud thunder and impressive displays of lightning. I’m talking more specifically about rain storms. Storms that carry large amounts of precipitation have the capacity to be considerably damaging to suburban areas, and even more so to rural neighborhoods and roadways.

The high desert receives a decent amount of rain annually, but once in a while we experience rains that incapacitate our ability to freely travel back roads. The winter of 2019/2020 brought with it not only above-average amounts of rain, but also an extended period of such weather. It rained well into May and June, leaving many roads under water and impassable.

Storm waters like this also have a nasty tendency to make their ways into homes. SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms responded to multiple water losses that were a direct result of rain water coming in through the roof or from the ground. These types of floods often happen quickly and can catch homeowners off-guard.

Our trained water technicians are trained experts in flood damage dry-outs and restoration and with over 1,700 franchises nationwide to pull from, no job is too big.

Aside from the more common residential floods we contend with, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms also responds to commercial floods frequently. While they are typically a larger undertaking, we have yet to come across something we couldn’t handle.

If you have experienced a flood in your home or business, give us a call today at (760)548-3191. We can make it “Like it never even happened.”

Flood Water

7/22/2020 (Permalink)

Floods are dangerous. This is no secret to anyone who has been in heavy rains. In the high desert communities torrential downpour can quickly lead to flash floods, making for hazardous road conditions and greatly increasing the risk of both road wash-outs and hydroplane situations. The flood water is bad enough but when it sits, it can become even more of an issue.

Residential or commercial flood water has three classifications.

Category 1 – this water is considered to be “clean” water. Category 1, or Cat 1, floods are typically the result of a burst water line in a home. This can include supply line water from toilets, dishwashers, sinks, and water heaters. Cat 1 water poses no real biological risk.

Category 2 – this type of water loss is considered “mildly contaminated”. Examples of this type include water that contains soap or some other type of non-biological additive to it. It is considered mostly safe.

Category 3 – this type of water is considered “grossly contaminated”. This water can be dangerous.

When your home is flooded by storm water, it can quickly become Cat 3 and pose risks to your health and safety. To prevent this from happening, SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is here to help 24 hours a day to ensure we can quickly and efficiently dry out and clean up any flood damage before it progresses into something more serious.

If you have experienced a flood or any other type of water damage, give us a call at (760)244-2566.

Sanitizing

5/29/2020 (Permalink)

Two male techs in white suits Proper PPE and Sanitization Procedures!

There are numerous restoration and janitorial services currently claiming to be bioremediation specialists, citing crime scene cleanup or disaster restoration experience. With over 50 years of experience in the specific field of bioremediation, there is only one brand you should trust with your home or business: SERVPRO. SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms understands the intricacy and accuracy involved in large-scale commercial biohazard cleanup jobs. Quality cleaning and speed - that’s the SERVPRO way.

Current CDC guidelines require extremely specific things of a company in regard to viral cleanup jobs. Aside from personal protective equipment (PPE) being up to standard, the types of cleaning agents used make a large impact. SERVPRO uses a proprietary line of cleaning and restoration products to make sure we not only get the job done; we get it done more quickly and effectively the first time.

When your business is at risk from contagions, it is crucial that the team you hire knows exactly what they’re doing. Give SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms a call today and let us make it “Like it never even happened.”

Ready to Re-Open?

5/29/2020 (Permalink)

Techs in PPE SERVPRO is Ready to Help You Open Safely!

SERVPRO of Hesperia/Apple Valley knows a thing or two about cleaning up messes.

With the emergence of COVID-19, business owners have become very much aware of the fact that the general public places sanitation and cleanliness on the top of a short list of vital things they look for when visiting a business. This is why it is imperative to have SERVPRO’s number on speed-dial. We are, after all, a premiere cleaning company with over 50 years of experience to back up our reputation. 

Specialized Training

Our team of professionals is trained and experienced in cleaning according to protocols set forth by the CDC. We have years of experience in dealing with biological contaminants and never cut any corners when it comes to you and your customers health and safety.

Cleaning of high-traffic and high-touch surfaces is crucial in these times. Bathrooms harbor germs on door handles, sink basins, toilets, and numerous other surfaces. Business common areas with multiple desks, shared kitchens, etc. are also breeding grounds for contaminants.

Hospital-grade disinfectants are being suggested to combat viruses and other pathogens. SERVPRO’s proprietary line of disinfecting agents carry the EPA-approved emerging pathogens claim. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC.

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hesperia/Apple Valley at 760-244-2566.

Storm Damage can be Devastating

4/28/2020 (Permalink)

downed trees in peoples yards The Aftermath of a Storm

Storms in Southern California very seldom reach the severity of being able to cause significant damage to your home. However, there are exceptions to every rule. If your home suffers damage, calling a storm damage / restoration company should be on the short list of immediate actions you should take. Prior to that, there are a few things you as a homeowner can do to help the process along.

Be safe

The first thing you are likely to consider or worry about after a storm event is the state of your home. Homes, however, are material and can be replaced. Your family and pets cannot.

While inspecting your property, look out for hazardous debris, such as nails and sharp, broken edges that may cause injury. If there’s water present, do not turn on anything that requires electricity to use.

If a tree or telephone pole has fallen on your home, stay outside. Heavy objects can leave property structurally unsound.

Survey the area

If you can do so safely, assess the damaged area(s) in your home. Start from the top down. A compromised roof may collapse, causing severe injury or death.

Look for things like water stains or exposed openings in the walls or ceiling. These are typical in severe storms and are easy to miss if you don’t know what you are looking for.

Be sure to document all damage with pictures or videos. This will be extremely beneficial to have later, once you contact your home insurance company.

If necessary, tarp the roof

We cannot stress safety enough but if a storm continues to pelt your home with winds, rain, or snow, you may find yourself in a situation that requires you to tarp your own roof. Here are some tips:

  • Before starting, clear the area of any branches or debris.
  • The ideal tarp will be thick and heavy, as well as 4 feet bigger than the affected area.
  • Nail the tarp to a 2×4, wrap it around the board, and then screw the board to the roof. This board serves as the “anchor board”.
  • Attach more 2×4 boards to the roof perpendicular to the anchor board. When you screw the boards in, they should first go through the board, tarp, then roof.
  • Finish by attaching the extra parts of the tarp to the eaves of the roof, securing it firmly in place.

Call the experts

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is comprised of trained professionals that are ready to help restore your home to pre-loss condition. We are available 24/7, 365 days a year.

Rest assured. We will make it “Like it never even happened.”

The Power of Disinfecting

4/28/2020 (Permalink)

Cleaning product Simple tips to Disinfect

Have you ever thought about how many surfaces you touch throughout the course of a day? Door knobs, phones, money… there’s a lot of opportunity to pick up some pretty nasty passengers that are more than happy to come home with you.

Doctors and scientists the world over agree: the best way to kill germs is to wash your hands and clean your home. In light of the COVID-19 pandemic, we are hearing these simple directions time and time again. There is a reason why!

Aside from washing our hands, the best way to protect your family is to wipe down countertops, doorknobs, light switches, and common surfaces with either a mixture of warm water and bleach or a household surface cleaner, such as Clorox. For electronics and other sensitive surfaces, try using wet wipes with an alcohol content of at least 65%.

That being said, cleaning a surface is not the same thing as disinfecting it. Disinfecting an area kills germs, while cleaning does not. Because of this, germs may continue to grow and reproduce.

It is a wise decision to use protection, such as gloves, when using any type of chemical cleaner. Even those of us who are not prone to chemical and solvent sensitivities may experience redness and discomfort when using bleach or ammonia-based cleaners. Rubber or latex gloves are recommended. It is also recommended that you adequately ventilate the area you are cleaning to avoid coming into contact with potentially harmful vapors.

If your home requires a more extensive and in-depth cleaning or disinfecting, call the experts at SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms. Our technicians are IICRC certified and thoroughly trained on how to both clean and sanitize an area to current CDC guidelines. We are here to help 24/7, 365 days a year.

Call the Professionals

4/28/2020 (Permalink)

Southern California can hardly catch a break when it comes to things that can damage your home or business. Between wildfires, floods, earthquakes, and storms, it feels as though the odds are stacked against us. Companies like SERVPRO are here to help get life back to normal after a disaster has occurred, whether it means tarping a roof, restoring affected materials after a flood, or simply cleaning or disinfecting a home or business.

But why SERVPRO?

If you have ever required surgery, chances are good that you tried to thoroughly vet your surgeon beforehand. You want to make sure they are the best and most qualified to do the job because your life is at risk. A house or business is typically the largest investment a person will make in their lifetime. While it may not be literally “life or death”, you want to make sure that you select a company that is going to treat it as such. Here are three reasons you should go with SERVPRO as your first choice.

Training

We’re trained to the IICRC’s (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. It is important to “keep the knife sharp” and understand thar training never truly ends. That’s why our technicians attend classes and meetings regularly to not only continue their education but brush up on the basics.

Equipment

SERVPRO provides all of its locations with both proprietary and industry-standard equipment that has been tested and proven. We also use a series of chemicals and agents specifically designed for what we do.

Experience

SERVPRO is no spring chicken. With 1,700 locations across the country and more than 50 years in the industry, you can rest easy that we will make sure you are not only satisfied, but we will make it “Like it never even happened.”

While we hope that we never need to meet because of a disaster, if it does happen we are here to help 24 hours a day, 365 days a year.

COVID 19 Safety

4/27/2020 (Permalink)

Techs in PPE Preparing to Disinfect

Safety and common sense are two critical aspects at SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms. While washing your hands and not touching your face are very commonly repeated pieces of advice to avoid illness, SERVPRO technicians are held to a higher standard and practice numerous other safety measures including:

  • Disinfecting and regular cleaning of all tools and equipment brought on to any job.
  • Donning of PPE is required to enter any work site involving viral contamination or illness.
  • Safety and precautionary training for all technicians.
  • An understanding of the symptoms and effects of COVID-19 infection.
  • Strict adherence to CDC guidelines. 

It is our responsibility to not only our customers, but their family and friends, to take extreme precautionary measures while dealing with any type of pathogen or infectious disease.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is here 24 hours a day, 7 days a week, 365 days a year.

Prepare for the Storm

4/14/2020 (Permalink)

California has one of the strangest and sporadic climates in all of the United States. We don’t have what people would consider “real weather”, save for a month or two out of the year. However, we do get some pretty intense surges from Mother Nature once in a while. Thunderstorms can come out of nowhere and produce some major flood water situations. A heavy rainstorm can produce significant water and wind damage that can affect the productivity and safety of your business. Even before a watch notifies you of a potential storm or a warning alerts you of immediate danger, be sure to have prepared your company with these seven steps.

  • Steps to prepare your business for storms
  • Have a system for alerts

Find out how you can best receive notifications in Chino, CA. Often, there are email alerts to which you can subscribe so that you can easily communicate with your employees.

  • Plan for a safe room

Ideally, identify an interior room without windows within your place of business. Clearly mark this room with a sign and train all staff members for emergency preparedness.

  • Assign a staff member

This person can be responsible for gathering any items that are outside in preparation for a storm. Having a list of items to collect is ideal to ensure timely preparation.

  • Regularly inspect trees and shrubbery

Limbs surrounding your building pose a risk during a storm. Removing dead limbs can reduce the risk of damage caused by high winds.

  • Implement a schedule for inspecting the roof

This will help to ensure that it is structurally sound. After a rainstorm, be sure to check that rain spouts and drainage systems are working properly.

  • Consider the need for lightning rods

These can be vital to further protect your place of business. Lightning rods redirect the electricity and can be helpful even in a steel building. Consult your local fire company for advice on placement.

  • Be prepared to respond to flood damage

Have a reputable company in mind to call immediately in case water damage is sustained in a heavy storm.

Thunderstorms can be an underestimated source of property damage as well as a tremendous safety risk for your business. Even a substantial rainstorm can cause lasting damage. With the proper preparations, your company can be ready.

Specialized Cleaning and Restoration

4/14/2020 (Permalink)

SERVPRO of Hesperia / Apple Valley specializes in cleaning and restoration, including but not limited to:

  • water or sewer damage restoration
  • fire or smoke damage restoration
  • mold remediation
  • crime or death scene cleanup
  • odor removal
  • carpet cleaning and duct cleaning

Our warehouse / main office is centrally located in Hesperia, smack in the middle of the Victor Valley. We grew out of our first location, moved to a new location, and doubled in size. We are currently at capacity in this location and will need to think about future expansion. Location managers Curtis and Angie invest in a wide variety of tools, equipment, and supplies to help assist on a wide variety of jobs. They also invest in their employees. Not only do they take advantage of online training resources and utilize on-the-job training, they also send their employees to training courses to become certified cleaning and restoration technicians. They believe knowledge is power and want people to have the training and tools they need to get the job done efficiently and correctly.

SERVPRO of Hesperia / Apple Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage, as well as mitigating mold and asbestos from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Hesperia / Apple Valley.

Restore Vs. Replace

4/14/2020 (Permalink)

The restore vs. replace mentality is one of the greatest assets SERVPRO of Hesperia / Apple Valley has.

When it comes to making it "Like it never even happened," it’s impossible to overstate the importance of keeping as many of the original items as possible. This allows prices to stay down, as the cost for restoration is 20% of the cost for replacement. More importantly, restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some kind of sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on, the couch your grandparents gave you; every item of yours is important, and SERVPRO of Hesperia / Apple Valley will treat it as such.

If you would like more information about our restoration process, please feel free to look through our website or give us a call at 909-548-3191.

Restoration and Technology

4/14/2020 (Permalink)

In the past few decades, the restoration industry has witnessed a massive leap forward in technology. These advancements allow SERVPRO of Hesperia / Apple Valley to restore a property back to preloss condition quickly, reliably, and more effectively than in days past.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. By using equipment such as thermal imaging cameras to identify the location of unwanted water, truck-mounted and portable extraction units for performing efficient water removal, high-velocity air movers that allow moisture to evaporate at a faster pace, air scrubbers to remove odors and control air quality, and OSHA-approved cleaning agents.

SERVPRO of Hesperia / Apple Valley is invested in delivering the best quality service with the most advanced technology. We are here to help 24 hours a day, 365 days a year.

Moisture Concerns, Call Us

4/14/2020 (Permalink)

Being in damp and moldy environments may cause a variety of health effects, or no effects at all.  Mold is tricky like that. Your odds of having issues, however, goes up near wooded areas, compost heaps, and old structures with outdated or poor plumbing.

Molds are part of nature. Mold plays a part in nature by breaking down dead organic matter such as fallen leaves and dead trees but indoors, mold can wreak havoc and should definitely be monitored and avoided if at all possible. Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through the air. Mold may begin growing indoors when mold spores land on surfaces that are wet. There are many types of mold, and none of them will grow without water or moisture.

The key to controlling mold is controlling moisture in your home. If mold is a problem in your home, chances are there is a water problem.

It is important to dry water-damaged areas and items within 24-48 hours to prevent mold growth.

Mold gradually destroy the things it grows on. You can prevent damage to your home and furnishings, save money, and avoid potential health problems by controlling moisture and eliminating mold growth.

If you suspect you have a moisture issue in your home or business call SERVPRO of Hesperia/Apple Valley/Barstow/Twentynine Palms to investigate at 909-548-3191

Supply Lines

4/13/2020 (Permalink)

If you need a water pipe repair at your Victor Valley business, then you might be wondering what to do, and what you need to know beforehand. One of the first things to understand is that flooding is categorized by the amount of contaminants in the water.

What the Water Categories Mean

Water is broken into three categories to help professionals know what type of restoration efforts are necessary after water damage has occurred.

Category one is clean water, meaning water straight from a pipe. This water is also typically safe to consume. Category two water contains minor contaminants such as soap, cleaners, food particles, or other non-toxic substances. Category three is any water that may have come into contact with sewage or another potentially toxic substance.

What Category 2 Water Might Look Like for a Business

If you have a category two water leak, you might be curious as to where it came from. It’s most common to see this type of water in a flooded space in areas such as break rooms where there may be a sink or washer of some kind. It may also occur in manufacturing facilities where products need to be washed, or in restaurants around the utility or food preparation areas.

What To Do About Water Damage

In the event you do experience water damage at your place of business, it’s best to contact a local water damage restoration service as quickly as possible. These professionals can clean up and fix any damages left after a broken pipe, while also helping to prevent potential issues like mold.

When facing a possible water pipe repair, it’s important to know what type of water category the flooding falls under. 

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is here to help you diagnose and repair the water leak in your business. We have the expertise and equipment to properly and efficiently resolve your problem. 

One Stop Shop!

4/13/2020 (Permalink)

When you have fire or water damage, do you know who to call? There are a few disaster restoration companies in the Victor Valley, but we believe SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms should be your top choice. If you’re still on the fence, there are a few reasons you should consider us as your first option.

  • We are a one-stop shop for your restoration needs. If your property has a fire or water damage, you want to know that you are in good hands. That’s why we do almost everything ourselves—from clean up and restoration to repairs and debris haul-away. We even clean textiles, clean HVAC systems, and remove odors!
  • We can handle any size disaster. We have access to hundreds of units of equipment and support from more than 1,700 SERVPRO franchises nationwide.
  • Our customers love us. With multiple five-star reviews on numerous sites online, our reputation is very important to us and we go to great lengths to ensure an excellent experience for every customer we interact with. We believe that’s why many of our customers have returned to us as repeat customers!

Whether you have fire, water, or mold damage, or are simply looking to clean your home or business, SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is available for you 24 hours a day, 365 days a year.

Sanitizing

4/13/2020 (Permalink)

In today’s world, there is a big focus on stocking up on sanitization products, bottled water, and even toilet paper. Furthermore, many people are purchasing excessive amounts of isopropyl rubbing alcohol and more harsh cleaning chemicals like bleach. It is important to understand how to safely use such things and also how to keep your home clean and sanitized.

Know Your Chemicals

The most important tip to keep in mind is to never mix chemicals. Most people are not chemists and have no idea what happens on a molecular level when they mix two household cleaning products. Therefore, you should never mix cleaning chemicals unless advised to do so from the product labels. Additionally, do not clean with harsh chemicals without proper ventilation in the area. If you experience a headache, feel lightheaded, or have difficulty breathing, leave the area immediately.

Know the Places to Clean

Different illnesses have different forms of transmission, though the most common contraction method is through the touching your face, eyes, nose, or mouth. Be sure to thoroughly clean basic things such as door handles, knobs, countertops, tables, windows, and appliances. Additionally, clean things such as your car, keyboards, controllers, chairs, pillows, garbage bins, and especially your bathroom.

Need Professional Services? If you have a sanitizing or disinfecting job which is too large for you or needs extra attention, give SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms a call at 760-244-2566.

What to do If

4/13/2020 (Permalink)

You have just experienced a major water damage event and are frantically looking online to find someone to help. In this situation, there are many things that need to be considered when selecting the correct company to repair your home or business.

 Look for is someone who has a vast knowledge of the Insurance Process

Knowing exactly what needs to be documented and what steps are required before the adjuster comes to your home is important. There is a correct way to deal with an insurance company. If this is not followed, the process could take longer.

 References and reviews

Most people automatically go to Google or Yelp when trying to find a company. Fortunately, business owners cannot control or pay to have their Google ratings and reviews altered, so these will be the most honest.

Performance

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms responds to losses within an hour unless otherwise specified by the home or business owner. The sooner the restoration process starts, the less damage is likely to occur. 

If you have experienced a fire or water loss, give SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms a call at 760-244-2566.

ERP

4/13/2020 (Permalink)

It’s no secret that most businesses that bounce back after a disaster had an emergency plan in place. Having an emergency plan can provide peace of mind that, in the event of a disaster, the information you will need is already put together and everyone involved within the operation is on the same page. In the event of an emergency, this information could be your business’ lifeline to recovery and reopening its doors.

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms’ Emergency Ready Profile (ERP) is a no-cost assessment of your facility. By putting an ERP in place for your business, you minimize interruption by having an immediate course of action in place following an emergency, such as a fire, flood, or other natural disasters. Already knowing what to do, what to expect, and who to call is key to a timely (and less stressful) road to recovery.

Call our office at 760-244-2556 to learn more about why our ERP is essential for your business.

Black Water

4/7/2020 (Permalink)

When a sewer pipe breaks, it’s a big deal. Sewage and black water intrusions are more than just gross; they’re dangerous.

Beyond the stench, there is danger present in the dark water. It introduces harmful micro-organisms and contaminants into the affected areas of the structure. Even though the risk is relatively low, contact may be potentially serious.

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms can remove the sewage contaminants while disinfecting and sanitizing as we clean. Our method ensures the building is properly cleaned, disinfected and deodorized. This eliminates harmful bacteria and odors. We are trained professionals in bioremediation and restoration. 

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms can be reached 24-hours a day, 365 days a year at 760-244-2566.

Coronavirus Clean-up

4/2/2020 (Permalink)

Virus atoms SERVPRO is Here to Help

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms has been contacted by many businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their respective properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC, WHO, and local authorities. Do not hesitate to call us; we’re here to help – 24 hours a day, seven days a week, while we wait for life to get back to normal in the communities we all call home.

The CDC suggests usage of a labeled hospital-grade disinfectant with claims against similar pathogens to COVID-19. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered “emerging pathogens” claims. Currently no product tested against this particular strain of the coronavirus has been verified to eliminate it, we are following all guidelines provided by the CDC and local authorities.

If you are in need of our bioremediation or any other type of cleanup services, give us a call at 760-244-2566.

Bathroom Supply Lines

4/2/2020 (Permalink)

Bathroom supply lines are made of both solid and flexible materials. The lifespan of a supply line depends on the material and whether or not it was properly installed.

The material and texture of a supply line will affect how long it will last. Solid supply lines can last for decades, whereas flexible lines are less durable and a bit more cost-effective to replace. Choose from the following materials:

Braided stainless steel

Chromed copper

Copper

CPVC

Flexible Copper

PEX

Solid copper lines are much more expensive than solid CPVC lines or flexible materials. In general, solid lines are used for long runs, and flexible lines are better suited for short distances.

Supply lines may succumb to a particular type of damage due to the line material. More common types of damage involving lines and fittings include:

Corroded braided metal hoses

Separated brass barbed fittings due to stress corrosion

Broken plastic coupling nuts

Burst supply lines

All of these types of damage can cause a bathroom leak and Category One (clean water) damage.

Replace lines if you experience a pipe burst or other supply line damage. Depending on the material, Victor Valley homeowners should consider calling SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms. Our expert technicians have the knowledge and tools to quickly and efficiently dry-out and repair a bathroom due to a ruptured supply line.

Smoke and Soot Damage

2/20/2020 (Permalink)

House fires are usually fairly easy to get under control and contain, assuming firefighters are able to begin work soon after they begin. SERVPRO franchises are typically contacted to tackle the significant amount of soot and soiling that results from a fire. Soot and smoke residues can be especially damaging to porous fabrics in the home. While fire and smoke damage may seem like the end of these materials, SERVPRO of Hesperia / Apple Valley/Barstow/Twentynine Palms specializes in restoring rather than replacing.

Our team of fire damage technicians specializes in the restoration of carpets, rugs, and upholstery. As a homeowner, you can trust us to have the expertise, equipment, and experience to salvage contents with smoke or soot soiling.

While the most significant areas of smoke damage usually manifest on the ceilings or upper walls, you may find that soot falls onto the carpets below. The damage this process causes can be exacerbated by water from firefighters dousing the flames, which can act as a setting agent. SERVPRO technicians can remove your carpets and haul them from the property. We can apply a variety of carpet conditioners to the affected carpet to remove any residual damage. Our technicians can then re-install the renovated carpet to your home.

Regardless of the size or severity of the fire, SERVPRO will always put priority on restoring affected materials over replacing them. We are here to help 24 hours a day, 365 days a year.

Soot

2/20/2020 (Permalink)

Soot damage is a common side effect of a house fire. Soot can be a flakey, powdery, or oily substance which forms from incomplete combustion. Fine carbonized compounds cling to surfaces in your home like ceilings and walls, not to mention personal property. Soot can be tough to remove, and sometimes it is not possible to restore the surface to its pre-fire condition.

There are two types of sediment you can find after soot damage to your home – oily and dry. Running your finger over the surface is a quick way to figure out what type you have. Oily residue smears, whereas dry residue acts more like a powder. Both are difficult to clean, which is where SERVPRO comes in. The longer you leave the smoky substance sitting in your home, the more damage it does.

Heat from the fire pushes soot and can cover everything in its path. Smoke looks for a kind of equilibrium and travels until its energy is used before making its way to cooler areas. Soot is acidic, and acidic materials are destructive to a majority of elements found in nature. Over time, they continue to oxidize materials, which leads to discoloration, etching, corrosion or pitting. Stains over metals can yellow and soften. These reactions are ongoing from soot residues until they are removed.

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms specializes in fire damage remediation. We use an array of special proprietary chemicals designed to clean and deodorize fire damage. We are here to help 24 hours a day, 365 days a year.

The Effects of a Water Damage

2/20/2020 (Permalink)

Water is a lot of things.

It is essential to life on earth. The human body is mostly made up of water. If you go without water for an extended period of time, you will die. On the other hand, water is one of the most destructive substances on earth. Massive tsunamis and thunderstorms can cause destructive floods, destroying anything in their path.

Water is also a universal solvent. This means water can dissolve nearly anything, given enough time. Think of the Grand Canyon. Massive amounts of stone carved into a canyon over the course of millions of years. Imagine comparing that to a flood in your home or business. Water damage in properties nearly never occurs for long enough to erode things like stone, but it can easily erode and dissolve things such as drywall, plaster, wood, and any paint or varnish that may be covering it. This process happens when materials are exposed to certain amounts of water for a long period of time and the molecular bonds of the material begin to weaken and deteriorate, and in some materials cases completely dissipating and becoming a mushy substance.

Water is pretty incredible, but so are the floors and walls of your home or business. If a flood or major leak is threatening to turn your home to mush, give SERVPRO of Hesperia / Apple Valley /Barstow / Twentynine Palms a call. We are here to help 24 hours a day, 365 days a year.

Mold Types

2/20/2020 (Permalink)

The cities of the Victor Valley are loaded with businesses. Whether you’re looking to grab a milkshake and a cheeseburger, file taxes, go to a dentist, or see a movie, you can find what you’re looking for in this little slice of paradise. Unfortunately, no matter where you go, mold does not discriminate.

Mold exists everywhere, and that isn’t necessarily a bad thing. Penicillin is a common medicine that saves lives and kills infections. Guess what? Mold is the primary ingredient. Blue cheese, which is the best of the cheeses, is mold. Blue cheese is essential - best when combined with buffalo wings (can you tell I am hungry?). Mold thrives in warm, moist environments with little more than air. It eats away at everything it comes into contact with, potentially affecting the structural integrity of a property.

Moisture Control

The key to preventing mold growth is to keep things dry. Mold thrives in warm, moist environments. As a business owner, it is important to be mindful of areas that may collect moisture. If you're unsure of the water in your business’s walls, ceilings, or flooring, call SERVPRO of Hesperia / Apple Valley. We use electronic moisture detectors to see exactly how much moisture is in your structure.

Here are some hot tips for spotting mold.

Black mold looks like little black dots.

Be on the lookout for those, as it is likely black mold which is hazardous.

Odor + Health Symptoms

Mold smells pretty bad. The trademark earthen / dirt smell is almost unmistakable. If mold is inhaled, symptoms like coughing, skin irritations, and a runny nose can occur. Pay attention to how you feel.

Mold is dangerous, but it can be put back in check. We are here to help with your commercial mold event, 24 hours a day, 365 days a year

If you'd like to learn more about what SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms has to offer, visit our website at https://www.SERVPROhesperiaapplevalley.com/

Toothpaste Uses

2/20/2020 (Permalink)

Non-gel toothpaste is no longer just for fresh breath and pearly whites. Most people are aware of the “off-label” uses of toothpaste, such as cleaning jewelry or repairing minor scratches on sunglass lenses. These things are made possible by the baking soda inside of the toothpaste. That's why so many dentists recommend brushing with baking soda - it's cheap, easily accessible at the store, and it's something most people probably already have in their homes.

Often times, you may find toothpaste in business restrooms. It’s possible that the employees / owners of the business may be on top of their oral hygiene game, but it’s just as likely that they are aware of the many uses of toothpaste. While SERVPRO of Hesperia / Apple Valley doesn’t use toothpaste on the job, we do have some cool tips we can offer you.

Toothpaste Tricks:

  • Use it to clean your white shoes. Grab a damp sponge and scrub, or leave toothpaste on the affected area outside to dry for a few hours. Then, all you have to do is shake off the dried up, powdery toothpaste. BAM - good as new.
  • Use an old toothbrush (obvious, I know, but better safe than sorry) and some toothpaste to scrub the tiled floors in your home or business.
  • Use toothpaste to polish your jewelry.
  • Use toothpaste to clean your phone screen. Don’t go overboard with it.
  • For the musicians: toothpaste cleans piano keys.
  • Use toothpaste on ceramic or glass coffee mugs.

Take a look at more uses - https://www.healthywomen.org/content/article/20-surprising-uses-toothpaste

The Pentagon

2/20/2020 (Permalink)

No business or commercial building is immune to water damage. Case in point: The Pentagon building. When water pipes located in the basement of the Pentagon burst in the early morning hours of September 11th, 2001, they released a hefty 1.8 million gallons of water over the 565,000 square feet (17 miles) of hallways and office spaces, SERVPRO Professionals responded en masse. With the multitude of franchises teamwork, the dry-out was completed.

Despite the emotions and logistic difficulties involved in the restoration effort, SERVPRO dried nearly 300,000 square feet in addition to providing fire, soot, and smoke cleanup restoration services. Upon completion of the drying assignment, SERVPRO Franchise Professionals provided mold remediation services in other sections of the facility. SERVPRO Franchise Professionals met the challenge and completed the process in just 90 days.

We use the phrase “Faster to Any Sized Disaster” often in these blogs and in our advertisements; we live by the sentiment. 9/11 was a massive event that caused tremendous amounts of damage, but SERVPRO was on scene and ready to assist in any way possible.

If you experience a water, fire, mold, or biohazard loss in your home, SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is prepared to help to “Make it like it never even happened” 24 hours a day, 365 days a year.

When a Flood Happens

2/18/2020 (Permalink)

When a flood affects your Hesperia / Apple Valley property, the restoration process should begin almost immediately, though various issues can cause problems. Technician safety is a common example of this. The best way to avoid this hang-up is thorough training of all personnel involved in the process. That way, technicians can identify and neutralize safety issues allowing work to proceed smoothly.

Water intrusion is likely to cause electrical hazards. Rising water can reach electrical outlets, causing short circuits and increasing the risk of electrocution for anyone who is in proximity of the loss. Our SERVPRO technicians use their training to respond to such hazards in different ways, including the use of correct circuit testers. We use testers that check whether a circuit is both grounded and protected by a GFCI, or Ground Fault Circuit Interrupter.

When flood water collects on the floors, various airborne hazards can develop. With proper training, restoration crews can eliminate or minimize such risks. Using air movers to increase airflow expedites the drying process and helps control the excess moisture introduced into the structure by the flooding. However, it can also create other problems such as aerosolizing contaminants. Inhalation of such contaminants can cause health issues. We train our SERVPRO technicians to set up Air Filtration Devices to remove contaminants from the air during the restoration process. We use devices with advanced features such as HEPA filters and activated carbon, which removes 99.97% of particulate matter in the air.

Sometimes safety issues develop due to poor management of the affected area. Moisture makes most surfaces slick, increasing the risk of slip and fall accidents. Cables and hoses that supply the restoration equipment can also trip people. Our SERVPRO technicians use their skills to plan the loss site, minimizing such risks. We set up a staging area for the equipment used in the restoration, reducing movements to and from the loss site. We also secure cables and hoses to avoid trip hazards.

Flood water can cause a lot of problems. SERVPRO of Hesperia / Apple Valley is ready to help return your property to preloss conditions. We are here to help 24 hours a day, 365 days a year.

Fire Tips

2/18/2020 (Permalink)

Contemplating fire damage to your home in Hesperia / Apple Valley can be anxiety-inducing, especially if you are unprepared. For this reason, it is crucial to have a fire preparedness plan in place. SERVPRO of Hesperia / Apple Valley wants to share these hot tips for when things heat up.

  1. Install Smoke Detectors

Once a fire starts, speed is everything. How fast you get out of the house, how fast firefighters arrive, etc. Unfortunately, if homeowners don't have smoke detectors properly installed, smoke and fire damage will occur. In situations where homes have sustained major damage, emergency restoration services can assist in the restoration process. However, installing smoke detectors and replacing the detectors' batteries yearly (as well as replacing the smoke alarms once every ten years) can ensure you are alerted quickly. As a result, your home will be less likely to sustain major damage.

  1. Implement a Plan

If you don’t have a plan, you don’t have a goal. When putting a plan together, don’t forget to plan your “immediate escape”, IE leaving straight from a bedroom as opposed to trying to gather belongings first. Ensuring that you know how to escape from other areas of your house can also be helpful, however, since you don’t know where you will be if a fire starts.

  1. Frequently Practice Your Plan

Practice makes perfect, and this is something you will definitely want to have down to a science. As you practice your plan, you will likely be able to identify potential problems that may occur in the event of an actual fire. Practicing often can help you feel confident in your ability to safely exit your home.

If a fire occurs in your home, reacting in a timely and safe manner can be invaluable. SERVPRO of Hesperia / Apple Valley is here to help once you have safely escaped.

Fire Damage Clean-up

2/18/2020 (Permalink)

Fire damage to a house poses issues beyond the obvious. The flames leave behind charring, smoke damage to the structure and contents, and in major cases, water damage from fire fighting efforts to put out the fire.

One of the most challenging situations a Hesperia / Apple Valley homeowner can experience is fire damage. Billowing smoke coats surfaces quickly, and charring results in structures being unable to be restored.

Tear-Out of Fire Loss

One of the first steps is to remove charred building materials. Ruined door frames, and insulation that has taken on smoke damage all require removal and disposal. SERVPRO technicians carefully remove these items, usually leaving only the studs and framing supports.

Cleaning of Smoke Residues

The remaining smoke-damaged areas are cleaned with SERVPRO-exclusive chemicals, specially designed for situations like structure fires. For stubborn residues such as wet smoke (created by burning plastic or rubber), solvent-based cleaners are usually required to lift the smoke and clean the affected surface.

Air Quality Measures

SERVPRO techs concentrate on the removal of airborne particulate matter, like soot and ash. They use air scrubbers fitted with HEPA filters to capture such matter. This assists in improving air quality and also reducing foul odors that typically arise from structure fires.

Commercial Cleaning

2/18/2020 (Permalink)

There is a common misconception that SERVPRO of Hesperia / Apple Valley solely deals with emergency disaster restoration after a severe flood or fire. Many people are surprised to learn that we perform a variety of services that they might not have known about, like commercial cleaning and even building services after your property is damaged. When we receive a call for commercial cleaning and restoration services, we arrive as quickly as possible to ensure your business gets back up and running. We understand the major financial impact that being closed poses, and we are here to help minimize downtime.

Our Commercial Cleaning Services Include:

  • Air Ducts and HVAC
  • Sewage
  • Biohazard, Trauma & Crime Scene (ex. vandalism)
  • Carpets & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls, & Hard Flooring
  • Deodorization

If you'd like to learn more about what SERVPRO of Hesperia / Apple Valley has to offer, visit our website at https://www.SERVPROhesperiaapplevalley.com/

Storm Events

1/30/2020 (Permalink)

Much like its residents, structures in the Coachella Valley and high desert have seen their fair share of crazy weather events. Whether it be rapid flash floods, intense wind events that kick up dust and debris, or California’s infamous wildfires, the desert communities never have a dull moment in regards to their climate.

Storms are, by nature (pun fully intended), a little bit unpredictable. They have a tendency to change severity, for better or for worse, seemingly in spite of forecasted behavior. Homeowners in high-risk areas like ravines and valleys learn very quickly to practice preventative measures, like sandbagging and tarping leak-prone roofs. They always hope for the best and often time, things work in their favor and everything turns out just fine. Other times, storm systems that were billed as being minor become more intense and dump rain on communities that were not prepared. This is where bigger issues arise.

In September of 2015, the National Weather Service issued a flash flood and severe thunderstorm warning for residents of Apple Valley, Hesperia, and Victorville. The warning was issued at 6:52 PM and by 7:00 PM, the NWS reported that over an inch of rain had fallen in the hour prior. The storm was capable of producing hail the size of a quarter and a potential wind speed of 60 MPH.  By 7:30 PM, residents were reporting hail the size of nickels. This is not uncommon for a severe thunderstorm. What was uncommon was that this storm occurred mere hours after the temperature had peaked at over 100 degrees. A heat advisory was issued simultaneously alongside the severe weather warning.

Sometimes, the weather will throw you curve balls.

The good news is that as more of these types of severe weather events take place, people become more accustomed to preparing their homes to avoid costly loss expenses.

Business owners and tenants are also heavily affected. Many of the structures in the Coachella Valley have remained unchanged for decades, and building compliance codes of yesteryear were nowhere near as stringent as they are today. That, coupled with the passage of time and normal wear and tear, can lead to some big problems. When a residence floods, people are at risk of losing precious keepsakes and expensive personal belongings to water damage. When a business floods, owners are in a race against the clock. Depending on how much time passes, hundreds (if not thousands) of dollars in equipment and records are at an increasing risk of being destroyed. Productivity and profitability comes to a screeching halt until the issue is resolved.

Storms can be spontaneous and unstable, and they sometimes cause a lot of damage. Fortunately, SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is made up of experienced and trained technicians who are here 24/7, 365 days a year. We are here when you need us, and we will make it "Like it never even happened."

Resolutions

1/30/2020 (Permalink)

The New Year is a popular time for people to make new goals and resolutions. Some people want to lose weight; other people want to quit smoking cigarettes or eating so much junk food. There is no shortage of good intentions but sadly, they don’t call them “Resolutioners” for no reason.

We here at SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms want to try something a little bit different this year, and we want to extend the invitation to you, too. This article will start by sharing some ideas and goals for you as a home or property owner, and conclude with us sharing our New Year’s Resolution. Don’t worry; we know we put on some holiday weight. These ideas and tips come straight from the minds of our trained and experienced team and serve to not only fix some crucial issues that we see at our customer’s homes and businesses, but prevent them as well.

  • If you have considered replacing your roof, you should replace your roof.

Homes built more than 25 years ago are ready for a modern facelift. With age, crucial components of houses like windows, roofing, and attic insulation begin to break down. Old roofs are one of the most common causes for roof leaks and the subsequent possibility of mold growing behind drywall. Most modern roofs come equipped with a 50 year guarantee, and they boast the technology and ease of installation to support these claims. 

  • Being prepared is never a bad idea.

Water losses are by far our most common job type. They happen for a variety of reasons, and sometimes they are simply just unavoidable.  Water pipes burst, sinks are left on, and toilets back up. You get the picture. Other types of losses are preventable, and prevention is always cheaper than repairing or replacing. Storms are unpredictable, but one thing is and always will be true: rain is wet and wet is bad for homes. Whether you tarp an old roof or make a sandbag barrier to stop water from making into places you don’t want it to go, better to have and need not then to be caught with your pants down with a big bill.

  • It’s okay to ask for help.

In fact, we would recommend it! Not all home repairs are easily resolved, and sometimes they can be downright dangerous. Anything having to do with electrical components, mold, or septic are better left alone until a trained professional can get out to your house or business. It’s a fast way to make a bad situation much worse if someone is injured or falls ill.

Now that we have shared our ideas with you, here is our resolution for 2020 and all future year to come:

SERVPRO of Hesperia / Apple Valley / Barstow / Twentynine Palms is here to help 24/7, 365 days a year.

Our team of trained and experienced technicians has the knowledge and tools to handle any size problem that life throws at you. Rain or shine, day or night, SERVPRO will make it "Like it never even happened."

Now Hiring!

10/23/2019 (Permalink)

Servpro logo Now Hiring!

SERVPRO of Hesperia/Apple Valley and SERVPRO of Barstow/Twentynine Palms is a 24/7 emergency service company specializing in water damage dry down, fire damage clean-up, mold remediation, asbestos removal and reconstruction. We are currently searching for Administrative Assistant and Route Sales Person to add to our team of dedicated professionals.

Qualified applicants must meet the following requirements:

  • Possess a pleasant demeanor and have compassion for our customers during their property damage event.
  • Dress appropriately in professional in attire.
  • Hold a valid, California driver’s license with a good driving record.
  • Be able to pass a background check with no felony convictions or misdemeanors involving violence or theft.
  • Must be able to pass a drug screen.
  • Must have a High School Diploma or hold a GED Certification.
  • Must be willing to spend time in the field learning our business and how we assist our customers who have had losses to their homes or businesses.

Interested applicants please e-mail your resume to rhonda@SERVPROchino.com

We Are Trained and Certified

9/19/2019 (Permalink)

IICRC Logo We are an IICRC Certified Firm

The staff at SERVPRO of Hesperia/Apple Valley is trained and certified to handle all sorts of cleanup and restoration projects like water damage, fire damage, mold remediation and more. 

Training and education is very important in the cleanup and restoration industry. At SERVPRO we ensure our staff is highly trained with our own employee certification training, franchise training, e-Learnings, continuing education classes and IICRC Training and Certification. Learn more about our training here

IICRC Training and Certification is very important. SERVPRO of Hesperia/Apple Valley is an IICRC Certified Firm. 

IICRC stands for The Institute of Inspection, Cleaning and Restoration Certification. In the restoration industry IICRC determines the standards and provides training and certification to restoration companies. If your property is in need of restoration services it's important that you choose an IICRC certified firm. IICRC certified firms must meet many requirements: 

  • The firm must present accurate information to consumers and conduct business with honesty and integrity.
  • A technician, who has been formally trained and passed all required tests, is required on all jobs.
  • Technicians must participate in continuing education programs to keep up-to-date on the latest changes in the industry.
  • The firm must have liability insurance, to protect all parties in the event of an accident.
  • The firm must maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC standards are reviewed an updated every five years to keep up with the modern world. Advancements in science and technology mean that the water damage restoration field experiences changes rapidly.

When you experience water or fire damage on your property make sure you are choosing a restoration company that knows what they are doing and has a highly trained staff; also, make sure they are an IICRC Certified Firm. 

SERVPRO of Hesperia/Apple Valley is an IICRC Certified Firm. Contact us at (760) 244-2566.

For Immediate Service in The High Desert, Call SERVPRO

8/12/2019 (Permalink)

SERVPRO of Hesperia/Apple Valley provides 24-hour emergency service. We are dedicated to being faster to any-sized disaster in the High Desert. Whether residential or commercial, whether it's flood damage or fire damage, our technicians can arrive promptly to assess the damage and begin the restoration process. 

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Residential Services

It's distressing when damage comes to your home because that is where you are most comfortable. SERVPRO of Hesperia/Apple Valley has 24/7 emergency service so we can respond immediately. Our technicians have extensive cleaning and restoration training to ensure your home is quickly back to looking its best.

Commercial Services

When it comes to damage to commercial property a quick response is imperative. Every hour spent cleaning up is potentially an hour of revenue and work lost. With 24/7 emergency service our technicians can get to work immediately to reduce any downtime for your commercial property.

Have Questions? Call Us 24/7 – (760) 244-2566

When Storms or Floods hit the High Desert, SERVPRO is ready!

7/15/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in the high desert.

SERVPRO ofHesperia/Apple Valley specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Hesperia or Apple Valley, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (760) 244-2566

Does Your High Desert Home Have A Mold Problem?

6/13/2019 (Permalink)

Act fast! Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (760) 244-2566

Faster to your High Desert Water Damage Event

4/4/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Hesperia/Apple Valley provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and is absorbed into floors, walls, furniture, and more. SERVPRO of Hesperia/Apple Valley arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –(760) 244-2566

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Hesperia/Apple Valley

SERVPRO of Hesperia/Apple Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hesperia & Apple Valley Residents: Residents: We Specialize in Flooded Home Cleanup and Restoration!

3/14/2019 (Permalink)

An immediate response to flooding helps to minimize the damage as well as the cleaning and restoration costs.

There are a number of reasons why your High Desert home could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

A home can flood at any time, although flooding most often occurs during heavy rainfall. Homes with basements are especially prone to flooding because they may be built partly or entirely below ground level. 

Have Questions About Home Flooding?

Call Today - (760) 244-2566

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded home can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Hesperia/Apple Valley and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Home Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (760) 244-2566

Serving the High Desert with 24 Hour Emergency Water Damage Service

2/18/2019 (Permalink)

SERVPRO of Hesperia/Apple Valley provides 24 hour fire and water damage restoration service in Southern California's High Desert.

SSERVPRO of Hesperia/Apple Valley is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (760) 244-2566

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hesperia/Apple Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Hesperia/Apple Valley

SERVPRO of Hesperia/Apple Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Top 4 Reasons to Choose SERVPRO of Hesperia/Apple Valley When You Have Water Damage

12/21/2018 (Permalink)

SERVPRO of Hesperia / Apple Valley serves the high desert communities and we are located in Hesperia and Apple Valley off the I-15 in Southern California. We provide cleanup and restoration services to commercial and residential facilities. Our services include water damage restoration, fire damage restoration, mold remediation, storm damage restoration, asbestos abatement and construction services.

When it comes to water damage there are several reasons why you should call us. Here are our top 4 reasons to call SERVPRO of Hesperia / Apple Valley at (760) 244-2566 when you have water damage:

  • We’re Faster to Any Size Disaster
  • Advanced Training & Equipment
  • We Bill Your Insurance Directly
  • Confidence & Peace of Mind

Read on to find out more....

We’re Faster to Any Size Disaster

A fast response will help to reduce the amount of damage caused to your home or business.

SERVPRO of Hesperia / Apple Valley is a local business right in the community, and not only are we close by, we provide restoration services 24 hours a day, 7 days a week, including all holidays. Call us day or night – we respond immediately.

Advanced Training & Equipment

When your home has water damage from flooding or leaks we have the training and equipment to properly restore your property. We invest in the latest technology and techniques so that we can restore homes and commercial facilities quickly while also reducing downtime.

We utilize the latest and most up-to-date equipment and moisture detection equipment, such as infrared cameras.

Of course, even the best equipment in the world needs good smart people operating that equipment, and we’re proud of our team!

All of our technicians are highly trained in property damage restoration. Their training includes the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standard for the cleaning and restoration industries; as well as best practices in water restoration; fire restoration; mold remediation; carpet and upholstery cleaning; and other cleaning and restoration courses.

We Bill Your Insurance Directly

Property damage is often a distressing event, that’s why we want to make the restoration process easy. We work with you and your insurance company directly for a stress free claims process.

Confidence & Peace of Mind

Locally owned with national resources, our customers get the best of both worlds.

At SERVPRO of Hesperia / Apple Valley, we are proud to provide the amazing SERVPRO service to our community and surrounding area.

When the job is done our technician provides validation and documentation that your property is dry and the job is complete so you can feel confident, safe and comfortable. SERVPRO is a nationally known company across the U.S. and Canada.

More Reasons to choose SERVPRO Hesperia / Apple Valley

These are just our top 4 reasons. Truthfully, there are many more reasons why you should choose SERVPRO Hesperia / Apple Valley including that we are straightforward, we are professional, we help restore your property, we answer all questions and concerns, we help manage insurance paperwork, and much more.

If you experience water damage call us at (760) 244-2566.

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